Is Raleigh Screwing Me?

[jjsimas]

I had a bike frame from a $650 bike break on me, and now the company who claims a lifetime warranty on the frame is acting strange. Is what they are doing, right?

Details:

The company, Raleigh said that the frame was under warranty. They sent me a very nice replacement, except tha it is not compatible with the other parts of the bike that they sold to me. Is this legal?

If a car I buy has a longer warranty on the drivetrain (i.e. engine and transmission) then I if my engine or transmission broke, I would not expect them to give me an incompatible replacement? This is what they are essentially doing by replacing my frame with an incompatible one. There should be some law against this?

Is there?

Thanks,
Jason

 

[yakko]

If Raleigh no longer makes the bike your are out of luck. Bike models do not hang around as long as cars. My mountain bike I had was a closeout of the last year they made it and I dreaded ever losing it for any reason because I knew nothing they nade after that was as good.

 

[Zipperhead]

f that.they should work with you to try an resolve the issue