The organization I work for has a public email address that uses google apps. There's one or two people that check that address and forward the emails that come in to the appropriate people. Of course, at times, people reply to the forwarded email rather than the person that sent the original email, so the reply doesn't get to them and instead goes back to our main account, creating general confusion.
Is there a way in gmail (or an extension) that adds the ability to redirect the email to the appropriate staff person (so it shows up in their email box from the original sender rather than as a forward from our main email)?
Or if this better handled by an IMAP app, any suggestions on a simple one for Windows or Android that supports redirect/resend?
Thanks for any help.
Is there a way in gmail (or an extension) that adds the ability to redirect the email to the appropriate staff person (so it shows up in their email box from the original sender rather than as a forward from our main email)?
Or if this better handled by an IMAP app, any suggestions on a simple one for Windows or Android that supports redirect/resend?
Thanks for any help.