Is this a Winmodem?

Gearbox

Member
Jul 22, 2000
47
0
0
Me think's me has been fooled.

I bought a Zoom V.92 PCI internal modem because it advertised "On-board DSP" and I took that to mean it was a hardware modem. I have not opened the box yet but reading some of the excellent threads in Anandtech have me suspicious that this not a real hardware modem. Searching Zoom web-site does not yeild a clear answer for non-expert newbie.

Paid $52 w/free shipping from Onvia and this may still be good modem, but if I knew I was buying Winmodem I have seen many for much lower price. Undecided if I should return and try to find a real hardware modem, or at least a less expensive Winmodem.

Thanks for any help. :Q
 

Vrangel

Golden Member
Jan 12, 2000
1,259
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0
DSP modems are sometimes referred to as controllerless.
Hardware modem is the one that does have a controller.

Check min. system requirements on a box.
If it requires Pentium60 or higher its a winmodem.
Hardware modem requires more modest 386 processor.
 

Gearbox

Member
Jul 22, 2000
47
0
0
Vrangel, I suppect you are right and this is what is refer to as a "controllerless" modem (did not know there was such a thing but now think I have one).

No minimum processor is listed under system requirements but it is PCI card and need open PCI slot. I think that garantees that it is a pentium class machine by default. My feeling is that they are delibertly vage on this issue since packaging makes big issue of "On-board DSP". I think they are aware that many people put a higher value on a Hardware Modem and confusion may help sales. FYI: Model # is 3025 and FQA on their tech support make passing mention of Lucent chip. Windows 95, 98, ME, NT, or 2000, is also listed under minimum requirement but I could see that as a requirement for the included software, not the modem (if I did not know any better).

Also, could someone shed light on what is the difference between Controllerless Modem and WinModem?

Thanks
 

Doomguy

Platinum Member
May 28, 2000
2,389
1
81
Thats a lucent LT winmodem. That Zoom modem is actually the first v.92 modem out. Your ping times and transfer rates should be as good as a hardware modem. I've used a lucent LT winmodem a 486 with no problem! Its not cpu intensive at all.
 

Vrangel

Golden Member
Jan 12, 2000
1,259
0
0
I've heard many good things about Lucent chipset winmodems.
DSP modems integrate some functions of hardware modems.

If you are a hardcore gamer then ISA (not PCI) hardware modem is for you.
Otherwise you might just as well keep this one.
 

ViRGE

Elite Member, Moderator Emeritus
Oct 9, 1999
31,516
167
106
I've had the Zoom Lucnet based ISA modem. For me, it sucked big time; as it could never connect above 33.6 to AOL(hey, I wasn't paying for it), and Zoom allways blamed it on the customer's modem settings. One day, it got fried for who knows why(all of a sudden, it started appearing as a Lucent Venus) and that's the last time I dealed with it. Got cable 2 days later, and haven't used dial-up since. Anyways, back the the moral of the story, I personally belive the LT chipset sucks/:|

PS Oh ya, one more complaint, Zoom relased two version of the modem I bought. The first was a Rockwell based hardware(which is what everyone initially reviewed) and the second was the Lucent. Ripoff :|
 

Gearbox

Member
Jul 22, 2000
47
0
0
Thanks for all the good information. Still trying to clear some of the fog around what is difference between 1) WinModem, 2)Controllerless (with on-board DSP Digital Signal Processor), and 3)full-up Hardware Modem.

This probably a good modem but I thought I was paying for a real hardware modem when I spent $52. I have seen a lot of WinModems for $30 or less (some almost free) and I am trying to determine if I am getting any value for the extra money spent.

I do have an ISA Hardware modem (not 56K) in the current machine but the new system I was putting together is base on CUSL2 MB and all the ISA slots are missing. Does anybody know who makes a real hardware modem for a PCI, slot or does such a thing exist?

Thanks again for all the help
 

Vrangel

Golden Member
Jan 12, 2000
1,259
0
0
Actiontec Callwaiting is hardware PCI modem.
Best pricewatch quote is $62 + $5 shipping.
 

Modus

Platinum Member
Oct 9, 1999
2,235
0
0
Your modem is a Lucent LT controllerless DSP softmodem. That means that it uses its own hardware to process the signal but lets the software drivers handle everything else. The advantage to your particular modem, and probably the reason it cost much more than an average winmodem, is that it features the v.92 protocol, which allows for faster dialup handshakes and uploading at a maximum of 48k as opposed to 33.6k with standard v.90.

As for whether you should ditch it in favor of a full hardware modem, that depends on the price difference, which is not too much in your case. However. . .

There are a number of reasons to avoid higher priced "hard modems," especially those made by 3Com/USR, in favor of a common PCI winmodem.

1) Winmodems are dirt cheap.

While a good Lucent LT or Rockwell/Conexant HCF winmodem can easily be found for less than $10 US (see PriceWatch) the cheapest hardware modem costs nearly four times as much: $36 plus shipping and handling. And for a 3Com part, you'll pay even more. By contrast, you can sometimes find winmodems for $5 or even for free with special promotions.

Everything else we put in our computers is subject to a price/performance ratio. In other words, if the performance of a more expensive part does not scale linearly with its price, we don't buy it. (RDRAM, anyone?) The same reasoning must be applied to hardware modems. They certainly don't perform four times as well as winmodems of a quarter the price, and as we'll see, they often don't perform any better at all.

2) Ping times and throughput are not an issue.

Modern Winmodems such as those based on the Lucent LT chipset will display ping times below 100ms and connect speeds around 48000, which is more than adequate for any Internet activity, including online gaming. Any recent softmodem -- especially the HCF variety, where the hardware handles a bit more of the duty -- should exhibit similar performance. Below, a cut and paste job from a generic Lucent LT v.90 PCI, which sells for as low as $9 on PriceWatch:

C:\WINDOWS>ping -n 10 router.infoserve.net

Pinging router.infoserve.net [199.175.157.4] with 32 bytes of data:

Reply from 199.175.157.4: bytes=32 time=101ms TTL=253
Reply from 199.175.157.4: bytes=32 time=105ms TTL=253
Reply from 199.175.157.4: bytes=32 time=90ms TTL=253
Reply from 199.175.157.4: bytes=32 time=105ms TTL=253
Reply from 199.175.157.4: bytes=32 time=90ms TTL=253
Reply from 199.175.157.4: bytes=32 time=105ms TTL=253
Reply from 199.175.157.4: bytes=32 time=90ms TTL=253
Reply from 199.175.157.4: bytes=32 time=105ms TTL=253
Reply from 199.175.157.4: bytes=32 time=90ms TTL=253
Reply from 199.175.157.4: bytes=32 time=105ms TTL=253

Ping statistics for 199.175.157.4:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 105ms, Average = 98ms

You may object that pinging an ISP would always yield good results. Actually, it's the only fair way to compare latency between modems. Pinging your ISP reduces the number of variables down to three: your modem's performance, the quality of your phone lines, and the nature of your ISP's modem pool. If we were to compare modems by pinging a fixed point on the Internet, we would quickly introduce several more uncontrolled variables: Internet traffic, server load, number of hops, etc.

Even if you ping your own ISP with an expensive hardware modem, I think you'll find it extremely difficult to match these numbers.

Not bad for $9, eh?

3) CPU utilization is minimal.

One of the main arguments against winmodems has been that they consume CPU cycles. Fortunately, manufacturers have always made sure to set minimum CPU guidelines so that the effect is not noticeable. If CPU usage was ever a problem, it certainly isn't today.

CPU power has increased many, many times faster than the technology behind softmodems. For instance, the CPU usage of a typical winmodem hovers below 5% on a Celeron 333. This is in the range of the power required by Windows to spin an hourglass cursor; it's certainly not something that will eat into your game play significantly. Once again, we see the benifit of an HCF winmodem solution, where the onboard DSP relieves much of the stress on the CPU. And now we have people running around with 1 GHz processors. Any drop in frame rate will barely be measurable, let alone visible.

4) They are reliable.

In my consulting business, I've sold dozens of PC's equipped with the cheapest Winmodems I could find. Only one has ever come back with a genuine hardware defect.

Many ISP support techs have a grudge against winmodems because they feel these types of modems are responsible for an innordinate number of support calls. There are a couple of reasons for this. First, almost all new computers sold today use winmodems; a person with a new computer and a modem problem will likely be using a winmodem, simply because they are more prevalent. Second, winmodems actually require the drivers they ship with. A new PC user who can't tell the difference between his RAM and his hard drive space will feel his eyes glaze over when confronted with a manual telling him how to install softmodem drivers. Instinct tells him to phone his "Internet guys" and get them to help.

In truth, winmodems are no more apt to fail than hardware modems, and probably less so, because they have fewer electronic components.

5) Driver/OS support is excellent.

The Lucent LT, for example, supports Windows 2000, Windows 9x, Linux (see [L]http://www.linmodems.org[/L] under the Vendor section), and even the obscure BeOS. Lucent also seems comitted to releasing a new driver every few months, which means your modem's performance will always be as high as possible.

6) Affordable broadband Internet technology puts any analogue modem to shame.

Anyone using the Internet for more than email and chat sees the need for widely available broadband Internet access to replace our antiquated 56k connections. Trying to enjoy streaming audio or video over a modem connection is like trying to sip a thick milkshake through a thin straw. With the availability and affordability of high speed Internet access growing at a steady rate, it would be foolish to invest more than the minimum amount in modem technology that is already obsolete.

So when you consider the facts, there are very few valid reasons to avoid winmodems.

Modus
 

Gearbox

Member
Jul 22, 2000
47
0
0
Modus, thanks for info on WinModems. I am begining to realize that they are probably a better value that full-up hardware Modem.

Decision now is if this Zoom V.92 is good deal or if I should pick up lower priced (after adding cost of return shipping) competitor. Currently I do not beleive my ISP (Vector Internet) supports V.92, but I will check with them before making final decision. One feature that I would like is "wake on ring' and I'm not sure if this Zoom has that feature. Any suggestions for good WinModem's with and w/o DSP.

Thanks again for all the help.
 

desoca

Member
Jan 17, 2001
42
0
0
Before you make your final decision, just note the biggest difference between a "software" modem and a "hardware" modem, (as far as I am concerned), is that you need special drivers from the manufacturer of the modem for the particular platform you intend to run on.

In other words if you plan to try out a different OS, you modem will not work unless the manucaturer of the modem decides to make a driver for the modem for that OS.

Cheers.
 

Modus

Platinum Member
Oct 9, 1999
2,235
0
0
Yes, driver support is important. Fortunately, most of the major softmodem chipsets have decent support under the popular OS's. Lucent even released a binary driver for their LT. And there are all sorts of projects going on now at www.linmodems.org to this end. Having tested pretty much every current softmodem chipset, I'd say that, taking into account performance, line handling, and driver support, the ranking is:

1) Lucent LT
2) Conexant HSP (recently upgraded ranking IMO)
3) 3Com
4) Conexant HCF / PCTel HSP / Motorola SM56
5) Intel Ambient (Ciruss Logic)

Like video cards, the brand of the part doesn't really matter; it's the chipset that counts. Since the Lucent LT can be found online as cheap or cheaper than the others, the choice is pretty clear.

Modus
 

Donuts

Senior member
Mar 22, 2000
573
0
71
I had a Zoom 2925L PCI winmodem, tried everything to get it to work. What a piece of junk. Slowest downloads, and connection speeds I'd ever had, diconnected all the time. US Robotic win modems worked much better for me.
 

zogg

Senior member
Dec 13, 1999
960
0
0
I have an Internet Gaming Modem by 3com/usrobotics for sale if anyone is interested? $80 shipped
Its brand new, used less then a week because he couldnt recieve over 28.8 from his isp.
Thank god for cable!
This is the modem that has a small utility that runs by the clock. You click it to play games and conversly you click it again to download stuff. I think it changes the compresion and error checking and also adds some modem strings for you as well.
Very nice Modem!
$80 Shipped

 

Gearbox

Member
Jul 22, 2000
47
0
0
Thanks to the people at Anandtech for all the info on WinModems. I know a lot more now than I did last week. Will probably go with a Lucent LT powered WinModem for the time being.

Would really like to go DSL. It is available in this area but so far I am not able to get it. Apparently because have wrong kind of phone line or am too far from switch center.

Thanks again for the help.
 
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