From Doboji's link above:
"The U.N. appointed military advisor Major-General Franklin van Kappen of the Netherlands to investigate the incident. His conclusions were:
Qana shelling
(a) The distribution of impacts at Qana shows two distinct concentrations, whose mean points of impact are about 140 metres apart. If the guns were converged, as stated by the Israeli forces, there should have been only one main point of impact.
(b) The pattern of impacts is inconsistent with a normal overshooting of the declared target (the mortar site) by a few rounds, as suggested by the Israeli forces.
(c) During the shelling, there was a perceptible shift in the weight of fire from the mortar site to the United Nations compound.
(d) The distribution of point impact detonations and air bursts makes it improbable that impact fuses and proximity fuses were employed in random order, as stated by the Israeli forces.
(e) There were no impacts in the second target area which the Israeli forces claim to have shelled.
(f) Contrary to repeated denials, two Israeli helicopters and a remotely piloted vehicle were present in the Qana area at the time of the shelling.
While the possibility cannot be ruled out completely, it is unlikely that the shelling of the United Nations compound was the result of gross technical and/or procedural errors.[16]
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Massacre in Sanctuary; Eyewitness
By Robert Fisk - 19th April, 1996
http://www.mideastfacts.com/massacre_Fisk.html
Qana-South Lebanon: the place where the Israeli shells killed 102 people, mostly women and children, taking refuge in a United Nations headquarters on April 18, 1996.
Qana, southern Lebanon - It was a massacre. Not since Sabra and Chatila had I seen the innocent slaughtered like this. The Lebanese refugee women and children and men lay in heaps, their hands or arms or legs missing, beheaded or disembowelled. There were well over a hundred of them. A baby lay without a head. The Israeli shells had scythed through them as they lay in the United Nations shelter, believing that they were safe under the world's protection. Like the Muslims of Srebrenica, the Muslims of Qana were wrong.
In front of a burning building of the UN's Fijian battalion headquarters, a girl held a corpse in her arms, the body of a grey- haired man whose eyes were staring at her, and she rocked the corpse back and forth in her arms, keening and weeping and crying the same words over and over: "My father, my father." A Fijian UN soldier stood amid a sea of bodies and, without saying a word, held aloft the body of a headless child.
"The Israelis have just told us they'll stop shelling the area," a UN soldier said, shaking with anger. "Are we supposed to thank them?" In the remains of a burning building - the conference room of the Fijian UN headquarters - a pile of corpses was burning. The roof had crashed in flames onto their bodies, cremating them in front of my eyes. When I walked towards them, I slipped on a human hand...
Israel's slaughter of civilians in this terrible 10-day offensive - 206 by last night - has been so cavalier, so ferocious, that not a Lebanese will forgive this massacre. There had been the ambulance attacked on Saturday, the sisters killed in Yohmor the day before, the 2-year-old girl decapitated by an Israeli missile four days ago. And earlier yesterday, the Israelis had slaughtered a family of 12 - the youngest was a four- day-old baby - when Israeli helicopter pilots fired missiles into their home.
Shortly afterwards, three Israeli jets dropped bombs only 250 metres from a UN convoy on which I was travelling, blasting a house 30 feet into the air in front of my eyes. Travelling back to Beirut to file my report on the Qana massacre to the Independent last night, I found two Israeli gunboats firing at the civilian cars on the river bridge north of Sidon.
Every foreign army comes to grief in Lebanon. The Sabra and Chatila massacre of Palestinians by Israel's militia allies in 1982 doomed Israel's 1982 invasion. Now the Israelis are stained again by the bloodbath at Qana, the scruffy little Lebanese hill town where the Lebanese believe Jesus turned water into wine.
The Israeli Prime Minister Shimon Peres may now wish to end this war. But the Hizbollah are not likely to let him. Israel is back in the Lebanese quagmire. Nor will the Arab world forget yesterday'a terrible scenes.
The blood of all the refugees ran quite literally in streams from the shell-smashed UN compound restaurant in which the Shiite Muslims from the hill villages of southern Lebanon - who had heeded Israel's order to leave their homes - had pathetically sought shelter. Fijian and French soldiers heaved another group of dead - they lay with their arms tightly wrapped around each other - into blankets.
A French UN trooper muttered oaths to himself as he opened a bag in which he was dropping feet, fingers, pieces of people's arms.
And as we walked through this obscenity, a swarm of people burst into the compound. They had driven in wild convoys down from Tyre and began to pull the blankets off the mutilated corpses of their mothers and sons and daughters and to shriek "Allahu Akbar" (God is Great") and to threaten the UN troops.
We had suddenly become not UN troops and journalists but Westerners, Israel's allies, an object of hatred and venom. One bearded man with fierce eyes stared at us, his face dark with fury. "You are Americans," he screamed at us. "Americans are dogs. You did this. Americans are dogs."
President Bill Clinton has allied himself with Israel in its war against "terrorism" and the Lebanese, in their grief, had not forgotten this. Israel's official expression of sorrow was rubbing salt in their wounds. "I would like to be made into a bomb and blow myself up amid the Israelis," one old man said.
As for the Hizbollah, which has repeatedly promised that Israelis will pay for their killing of Lebanese civilians, its revenge cannot be long in coming. Operation Grapes of Wrath may then turn out then to be all too aptly named.
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Yup the civilians had been given sanctuary in the UN compound (again fleeing their homes on orders from the IDF). All that did was make them sitting ducks for IDF artillery. And Israel wonders where the suicide bombers come from.