- Jan 16, 2001
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I am part of the mainframe support team for an insurance company in Massachussetts. Is anyone aware of a law (state or federal) with regards to requiring vendors to identify exactly what you are paying for an how much?
Since I'm not involved in contracts, I've asked a number of individuals here (ranging from manager to contracts consultant to team rep) about asking a particular vendor if they could tell us how much we are paying for a piece of software that is included in a bundle. By bundle, I mean group of software; we license a number of software solutions from this vendor and I want to know about one in particular.
Everyone I ask just shruggs and says 'they probably don't have that info', 'they wouldn't tell us', or 'there is no way to know for sure'. I'm getting no traction what so ever. I don't even know if those individuals bothered to ask the vendor or if they are just trying to shut me up.
I tried looking up consumer protection laws for Mass., but nothing seemed to apply. Maybe I'm using the wrong term?
Thoughts? Advice?
-Thanks
Frustrated peon
Since I'm not involved in contracts, I've asked a number of individuals here (ranging from manager to contracts consultant to team rep) about asking a particular vendor if they could tell us how much we are paying for a piece of software that is included in a bundle. By bundle, I mean group of software; we license a number of software solutions from this vendor and I want to know about one in particular.
Everyone I ask just shruggs and says 'they probably don't have that info', 'they wouldn't tell us', or 'there is no way to know for sure'. I'm getting no traction what so ever. I don't even know if those individuals bothered to ask the vendor or if they are just trying to shut me up.
I tried looking up consumer protection laws for Mass., but nothing seemed to apply. Maybe I'm using the wrong term?
Thoughts? Advice?
-Thanks
Frustrated peon