As some of you might have seen, I am one individual that has had quite the problem with my DVD266-R board from Iwill. Now it seems, I finally have a reply from the people at Iwill, and quite the surprise. Here follows the conversation that I exchanged with Iwill USA over email:
----------------------------------------------------------------------------------------------------------------
> >-----Original Message-----
> >From: rustjive@hotmail.com [mailto:rustjive@hotmail.com]
> >Sent: Saturday, September 15, 2001 2:54 PM
> >To: support@iwillusa.com
> >Subject: DVD266-R Question
> >
> >Dear support@iwillusa.com,
> >
> >I bought the DVD266-R 4 months ago, after reading some very good reviews.
> >However, I now have a couple of problems:
> >
> >Windows 2000 fails to install. I have disabled system cache, as Microsoft
> >recommends, because without disabling it I simply get a memory dump (blue
> >screen). However, the setup stops during the first reboot (at the Windows
> >2000 Starting Up... Screen). Can you offer any help?
> >
> >2nd question: Frustrated, I installed Windows NT 4, and that installed
> >pretty much without a problem. However, it will also memory dump if there
> >is more than 256MB of RAM in the slots. Since I only use 256MB modules, I
> >am limited to that much. Help?
> >
> >Question 3: And last, after reading an article which says that CAS2.5 can
> >run under CAS2, I placed in my CAS2.5 memory (512 MB) and it passed the
> >BIOS fine (although the memory dump still remained). But when I put CAS2
> >memory in the other two slots (for a total of 1GB of memory, two types:
> >in the first 2, Corsair CAS2.5, 256 each, in the 2nd, Samsung CAS 2, 256
> >each), the computer refuses to boot, giving me the continuous long beep
> >(memory not inserted correctly). What is the problem here?
> >
> >Thanks.
> >
> >Best Regards
> >Vincent Lee
> >rustjive@hotmail.com
------------------------------------
> >From: "Tech Support" <support@iwillusa.com>
> >To: <rustjive@hotmail.com>
> >Subject: RE: DVD266-R Question
> >Date: Tue, 18 Sep 2001 13:53:44 -0700
> >
> >Is your memory ECC? What brand and model is your power supply?
> >
----------------------------------------------
>-----Original Message-----
>From: rustjive@hotmail.com [mailto:rustjive@hotmail.com]
>Sent: Tuesday, September 18, 2001 2:08 PM
>To: support@iwillusa.com
>Subject: RE: DVD266-R Question
>
>My memory is not ECC. And my power supply is Antec, along with my case.
>
--------------------------------------------
>From: "Tech Support" <support@iwillusa.com>
>To: rustjive@hotmail.com <rustjive@hotmail.com>
>Subject: RE: DVD266-R Question
>Date: Tue, 18 Sep 2001 15:24:45 -0700
>
>What is your system configuration? What model is your power supply?
>
--------------------------------------
-----Original Message-----
From: rustjive@hotmail.com [mailto:rustjive@hotmail.com]
Sent: Tuesday, September 18, 2001 6:07 PM
To: support@iwillusa.com
Subject: RE: DVD266-R Question
This is my system config:
Iwill DVD266-R
2 PIII 733
RAM (2 CAS2 Samsung, 2 CAS2.5 Corsair)
3dfx Voodoo3 3500TV AGP
DEC Network Card
Maxi Sound Fortissimo
Maxtor 14GB Drive
HP CDWriter 8100
Mitsumi 32X CDRom
The model of my power supply is: Antec PP-253X (250W)
------------------------------------------------
From : "Tech Support" <support@iwillusa.com>
To : rustjive@hotmail.com <rustjive@hotmail.com>
Subject : RE: DVD266-R Question
Date : Wed, 19 Sep 2001 10:09:13 -0700
We recommend at least a 400watt power supply, 250 is not going to work.
----------------------------------------------
Now, here's my question: Does anyone know if this is a legitimate concern? A 400W power supply? This comes totally unexpected. Perhaps Iwill should have posted this somewhere: 400W PS recommended. But my other concern is: Will this really fix all the problems I have? Should I just go and pick up a new power supply? Help, someone?
----------------------------------------------------------------------------------------------------------------
> >-----Original Message-----
> >From: rustjive@hotmail.com [mailto:rustjive@hotmail.com]
> >Sent: Saturday, September 15, 2001 2:54 PM
> >To: support@iwillusa.com
> >Subject: DVD266-R Question
> >
> >Dear support@iwillusa.com,
> >
> >I bought the DVD266-R 4 months ago, after reading some very good reviews.
> >However, I now have a couple of problems:
> >
> >Windows 2000 fails to install. I have disabled system cache, as Microsoft
> >recommends, because without disabling it I simply get a memory dump (blue
> >screen). However, the setup stops during the first reboot (at the Windows
> >2000 Starting Up... Screen). Can you offer any help?
> >
> >2nd question: Frustrated, I installed Windows NT 4, and that installed
> >pretty much without a problem. However, it will also memory dump if there
> >is more than 256MB of RAM in the slots. Since I only use 256MB modules, I
> >am limited to that much. Help?
> >
> >Question 3: And last, after reading an article which says that CAS2.5 can
> >run under CAS2, I placed in my CAS2.5 memory (512 MB) and it passed the
> >BIOS fine (although the memory dump still remained). But when I put CAS2
> >memory in the other two slots (for a total of 1GB of memory, two types:
> >in the first 2, Corsair CAS2.5, 256 each, in the 2nd, Samsung CAS 2, 256
> >each), the computer refuses to boot, giving me the continuous long beep
> >(memory not inserted correctly). What is the problem here?
> >
> >Thanks.
> >
> >Best Regards
> >Vincent Lee
> >rustjive@hotmail.com
------------------------------------
> >From: "Tech Support" <support@iwillusa.com>
> >To: <rustjive@hotmail.com>
> >Subject: RE: DVD266-R Question
> >Date: Tue, 18 Sep 2001 13:53:44 -0700
> >
> >Is your memory ECC? What brand and model is your power supply?
> >
----------------------------------------------
>-----Original Message-----
>From: rustjive@hotmail.com [mailto:rustjive@hotmail.com]
>Sent: Tuesday, September 18, 2001 2:08 PM
>To: support@iwillusa.com
>Subject: RE: DVD266-R Question
>
>My memory is not ECC. And my power supply is Antec, along with my case.
>
--------------------------------------------
>From: "Tech Support" <support@iwillusa.com>
>To: rustjive@hotmail.com <rustjive@hotmail.com>
>Subject: RE: DVD266-R Question
>Date: Tue, 18 Sep 2001 15:24:45 -0700
>
>What is your system configuration? What model is your power supply?
>
--------------------------------------
-----Original Message-----
From: rustjive@hotmail.com [mailto:rustjive@hotmail.com]
Sent: Tuesday, September 18, 2001 6:07 PM
To: support@iwillusa.com
Subject: RE: DVD266-R Question
This is my system config:
Iwill DVD266-R
2 PIII 733
RAM (2 CAS2 Samsung, 2 CAS2.5 Corsair)
3dfx Voodoo3 3500TV AGP
DEC Network Card
Maxi Sound Fortissimo
Maxtor 14GB Drive
HP CDWriter 8100
Mitsumi 32X CDRom
The model of my power supply is: Antec PP-253X (250W)
------------------------------------------------
From : "Tech Support" <support@iwillusa.com>
To : rustjive@hotmail.com <rustjive@hotmail.com>
Subject : RE: DVD266-R Question
Date : Wed, 19 Sep 2001 10:09:13 -0700
We recommend at least a 400watt power supply, 250 is not going to work.
----------------------------------------------
Now, here's my question: Does anyone know if this is a legitimate concern? A 400W power supply? This comes totally unexpected. Perhaps Iwill should have posted this somewhere: 400W PS recommended. But my other concern is: Will this really fix all the problems I have? Should I just go and pick up a new power supply? Help, someone?