Jet.com > amazon?

[rh71]

Non-prime member here - things can take anywhere from 4 days to 1.5 weeks to arrive (seeing processing anywhere from 1-5 days), but once I did have an item not even ship out when it was supposed to arrive. They next-day'd it since I mentioned it was for a construction project. They're usually good with customer service. At a minimum, you should expect 1-1.5 week delivery. I keep a wish list that I buy from (also making the $35 free shipping) so I'm never in a rush for anything and for bday gifts I always plan 2 weeks ahead.

 

[SunnyD]

Read Jet's terms of service. Biggest scam their is.

A couple majorly important points:

IMPORTANT: BY USING THE JET SITES, YOU AGREE TO RESOLVE ALL DISPUTES WITH JET THROUGH BINDING ARBITRATION, NOT IN COURT, AND YOU WAIVE CERTAIN RIGHTS TO PARTICIPATE IN CLASS ACTIONS. THE EXCEPTIONS AND WAVIERS ARE DETAILED IN SECTIONS 14 AND 15.

Binding arbitration is part for the course, but waiving your right to class actions is fairly new.

[iExcerpt Section 3: For example, product information contained on the Jet Sites may differ from information contained on the actual product materials. Before you act on information you have found on the Jet Sites, you must independently confirm any facts that are important to your decision. If you purchase a product that is not as described, your sole remedy is to return it and/or request a refund in accordance with our Returns/Refund policy.

So what they're saying is that they're banking on you waiving the return protection and will likely be hiding behind mountains of "misstated items".

Next (one of my favorites):

You agree not to do any of the following:

(snip)

- Because we are a membership site, use the Jet Sites to purchase anything for resale, rental, or shipment to or on behalf of customers, or for other commercial purposes

Wait, they can limit First Sale Doctrine? That's new.

This company is a joke. They're not selling anything - they're a data mining company dressed up as a club warehouse store with affiliates. Once again, you are the product.

 

[kranky]

That's good information to know but I can't see it as a scam.

I think they would be foolish to deny refunds to someone who bought an item that was wrongly described in a meaningful way (notwithstanding their verbiage in the TOS). They would get terrible PR if they say "too bad, so sad" to a customer who bought an item described as working on 120V but it actually requires 220V. But I can see the logic in having that restriction so you can deny returns to someone who waived the return privilege and wanted to return something because "it looked more blue in the picture".

They can't actually limit resales of course, they just want to be able to cancel memberships of customers who they suspect of doing it. And if they plan to undercut Amazon they would have to defend against people buying stuff cheap only to put it on Amazon to resell. I remember a thread at FWF where a guy got blacklisted by Macy's for buying stuff and reselling it and they didn't have any such clause in their T&Cs. They just said he can't shop there any more. I guess you can fire a customer if you want.

Looks like they want to be like the Spirit Airlines of online retail - no frills, low cost, make sure you know what you want when you buy it. There are lots of occasions that would work OK for me - I know what I want, I don't need to return it, I am not in a big hurry, and they have the cheapest price.

 

[s0me0nesmind1]

Read Jet's terms of service. Biggest scam their is.

A couple majorly important points:



Binding arbitration is part for the course, but waiving your right to class actions is fairly new.



So what they're saying is that they're banking on you waiving the return protection and will likely be hiding behind mountains of "misstated items".

Next (one of my favorites):



Wait, they can limit First Sale Doctrine? That's new.

This company is a joke. They're not selling anything - they're a data mining company dressed up as a club warehouse store with affiliates. Once again, you are the product.

Waive your right to a class action... ?

What the living fuck? How stupid can you get. Anyone that is ELIGIBLE to participate in any class action against Jet would OBVIOUSLY be a user and OBVIOUSLY have signed the ToS from them.

That's complete bullshit and would never fly in court. It's no different than saying "You agree not to sue us" altogether. Can I go rob a store with a sign on me that says "By hereby interacting with me you agree not to return fire, file a lawsuit, and/or call an authority"?

 

[SunnyD]

That's good information to know but I can't see it as a scam.

I think they would be foolish to deny refunds to someone who bought an item that was wrongly described in a meaningful way (notwithstanding their verbiage in the TOS). They would get terrible PR if they say "too bad, so sad" to a customer who bought an item described as working on 120V but it actually requires 220V. But I can see the logic in having that restriction so you can deny returns to someone who waived the return privilege and wanted to return something because "it looked more blue in the picture".

They can't actually limit resales of course, they just want to be able to cancel memberships of customers who they suspect of doing it. And if they plan to undercut Amazon they would have to defend against people buying stuff cheap only to put it on Amazon to resell. I remember a thread at FWF where a guy got blacklisted by Macy's for buying stuff and reselling it and they didn't have any such clause in their T&Cs. They just said he can't shop there any more. I guess you can fire a customer if you want.

Looks like they want to be like the Spirit Airlines of online retail - no frills, low cost, make sure you know what you want when you buy it. There are lots of occasions that would work OK for me - I know what I want, I don't need to return it, I am not in a big hurry, and they have the cheapest price.

They don't want to deny refunds to anybody. They WANT you to waive free returns, but they want to have you also have a reason to return said item you waived free returns on so they can charge you a return, err, "Buyer's Remorse" fee. Yeah, that's what they call it.

What's really hilarious about Jet is that they actually source items from Amazon.

The whole thing smells of scam plain and simple.

 

[irishScott]

My biggest issue is going to the grocery store. I fucking hate it. The more I go, the more people there are with more lines and a 30 minute buying trip turns into 1.25 hours. Obviously there isn't enough competition because new grocery stores aren't opening to accommodate all the people.

So until these websites completely stop my weekly grocery store trips it's all just meh.

Your grocery store has lines, that matter? The longest line I've had to wait in at a grocery store has been about 2 people long and I'm standing around for a few minutes at worst. The self-checkout almost always has at least one station free. And I live in a college town with a permanent population of 35,000...

Edit: Exceptions being holidays and snow storms.

 

[s0me0nesmind1]

Your grocery store has lines, that matter? The longest line I've had to wait in at a grocery store has been about 2 people long and I'm standing around for a few minutes at worst. The self-checkout almost always has at least one station free. And I live in a college town with a permanent population of 35,000...

Edit: Exceptions being holidays and snow storms.

Where do you live?

9 times out of 10 it never fails you have to sit behind:
1. Fat ass in an electric scooter that takes forever to check out
2. Old granny that still writes paper checks that takes forever to check out
3. A family of 8 (Because you need to bring your 15+ year olds to the grocery store....) buying groceries for the next 2 years.

Also, my grocery store doesn't have Self-checkouts (sadly). Most people are too stupid to know how to operate machinery and touch screens (ohhh soooo confusing!) I've also had plenty of times where going through the "normal" lines over the "express" lanes is faster simply from how stupid people are.

 

[irishScott]

Where do you live?

9 times out of 10 it never fails you have to sit behind:
1. Fat ass in an electric scooter that takes forever to check out
2. Old granny that still writes paper checks that takes forever to check out
3. A family of 8 (Because you need to bring your 15+ year olds to the grocery store....) buying groceries for the next 2 years.

Also, my grocery store doesn't have Self-checkouts (sadly). Most people are too stupid to know how to operate machinery and touch screens (ohhh soooo confusing!) I've also had plenty of times where going through the "normal" lines over the "express" lanes is faster simply from how stupid people are.

Newark DE.

Also I think I found your problem. 9/10 times when I go to the grocery store I use self-checkout. It takes the space for 2-4 lines and turns it into 6-16. Really a much more efficient way to ring up groceries.

Around here the people who don't know how to use the machines typically just go through the regular lines, those that do know how to use the machines get out faster. Everybody wins! Self-checkout is really popular though. I can't remember the last time I saw more than 2-4 regular checkout lines open outside of holidays, even though there are a dozen or more physical lines.

 

[CPA]

Wait, they can limit First Sale Doctrine? That's new.

This company is a joke. They're not selling anything - they're a data mining company dressed up as a club warehouse store with affiliates. Once again, you are the product.

Sure, they can revoke your membership if they find you doing that. That doesn't limit First Sale Doctrine.

That said, what's more interesting is that they do exactly what they prohibit members. it's the "do as I say, not as I do" mantra.

 

[Ns1]

Your grocery store has lines, that matter? The longest line I've had to wait in at a grocery store has been about 2 people long and I'm standing around for a few minutes at worst. The self-checkout almost always has at least one station free. And I live in a college town with a permanent population of 35,000...

Edit: Exceptions being holidays and snow storms.

College town means nobody buys groceries. But that Ralph's line on a Friday night. D:

 

[s0me0nesmind1]

Newark DE.

Also I think I found your problem. 9/10 times when I go to the grocery store I use self-checkout. It takes the space for 2-4 lines and turns it into 6-16. Really a much more efficient way to ring up groceries.

Around here the people who don't know how to use the machines typically just go through the regular lines, those that do know how to use the machines get out faster. Everybody wins! Self-checkout is really popular though. I can't remember the last time I saw more than 2-4 regular checkout lines open outside of holidays, even though there are a dozen or more physical lines.

Self checkout has its limits though. If you're a typical American fattie with nothing but boxed junk I can see it being useful. But its often every week that I buy a bunch of bagged produce, and unless I become an expert in entering produce numbers it would take me much longer than just sitting in line. I also have to buy for 2, not just myself.

 

[irishScott]

Self checkout has its limits though. If you're a typical American fattie with nothing but boxed junk I can see it being useful. But its often every week that I buy a bunch of bagged produce, and unless I become an expert in entering produce numbers it would take me much longer than just sitting in line. I also have to buy for 2, not just myself.

Granted if you have more than 3-4 bags of groceries it can become a pain. But I rarely buy anything that comes in a box these days, and I don't have any issues ringing up a dozen bags of produce. Sure one of the store employees with all the codes memorized could probably do it faster, but it beats waiting in line. All I have to do is type the name of the thing I'm buying or look for the sticker with the code on it; not that time consuming. And you do start to memorize things you regularly buy. I know bananas are 4011, for instance.

 

[Ns1]

Granted if you have more than 3-4 bags of groceries it can become a pain. But I rarely buy anything that comes in a box these days, and I don't have any issues ringing up a dozen bags of produce. Sure one of the store employees with all the codes memorized could probably do it faster, but it beats waiting in line. All I have to do is type the name of the thing I'm buying or look for the sticker with the code on it; not that time consuming. And you do start to memorize things you regularly buy. I know bananas are 4011, for instance.

or I can just buy all my groceries from amazon and wake up to them delivered to my doorstep.

 

[irishScott]

or I can just buy all my groceries from amazon and wake up to them delivered to my doorstep.

Yeah that works if you can wait. I often decide what I want for dinner at some point in the afternoon and then buy it on my way home.

 

[z1ggy]

Never heard of Jet, but upon visiting their website ... they really need an overhaul before I buy anything there. It's atrocious.

They are kind of like that fat girl who swears she gives a great bj; you want to believe that they will be great but they need a total overhaul before you'd even consider it.

 

[Ns1]

Yeah that works if you can wait. I often decide what I want for dinner at some point in the afternoon and then buy it on my way home.

oh they offer same day delivery too, it's just more convenient for me to have it at my door when I wake up

 

[irishScott]

oh they offer same day delivery too, it's just more convenient for me to have it at my door when I wake up

And you've never had any issues with produce? I like to check for ripeness, bruising, mold and such. I'm not sure I would trust amazon to not send me moldy blueberries, it's an easy thing to overlook if you don't check all sides of the carton.

 

[Ns1]

And you've never had any issues with produce? I like to check for ripeness, bruising, mold and such. I'm not sure I would trust amazon to not send me moldy blueberries, it's an easy thing to overlook if you don't check all sides of the carton.

No issues regarding produce.

I've had a few other issues though, and everytime I have an issue amazon says "sorry, keep the product, and here's a $25 voucher for your troubles".

 

[ImpulsE69]

Self checkout has its limits though. If you're a typical American fattie with nothing but boxed junk I can see it being useful. But its often every week that I buy a bunch of bagged produce, and unless I become an expert in entering produce numbers it would take me much longer than just sitting in line. I also have to buy for 2, not just myself.

it's clear you don't grocery shop because most of what you have said is not true. Self checkout is monkey simple. Aside from tobacco and alcohol, there is nothing special about it besides putting people out of a job, but then shopping online does that, so really no loss there by comparison.

 

[s0me0nesmind1]

it's clear you don't grocery shop because most of what you have said is not true. Self checkout is monkey simple. Aside from tobacco and alcohol, there is nothing special about it.

Obviously you don't come to the counter with 20 bags of fruit and veggies. No shit it's stupid easy if you have all the numbers memorized from previously working there, or if you're a fattie that never buys produce its simple to scan barcodes.

It is not simple to find and enter 20 produce numbers. It is much more simple to hand them to someone that enters them daily.

 

[senseamp]

Sounds like ValueAmerica 2.0. Gonna blow through investor money and go bust.
But could be good for consumers in the meantime.

 

[QueBert]

I don't think I've really had this issue as a non prime member. My stuff when purchased from Amazon directly usually gets to me within 3-5 days. Is it external sellers that you are seeing that with?

90% of what I order offers same day shipping, it's either Amazon directly or fulfilled by them. I'm done with Amazon, good prices and selection yeah. Can't stand the waiting though.

 

[ImpulsE69]

Obviously you don't come to the counter with 20 bags of fruit and veggies. No shit it's stupid easy if you have all the numbers memorized from previously working there, or if you're a fattie that never buys produce its simple to scan barcodes.

It is not simple to find and enter 20 produce numbers. It is much more simple to hand them to someone that enters them daily.

Like I said, you must not do it. Everywhere I've been uses pictures, not numbers. They dumbed it down for the cashiers and customers alike. Been that way since before self checkout.

 

[Ns1]

the number is fucking right there.

 

[Phokus]

lol, what a stupid opening paragraph. Yeah, Prime Day wasn't spectacular, but I don't think the author knows what "bait-and-switch" means.

I think it's appropriate, they were billing it as better than black friday, fuck that. It was a garage sale. WOW USED PANTIES ARE 20% OFF!