Just got an e-mail from my ISP...

[waggy]

hmm i have 2 thoughts on it.

1) well you did sign the contract that sayd 60gb a month. you went over. you pay.

2) they sell you a 20mb/s and tell you its on 24/7. so you should get that..

caps are bullshit. but i understand why they have them. At least yours is 60gb mine is 5!

 

[BeauJangles]

hmm i have 2 thoughts on it.

1) well you did sign the contract that sayd 60gb a month. you went over. you pay.

2) they sell you a 20mb/s and tell you its on 24/7. so you should get that..

caps are bullshit. but i understand why they have them. At least yours is 60gb mine is 5!

The worst part is that bandwidth costs, on the whole, are declining meaning that companies enforcing these caps are doing so to increase their profits, not to help consumers. The whole thing is a racket.

 

[Paul98]

Customer service is your friend. Talk to them, you might be amazed what they are able to do for you. Depending on the department I have had some grate luck getting lower rates on all sorts of things. Same with negotiating, if you are looking to buy something at least see if you can get some sort of a deal or bundle with it.

 

[dabuddha]

True I did use it, and yes I should pay for it, but a 60GB cap per month is too low for what we pay for. We get fucked in Canada.

I have been a customer for a very long time and have never gone over, so I will politely ask them to reverse the charges and they most likely will.

wtf are you doing that uses up more than 2 gb/day?

 

[Lonyo]

Instituting caps does nothing to relieve congestion when a majority of users are on during peak hours. Everyone is still gonna experience shitty connection speeds. Its just a way to extract more money from users.

This is true.
And it's why one UK ISP went for the sensible kind of data caps. Use over X amount DURING PEAK TIMES and you get your connection speed throttled for a few hours, covering peak time. There's no absolute cap that says you can't use more than X GB is a month (other than being limited by how much your connection can download over the course fo 30 days), but if you use 'heavily' at peak times, you get throttled to reduce overall load at those peak times.

That's how you do it.

 

[BeauJangles]

wtf are you doing that uses up more than 2 gb/day?

In three years of living where I live, the lowest our bandwidth total has ever been for a given month was ~250 GB. Usually we're much closer to 2 TB / month.

 

[RadiclDreamer]

Why? You used it, you pay for it.

Why doesnt this logic apply to corporations, they benefit from the government, why dont they pay for it with their taxes?

 

[dud]

Soooo, you wouldn't even consider calling them to see if they can reverse the charges? You never call the customer service dept. of any company who provides you a service and and see what they can do to make things cheaper? Do you have a money tree? Or do you live at home and not pay bills yet?

No, I take responsibility for my actions. I am entitled to Internet access if I pay what I agreed to pay ... no more and no less.

What is it with this "feeling" of entitlement that originated in the USA and apparently has migrated north of the border.

 

[TheNinja]

True I did use it, and yes I should pay for it, but a 60GB cap per month is too low for what we pay for. We get fucked in Canada.

I have been a customer for a very long time and have never gone over, so I will politely ask them to reverse the charges and they most likely will.

So you signed a contract paying x amount of dollars for 60GB and now you don't want to pay after you went over the previously agreed upon amount b/c you believe this previously agreed upon amount is too low? Why did you previously agree to pay x amount of dollars for this amount of data then?

Oh, this gallon of milk is $3.25, I'll buy it......oh wait, a gallon of milk is not enough so I just took it upon myself to drink another pink. What?? You charged me for that pint of milk? That sucks and is unfair to me, I demand a refund even though I drink both the gallon and the pint.

 

[dabuddha]

In three years of living where I live, the lowest our bandwidth total has ever been for a given month was ~250 GB. Usually we're much closer to 2 TB / month.

So what are you guys doing that takes up over 7-67 GB/day?

 

[RbSX]

True I did use it, and yes I should pay for it, but a 60GB cap per month is too low for what we pay for. We get fucked in Canada.

I have been a customer for a very long time and have never gone over, so I will politely ask them to reverse the charges and they most likely will.

Get TekSavvy, if you're using one of the major ISPs you will get sodomized.

 

[TheNinja]

So what are you guys doing that takes up over 7 GB/day?

I'm assuming it is lots and lots of porn....what else could it be?

 

[bignateyk]

lol, I have a 5GB cap at $50/month, and you're bitching about a 60GB cap?? Then again I have 4G LTE broadband since I don't have access to cable or DSL. My overage is $10/GB with no maximum.

 

[BeauJangles]

So what are you guys doing that takes up over 7-67 GB/day?

95% of it is financial data, mostly tick data and scraped data from various websites like Yahoo Finance. That's why we have Comcast Business. They don't give a crap how much bandwidth you use or what you're using it for.

 

[her209]

This is true.
And it's why one UK ISP went for the sensible kind of data caps. Use over X amount DURING PEAK TIMES and you get your connection speed throttled for a few hours, covering peak time. There's no absolute cap that says you can't use more than X GB is a month (other than being limited by how much your connection can download over the course fo 30 days), but if you use 'heavily' at peak times, you get throttled to reduce overall load at those peak times.

That's how you do it.

I find it funny that it costs ISPs an extra $15 to provide unlimited data to a customer (residential is $45 and business is $60 here), otherwise its capped. And the amazing thing is that they don't even do anything different for your connection. Its still connected to the same equipment. All you're getting is a fancy "business class" modem.

LOL what a scam.

 

[Feneant2]

What pisses me the most off in this backward excuse for a country (when it comes to internet) is that Rogers is pushing it's online On-Demand service heavily, but they count it towards your bandwith cap. So basically you pay them for internet and you have to pay them additional fees if you watch too many shows from a service they offer.

Most people around here at least are moving to a fibre connection, you pay 99$ a month for 70Mbps down, 30Mbps up with no cap. I may do the same in November unless they remove the cap considering I've only gone over it once in 5 years and it was because a game installed a peer to peer application on my pc.

 

[darkewaffle]

data caps are fucking retarded. do not sell me 20mb/s if you cannot support 20mb/s indefinitely. sell me whatever you can afford to have running 100% with no data cap and i will be happy.

So you buy a car expecting it to run indefinitely if you floor it at all times?

I know everyone here can't stand them but expecting there to not be a cap is unreasonable I think. No other services function that way, expecting them to be able to run at 100% capacity at all times; it's inefficient and expensive and wasteful.

 

[BeauJangles]

So you buy a car expecting it to run indefinitely if you floor it at all times?

I know everyone here can't stand them but expecting there to not be a cap is unreasonable I think. No other services function that way, expecting them to be able to run at 100% capacity at all times; it's inefficient and expensive and wasteful.

It's not expensive. I don't understand why everyone buys into the "woe is us" rhetoric the bandwidth suppliers put forward. There is no real bandwidth crunch, it is artificially created by ISPs who are banking on the fact that if you buy 20 mbps service, you won't really ever be using 20 mbps. Their goal in implementing caps is to hold down their costs. It has nothing to do with bandwidth being expensive (it isn't) and certainly nothing to do with shortages (there aren't any).

 

[darkewaffle]

It's not expensive. I don't understand why everyone buys into the "woe is us" rhetoric the bandwidth suppliers put forward. There is no real bandwidth crunch, it is artificially created by ISPs who are banking on the fact that if you buy 20 mbps service, you won't really ever be using 20 mbps. Their goal in implementing caps is to hold down their costs. It has nothing to do with bandwidth being expensive (it isn't) and certainly nothing to do with shortages (there aren't any).

That's only true because most people use fuckall for bandwidth while they check email and facebook and the lack of high speed internet available in many parts of the US and even more parts of the world.

Bandwidth is a resource, just an artificial one instead of a natural one, but it's still not unlimited. Water, electricity, gas, oil, they'll all bill you in the same way because they simply do not have infinite resources, so when you use more than what they allot to you there's going to be a premium. Theoretical bandwidth for the time being is not significantly limiting for most users, but I think the technology is still ahead of the adoption and usage models. The internet is a relatively young system compared to our other grid services.

 

[DaTT]

wtf are you doing that uses up more than 2 gb/day?

I downloaded a couple games and seasons 1-7 of the office.

 

[DaTT]

So you signed a contract paying x amount of dollars for 60GB and now you don't want to pay after you went over the previously agreed upon amount b/c you believe this previously agreed upon amount is too low? Why did you previously agree to pay x amount of dollars for this amount of data then?

Oh, this gallon of milk is $3.25, I'll buy it......oh wait, a gallon of milk is not enough so I just took it upon myself to drink another pink. What?? You charged me for that pint of milk? That sucks and is unfair to me, I demand a refund even though I drink both the gallon and the pint.

Pink?....what?

Anyways, never once did I say I would DEMAND a refund. Never once did I say it was unfair to me. All I said was I am going to ask for the charges to be reversed. If they don't, oh well. I have been a customer of theirs for a very long time and have never even come close to going over on bandwidth so I do not foresee them saying no to a one time refund.

 

[TheNinja]

Pink?....what?

Anyways, never once did I say I would DEMAND a refund. Never once did I say it was unfair to me. All I said was I am going to ask for the charges to be reversed. If they don't, oh well. I have been a customer of theirs for a very long time and have never even come close to going over on bandwidth so I do not foresee them saying no to a one time refund.

It's cool. I was just giving you a hard time . I think bandwidth caps are kind of lame, but can understand why some companies do it.