I have a 20" Aluminum iMac, 2Ghz / 250GB "base" configuration. Last week, I started getting kernel panics at least once a day.
I tested the RAM overnight, and it came back with no problems. I'm guessing that I should reinstall OS X and start from scratch. Is there anything else that I should do before calling Apple?
I should mention that my wife and I use this as our main home computer, and I do not want to get stuck in a cycle of taking it to the store, having them tell me that there is not a problem, bringing it home, experiencing the problem again, taking it back to the store, etc.
I tested the RAM overnight, and it came back with no problems. I'm guessing that I should reinstall OS X and start from scratch. Is there anything else that I should do before calling Apple?
I should mention that my wife and I use this as our main home computer, and I do not want to get stuck in a cycle of taking it to the store, having them tell me that there is not a problem, bringing it home, experiencing the problem again, taking it back to the store, etc.