It's a bitch. Perverse, maybe, but I'm glad to see I'm not the only person who had a problem with this. I just posted the following inOriginally posted by: edmundoab
just got my monitor today,
looks easier to assemble the base... but.. wow no way of taking it out as easy as fixing it in.
hmm..
Andy Chia, the guy who answers the phone if you call the number on the warranty card (at least the non-800 number) said you pinch the tabs together. IOW, like this: Lay the monitor on a table, screen facing the ceiling. You have two pairs of tabs, one pair on the left, one pair on the right. Pinch with thumb and forefinger either the left or right tabs, together. Presumably, they should release. YMMV, YMMV, YMMV, believe me. I finally did get it separated from the base, but I'm not certain how. The tabs are scratched, very definitely, by the screwdriver I HAD to use in an effort to get the tabs to release from the base. I couldn't for the life of me think of any other way of getting the thing apart, and I figured I HAD to do that to get my RMA.
Originally posted by: edmundoab
no way, my fingers aren't made of steel lol
now did you say use a screw driver instead? hmmm
i guess i have no choice either
Originally posted by: edmundoab
yes a very ironic design for sure.
I do hope they add a release tab on the newer LCDs that they have.
honestly, its a great item overall especially for its price.
I wouldn't take that away from them.
Undoubtedly, you've failed to remove the cotter pin that prevents you from simply extending the height. Remove it and put it in a safe place in case you need to transport the display.Originally posted by: GotSomethingCheaper?
Can any of you tell the process invovled for adjusting the height?