He's Canadian... that whole country just loves to spell stuff wrong.Originally posted by: Zugzwang152
definitely spell center right :thumbsup:
Originally posted by: Scouzer
black is my favourite colour
Originally posted by: lavagirl669
Give out the number to ATOT and let us all call you so you can practice.....
Originally posted by: Scouzer
For a major Canadian furniture store's credit department
Tips?
Originally posted by: themroc27
Originally posted by: Scouzer
For a major Canadian furniture store's credit department
Tips?
don't take it personally when the customers get nasty or obnoxious and start abusing you. they just think that kind of behaviour will get them what they want.
Originally posted by: Thehubb
Learn when you bosses listen in on your calls. When they do treat the customers like kings. When they aren't, you can slack off. Used to work for at&t wireless as a phone rep before cingular bought us out. Expect to deal with some asshole customers...
Originally posted by: Sphexi
Originally posted by: Thehubb
Learn when you bosses listen in on your calls. When they do treat the customers like kings. When they aren't, you can slack off. Used to work for at&t wireless as a phone rep before cingular bought us out. Expect to deal with some asshole customers...
My wife works for a 3rd party CSR company, currently providing support for Cingular/ATT Wireless. She's been there over a year and a half, she's had her share of aholes, but also her share of really nice customers. As in any business where you deal with the general public, there's a bit of anything.
Originally posted by: chronokefka
Originally posted by: Sphexi
Originally posted by: Thehubb
Learn when you bosses listen in on your calls. When they do treat the customers like kings. When they aren't, you can slack off. Used to work for at&t wireless as a phone rep before cingular bought us out. Expect to deal with some asshole customers...
My wife works for a 3rd party CSR company, currently providing support for Cingular/ATT Wireless. She's been there over a year and a half, she's had her share of aholes, but also her share of really nice customers. As in any business where you deal with the general public, there's a bit of anything.
That's true, but Canadians on a whole are a lot kinder and easier to deal with. I regret every single day I have to deal with ComCast's Baltimore billing issues, as they are some of the rudest people when they have billing mistakes, or past due balances.