I am trying to troubleshoot this Toshiba laptop but I cannot seem to find the problem.
It's a friends and a few days ago he said when he booted the computer it started beeping and he couldn't get past the Toshiba post screen.
Second boot he made it past post. He had the options of 'Launch Startup Repair' or start normally. Startup repair took more than half an hour and said no problems were found. He had an option to system restore and he did. He got to Windows but it crashed after using the computer a while.
I took the computer and looked at it.
I only got a 'beep' one time. It was a very loud and long beep. I read it could be a graphics failure.
I did make it to Windows one time before opening it up. I checked the hard drive and it was ok.
I reseated the memory, thinking it might have gotten loose.
I ripped open the entire laptop and cleaned it well then put it back together.
Now on startup I just get a totally black screen but can hear the computer fan.
If I restart sometimes I get stuck at post. Sometimes I make it to choose load Windows or Launch Startup repair. Two errors I have gotten...
- BSOD the first time
- STOP: 0xC0000221 unknown hard error C:\Winnt\System32\Ntdll.dll the second time
Now finally I am in Windows after a few restarts. I am going to leave it running for now and see what happens.
Amd-e-240
3gb ram
Windows 7
Any ideas?
edit * after maybe 5 minutes in Windows it said Windows Explorer is restarting. Then the screen cut out and then BSOD appeared and it restarted.
It's a friends and a few days ago he said when he booted the computer it started beeping and he couldn't get past the Toshiba post screen.
Second boot he made it past post. He had the options of 'Launch Startup Repair' or start normally. Startup repair took more than half an hour and said no problems were found. He had an option to system restore and he did. He got to Windows but it crashed after using the computer a while.
I took the computer and looked at it.
I only got a 'beep' one time. It was a very loud and long beep. I read it could be a graphics failure.
I did make it to Windows one time before opening it up. I checked the hard drive and it was ok.
I reseated the memory, thinking it might have gotten loose.
I ripped open the entire laptop and cleaned it well then put it back together.
Now on startup I just get a totally black screen but can hear the computer fan.
If I restart sometimes I get stuck at post. Sometimes I make it to choose load Windows or Launch Startup repair. Two errors I have gotten...
- BSOD the first time
- STOP: 0xC0000221 unknown hard error C:\Winnt\System32\Ntdll.dll the second time
Now finally I am in Windows after a few restarts. I am going to leave it running for now and see what happens.
Amd-e-240
3gb ram
Windows 7
Any ideas?
edit * after maybe 5 minutes in Windows it said Windows Explorer is restarting. Then the screen cut out and then BSOD appeared and it restarted.
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