Laptop Help...

[Pyxis]

I recently bought a Dell Inspiron 8600 and noticed that it sometimes reboots itself randomly. It just shuts right off and restarts itself again. I just unchecked the option so it'll give me the BSOD so I can see what the error is and the last time it rebooted it said something about "Arp1394.sys."

I checked around and this is some info I found out about that file: Arp1394.sys
Provides Address Resolution Protocol (ARP), ARP caching, and Multicast Channel Allocation Protocol (MCAP), which facilitates multicast communication on the 1394 bus.

Can someone point me in the right direction to get rid of this problem. Do I reinstall that file? Or what? I just reinstalled WinXP Pro over the default WinXP Home edition that Dell gave me so don't tell me I gotta do all that again!!

If you guys need more info I'll get back to you in the morning. I'm typing this out real fast cuz I gotta wake up in a few so don't mind any grammatical errors!

Thanks in advance

 

[BartManInNZ]

in the control panel -> network connections -> disable the fireware adapter listed.

 

[Abhi]

Do you use the firewire port?

 

[Pyxis]

Originally posted by: Abhi
Do you use the firewire port?

Nope...don't use it at all. I'll try disabling it and see if it works though. If I did want to use it though, is there any way to fix the problem?

 

[Pyxis]

I tried disabling the firewire adapter but as soon as I hit the disable button the system crashes and gives me the same error as before. I'm off to school now but I'll look at it when I get home and see what I can do.

 

[slyedog]

i would do a fdisk and a format. then do a clean install of win xp pro. that also will get rid of all the
dell unneeded software. make sure and get sp2 also. mine runs like a dream now.

 

[Pyxis]

Originally posted by: slyedog
i would do a fdisk and a format. then do a clean install of win xp pro. that also will get rid of all the
dell unneeded software. make sure and get sp2 also. mine runs like a dream now.

I already did that...this problem started after I did the clean install of winxp pro and got sp2.