Laptop internet connection issues?

[Jagz]

How do I use that on my laptop when the web browsers dont work?

 

[phis6]

Hi,

can you try typing route print in CMD of your laptop and try to show us the output list.

 

[Smoove910]

How do I use that on my laptop when the web browsers dont work?

I'm assuming you have access to the internet via the method you are posting to this site... plug a usb thumbdrive into your computer, download the Norton removal tool and copy to thumbdrive, transfer program to your affected laptop and run the .exe