LAVA HOT: Western Digital 160GB @ CC for $20.37

Raiden256 · Feb 16, 2005

Okay, I just got back from Circuit City, where I bought two at this price, and some others at FW have also had luck, so I figure this shouldn't be in Brag & Moan. Here's the deal:

Circuit City Drive Link -- WD1600JBRTL -- $119.99

Manufacturer's $30 Rebate

CC $30 Rebate

Both rebates print out at the time of purchase. Normally, this would bring the price down to about $60, but....

Sam's Club has the drive for $79.84

So, I was able to get them to PM the Sam's Club price. With the rebates, that brings it to about $20! Sweet!

Now, a lot of people will have trouble getting the CSR at the register to PM Sam's, especially if they notice the rebates (my CSR had to call the supervisor), but here's an email that a FW member got from Circuit City in response to the specific question:

--
From - Mon Jan 17 04:28:05 2005
X-Mozilla-Status: 0001
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Return-Path: <customercare@cc.CircuitCity.com>
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Date: Mon, 17 Jan 2005 02:51:04 -0500 (EST)
From: Customer Care <customercare@cc.CircuitCity.com>
To: <CircuitCity@exstatic.org>
Subject: Re: Store assistance from CircuitCity@exstatic.org (KMM1796935I9552L0KM)
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Dear Matt Anderson:

Thank you for writing to Circuit City.

I understand that you would like to know if our Price Match Guarantee
apply to prices from Sam's Club.

I apologize for any inconvenience that you may have experienced. As one
of the nation's leading specialty electronics retailers, we attribute
our success to a superior service commitment. Regrettably, like any
enterprise, we fall short of our intentions on occasion, and customer
feedback helps us know of the shortcomings.

Please note that we will meet the lower prices from Sam's Club. Since,
your price match was rejected at two stores, I recommend you speak to
the Store Manager of the concerned stores directly, so that we can offer
you a resolution. Alternatively, reply to this email with details of
the concerned stores, so that we can look in to your issue. If you need
assistance in finding your local Circuit City store, please check our
web site Store Locator. This feature can help you find the locations
and phone numbers of the closest Circuit City stores in your community.

To access our Store Locator:
- Visit http://www.CircuitCity.com/ccd/home.do
- Locate and click on the tab marked ?Store Locator? at the top of the
page
- Type your ?Zip Code? or enter your ?Address?, ?City? and ?State? and
click on the ?Find? button.

I appreciate your taking the time to share your experience with us, as
it remains a Crucial tool for determining how we can improve our
products and services. I hope that you will give Circuit City another
chance to demonstrate the service aims that we have upheld since 1949.

Thanks again for writing to Circuit City. Your continued patronage is
important to our company. We hope to have the occasion to serve your
future consumer electronics, home, office and entertainment needs.

Sincerely,

Hitesh L.
Customer Support Coordinator
Contact ID Number: 925157

Original Message Follows:
------------------------
EMAIL_ADDRESS: CircuitCity@exstatic.org

DATE_SENT: 01/16/2005

TIME_SENT: 05:56:27 PM

SENDER_NAME: Matt Anderson

SELECTED_OPTION: Store assistance

PHONE_AREA_CODE: 812

PHONE_EXCHANGE: 229

PHONE_BASE: 0540

PHONE_EXT:

MESSAGE: I have recently been to two or 3 of your Circuit City stores
and each of them seem to have a different price match policy.

I was trying to price match something I already bought to something I
saw while at Sams Club. One Circuit City accepted my price match, while
the other 2 rejected it.

Since the price match policy is corporate, could you please let me know
what the official policy is. Maybe you could even forward me a copy of
the policy to take into the stores if this ever happens again.

Thank you.

After I showed that email to the supervisor, all resistance faded. Presumably since he figured this was coming from corporate. I had been acting like the reason that I wanted the PM was because I didn't want to deal with the hassle of the rebates (told them they could keep the printouts -- what the heck, I knew I could get them online), but the supervisor even suggested that I take the forms at send them in. "You're entitled to them," he said.

So I would suggest walking in with the email printed out (name, etc. changed if you like), along with the Sam's Club printout, and trying it out. Remember that you have to have a local Sam's, and they have to have the drive in stock.

$119.99 - 110%PM = $75.82 + 6% tax = $80.37 - $60 Rebates = $20.37

Not bad for 160GB...

Good luck!

Note that the rebates end 2/19. Might be a good idea to go ahead and get the drives now, then try the PM later (after the 19th) since the rebates won't show up on the CSR's screen after that... might make them less reluctant.

Idleuser · Feb 16, 2005

hot!!! I have a sam's club like 8 min away from my CC I will try it later but my CC seems to be sold out of drives sigh*

aphex · Feb 16, 2005

Originally posted by: Raiden256
Okay, I just got back from Circuit City, where I bought two at this price, and some others at FW have also had luck, so I figure this shouldn't be in Brag & Moan. Here's the deal:

Circuit City Drive Link -- WD1600JBRTL -- $119.99

Manufacturer's $30 Rebate

CC $30 Rebate

Both rebates print out at the time of purchase. Normally, this would bring the price down to about $60, but....

Sam's Club has the drive for $79.84

So, I was able to get them to PM the Sam's Club price. With the rebates, that brings it to about $20! Sweet!

Now, a lot of people will have trouble getting the CSR at the register to PM Sam's, especially if they notice the rebates (my CSR had to call the supervisor), but here's an email that a FW member got from Circuit City in response to the specific question:

--
From - Mon Jan 17 04:28:05 2005
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
Return-Path: <customercare@cc.CircuitCity.com>
Received: via tmail-2002(14) (invoked by user mailnull) for jafrey; Mon, 17 Jan 2005 04:27:58 -0500 (EST)
Return-Path: <customercare@cc.CircuitCity.com>
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Date: Mon, 17 Jan 2005 02:51:04 -0500 (EST)
From: Customer Care <customercare@cc.CircuitCity.com>
To: <CircuitCity@exstatic.org>
Subject: Re: Store assistance from CircuitCity@exstatic.org (KMM1796935I9552L0KM)
Mime-Version: 1.0
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Dear Matt Anderson:

Thank you for writing to Circuit City.

I understand that you would like to know if our Price Match Guarantee
apply to prices from Sam's Club.

I apologize for any inconvenience that you may have experienced. As one
of the nation's leading specialty electronics retailers, we attribute
our success to a superior service commitment. Regrettably, like any
enterprise, we fall short of our intentions on occasion, and customer
feedback helps us know of the shortcomings.

Please note that we will meet the lower prices from Sam's Club. Since,
your price match was rejected at two stores, I recommend you speak to
the Store Manager of the concerned stores directly, so that we can offer
you a resolution. Alternatively, reply to this email with details of
the concerned stores, so that we can look in to your issue. If you need
assistance in finding your local Circuit City store, please check our
web site Store Locator. This feature can help you find the locations
and phone numbers of the closest Circuit City stores in your community.

To access our Store Locator:
- Visit http://www.CircuitCity.com/ccd/home.do
- Locate and click on the tab marked ?Store Locator? at the top of the
page
- Type your ?Zip Code? or enter your ?Address?, ?City? and ?State? and
click on the ?Find? button.

I appreciate your taking the time to share your experience with us, as
it remains a Crucial tool for determining how we can improve our
products and services. I hope that you will give Circuit City another
chance to demonstrate the service aims that we have upheld since 1949.

Thanks again for writing to Circuit City. Your continued patronage is
important to our company. We hope to have the occasion to serve your
future consumer electronics, home, office and entertainment needs.

Sincerely,

Hitesh L.
Customer Support Coordinator
Contact ID Number: 925157

Original Message Follows:
------------------------
EMAIL_ADDRESS: CircuitCity@exstatic.org

DATE_SENT: 01/16/2005

TIME_SENT: 05:56:27 PM

SENDER_NAME: Matt Anderson

SELECTED_OPTION: Store assistance

PHONE_AREA_CODE: 812

PHONE_EXCHANGE: 229

PHONE_BASE: 0540

PHONE_EXT:

MESSAGE: I have recently been to two or 3 of your Circuit City stores
and each of them seem to have a different price match policy.

I was trying to price match something I already bought to something I
saw while at Sams Club. One Circuit City accepted my price match, while
the other 2 rejected it.

Since the price match policy is corporate, could you please let me know
what the official policy is. Maybe you could even forward me a copy of
the policy to take into the stores if this ever happens again.

Thank you.

Click to expand...

After I showed that email to the supervisor, all resistance faded. Presumably since he figured this was coming from corporate. I had been acting like the reason that I wanted the PM was because I didn't want to deal with the hassle of the rebates (told them they could keep the printouts -- what the heck, I knew I could get them online), but the supervisor even suggested that I take the forms at send them in. "You're entitled to them," he said.

So I would suggest walking in with the email printed out (name, etc. changed if you like), along with the Sam's Club printout, and trying it out. Remember that you have to have a local Sam's, and they have to have the drive in stock.

$119.99 - 110%PM = $75.82 + 6% tax = $80.37 - $60 Rebates = $20.37

Not bad for 160GB...

Good luck!

Note that the rebates end 2/19. Might be a good idea to go ahead and get the drives now, then try the PM later (after the 19th) since the rebates won't show up on the CSR's screen after that... might make them less reluctant.

Haha, did he realize all his personal info was in the form he posted?

SENDER_NAME: Matt Anderson

SELECTED_OPTION: Store assistance

PHONE_AREA_CODE: 812

PHONE_EXCHANGE: 229

PHONE_BASE: 0540

P0ldy · Feb 16, 2005

It would be helpful if you stated WHERE you bought it. City, state, please? Since this is really YMMV.

Quasmo · Feb 16, 2005

I'm calling this in... I'll tell you how it goes. Closest Circuit City is 58 miles away.

Quasmo · Feb 16, 2005

Apparently they are out of stock. GAY!!!

Raiden256 · Feb 16, 2005

Originally posted by: P0ldy
It would be helpful if you stated WHERE you bought it. City, state, please? Since this is really YMMV.

Got mine in Louisville, KY. Seriously though... if played right, I really feel like you guys can swing this. Just gotta play it cool like you don't want the hassle of the rebates and show 'em the email. If it doesn't work now, try again next week and don't even bring up the rebates. :thumbsup:

The CC here was out this morning, but got another shipment of 7 drives in this afternoon. When I called to check stock this AM, and asked if the guy thought they would be out of the 7 by the time I got off work, he suggested that I could buy the drives today and pick them up Saturday, which is when their next shipment was arriving.

fbrdphreak · Feb 16, 2005

damn this is really tempting, thanks for the heads up

Quasmo · Feb 16, 2005

any other stores with the MIR?

modedepe · Feb 16, 2005

Nice price. I would try it but I have tried this deal in the past and my CC has always been a b!tch about PMing.

Originally posted by: Raiden256
Just gotta play it cool like you don't want the hassle of the rebates and show 'em the email.

Usually you just buy the thing, go outside, and then come back in 5 minutes later WITHOUT the rebates. Then the person at the service desk usually doesn't even know about them.

Elixer · Feb 17, 2005

It really depends on the CSR & manager. I already tried showing her my real e-mail, and she said no.
This was back a few months.
I even told her to call HQ, then 5 mins later she came back and said no.

P0ldy · Feb 17, 2005

Originally posted by: Raiden256

Originally posted by: P0ldy
It would be helpful if you stated WHERE you bought it. City, state, please? Since this is really YMMV.

Click to expand...

Got mine in Louisville, KY. Seriously though... if played right, I really feel like you guys can swing this. Just gotta play it cool like you don't want the hassle of the rebates and show 'em the email. If it doesn't work now, try again next week and don't even bring up the rebates. :thumbsup:

The CC here was out this morning, but got another shipment of 7 drives in this afternoon. When I called to check stock this AM, and asked if the guy thought they would be out of the 7 by the time I got off work, he suggested that I could buy the drives today and pick them up Saturday, which is when their next shipment was arriving.

Playing down the hassle of rebates does sound quite plausible, you're right. I may have to attempt this.

tallman45 · Feb 17, 2005

Tried this at a local CC they asked to see my Sams club card (which i am not a member) and told me that they match the net (after rebate price) without a problem which is $69

So a no go here

Raiden256 · Feb 17, 2005

I really think that the key here is to play it like you don't even want to deal with the rebates. Act ignorant and tell them they can keep the rebate receipts that print out -- you don't even want them etc... Combined with the printed out email with the "Please note that we will meet the lower prices from Sam's Club." highlighted, this approach should have some effect.

Obviously, not every mgr's going to go along, but it's at least partially related to how well you play it....

VirtualLarry · Feb 17, 2005

I was under the impression that CC would invalidate/reduce the amount of any store rebates offered on a product if it was price-matched. ? Still a decent deal at ~$50 for a WD 160GB though, if get the PM + mfg rebate.

theangel24 · Feb 17, 2005

anyone know where i can get the Sam's Club ad to actually show 'em to PM this?

OCNewbie · Feb 17, 2005

Originally posted by: theangel24
anyone know where i can get the Sam's Club ad to actually show 'em to PM this?

I don't believe there's and ad, but you can print out the page from their website showing the price, perhaps that will work as well.

Drive @ Sam's Club

Injury · Feb 17, 2005

I'm surprised they'll price match not because of the rebates, but because SAM'S requires a membership.

gabemcg · Feb 17, 2005

I'm gonna make a go of it this evening, it appears that my CC has them in stock. Just to be clear, I'm under the impression that I should...

1. Bring in the E-Mail
2. Play down the rebates (I don't want the hassle, ect.)

Assuming I can get the PM (I'm pretty confident that I can) Can I still get the rebates?
I'm sure I can get the manufacture's rebate, but can the CC one be found online somewhere if I can't get it in store? (the links in the OP just seem to be gobbly beloved patriot)
Also, what are the chances that I'll be able to get 3 of these..

rebates in 3 different names @ 3 different addresses (my place, my dad's, and my mom's... ) buying 1 on CC and the othe two Cash, three seperate transactions me, my dad, and my brother are going to go to the store together and each buy one.

I hope I get a cool clerk/GM

by the way... what does YMMV mean???

compusion · Feb 17, 2005

FYI

I decided to call CC and try to PM over the phone. The phone rep being very cooperative checked to see if it qualified. Then informed me that CC doesn't PM Sam's Club. But it didn't hurt to try.

Fudge ..

ParatoOptimal · Feb 17, 2005

The two CC's near me don't match Sam's.

Doesn't CC's rebate policy negate rebate submissions when a PM is involved?

gabemcg · Feb 17, 2005

I'm gonna give it a shot right now, wish me luck...

I'll update in about an hour

Penalty · Feb 17, 2005

I should try this. Our Sam's Club is directly underneath the Circuit City

RideFree · Feb 17, 2005

Originally posted by: Idleuser
hot!!! I have a sam's club like >1 min away from my CC

good find Raid.

ILikeStuff · Feb 17, 2005

One thing to remember is from the Western Digital rebate form...

Limit 1 rebate(s) or other promotional offer(s)
per person
per address
per household

LAVA HOT: Western Digital 160GB @ CC for $20.37

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