My 90GX2 inexplicably broke down a few days ago. I have no idea what happened to it, but it refused to display any image at all on Monday morning despite working fine the previous night. My only guess is it may have been a power surge as I've had some trouble with that recently, although the computer and desk light on the same power strip haven't had any problems.
The NEC customer support guy I talked to said I could send it in and get it back repaired in two to three weeks, or get a refurb replacment in two days for a cost of $50 (when I said that I had no such fees on my CRT RMAs a year ago, he said the RMA policies for their consumer monitors are different than for the professional models). I asked for the standard replacement, then changed my mind and decided I didn't want to wait so long, and called them back. The new guy said there was no extra fee for the advanced replacement option and promptly set me up for that. I was wondering if any of you have done RMAs with NEC and could clear this up.
The replacement just came in a hour ago and works fine. This one seems to be even brighter than the old one; I have the brightness set to 5% to bring it down to a comfortable level. It has one dead pixel, although I'll probably just live with it as it doesn't show up that easily with my green on black Windows color scheme.