[Legal] Class Action Lawsuite against ATI
i am thinking of class action lawsuite against ATI, this is what happen
i purchased a video card off shelf from a computer shop, it says 3 years warranty on the BOX, and when i ask ATI for repair, they told me that they change the warranty policy to 1 year, somewhere in 2006 OCT, and my card only covers 1 year, so i contact the dealer, dealer told me, ooops he made a mistake on invoice so he send me another one, dated @ 2006 Sept, right before warranty time reduce, inorder for me to get it repair, and now the tech support guy is threating me with their Legal department, so i told them, we are all human, if ATI as a big coopration can do bait and witch with their customer, why can't a mistake been made on the invoice by the dealer?
what am i suppost to trust? the print on the BOX or i have to go online every freaking time to check and comfirm if the box is telling the truth?
i really want to start a class action lawsuite, for any VIDEO CARD Ower from 2006 to now, those whose video card is broken and was "forced" to purchased a new card b/c the warranty change without notifying the customer, and for those who was going to buy ATI card but was shy away from it due to the warranty changes.
i felt cheated, and i hated even more when they threating customer with their "legal team". if i buy something and is printed on the box, company has to follow it and honor it,
BTW, this is Made BY ATI card
btw, even until this day, the product page is still indicated 3 years warranty
This thread has gone off-topic and in to the twilight zone.
-ViRGE
i am thinking of class action lawsuite against ATI, this is what happen
i purchased a video card off shelf from a computer shop, it says 3 years warranty on the BOX, and when i ask ATI for repair, they told me that they change the warranty policy to 1 year, somewhere in 2006 OCT, and my card only covers 1 year, so i contact the dealer, dealer told me, ooops he made a mistake on invoice so he send me another one, dated @ 2006 Sept, right before warranty time reduce, inorder for me to get it repair, and now the tech support guy is threating me with their Legal department, so i told them, we are all human, if ATI as a big coopration can do bait and witch with their customer, why can't a mistake been made on the invoice by the dealer?
what am i suppost to trust? the print on the BOX or i have to go online every freaking time to check and comfirm if the box is telling the truth?
i really want to start a class action lawsuite, for any VIDEO CARD Ower from 2006 to now, those whose video card is broken and was "forced" to purchased a new card b/c the warranty change without notifying the customer, and for those who was going to buy ATI card but was shy away from it due to the warranty changes.
i felt cheated, and i hated even more when they threating customer with their "legal team". if i buy something and is printed on the box, company has to follow it and honor it,
BTW, this is Made BY ATI card
btw, even until this day, the product page is still indicated 3 years warranty
This thread has gone off-topic and in to the twilight zone.
-ViRGE