[Legal] Class Action Lawsuite against ATI

[allenpan]

[Legal] Class Action Lawsuite against ATI
i am thinking of class action lawsuite against ATI, this is what happen

i purchased a video card off shelf from a computer shop, it says 3 years warranty on the BOX, and when i ask ATI for repair, they told me that they change the warranty policy to 1 year, somewhere in 2006 OCT, and my card only covers 1 year, so i contact the dealer, dealer told me, ooops he made a mistake on invoice so he send me another one, dated @ 2006 Sept, right before warranty time reduce, inorder for me to get it repair, and now the tech support guy is threating me with their Legal department, so i told them, we are all human, if ATI as a big coopration can do bait and witch with their customer, why can't a mistake been made on the invoice by the dealer?

what am i suppost to trust? the print on the BOX or i have to go online every freaking time to check and comfirm if the box is telling the truth?

i really want to start a class action lawsuite, for any VIDEO CARD Ower from 2006 to now, those whose video card is broken and was "forced" to purchased a new card b/c the warranty change without notifying the customer, and for those who was going to buy ATI card but was shy away from it due to the warranty changes.

i felt cheated, and i hated even more when they threating customer with their "legal team". if i buy something and is printed on the box, company has to follow it and honor it,

BTW, this is Made BY ATI card

btw, even until this day, the product page is still indicated 3 years warranty

This thread has gone off-topic and in to the twilight zone.

-ViRGE

 

[Bateluer]

You need to improve your English and grammar skills before attempting any legal action.

Furthermore, if your video card from 2006 died, its time for a new card regardless of the warranty status.

 

[Quiksilver]

1) What kind of card is it? As the warranty varies. (Standard video card is 1 year, Workstation cards are 3 years)
2) Did you register the card with AMD within 30 day's of purchase?
3) The warranty change was made October 25th, 2006.
4) Bateleur is right, any card for 2006 should be replaced by now especially if it died.

You can read all the warranty information here:
http://support.ati.com/ics/sup...er.asp?questionID=1393

To be quite frank, I highly doubt ATI would threaten a customer with a "legal department". So I really don't believe you on that part and even if they did and some how brought this lawsuit against them I would still say you have a snowballs chance in hell of winning the suit.

 

[Pugnate]

BTW....

no...

nothing.

 

[daletkine]

allenpan Sorry about your loss. Bateluer, I seriously doubt that allenpan was writing a legal document here, you need to relax. I'm sure he'd hire a lawyer to go to court. FYI his english is perfectly understandable.
Anyway, I will agree, you won't win a lawsuit based on the info you provided. It's written in every Terms and Conditions document that these claims (3yr warranty) are *subject to change without notice*. They don't have to notify anyone really.
I am an ATI fan (sort of), it is hard for me to imagine that their customer service threatened you. I worked in a call centre and I know how escalations tend to happen. I think possiblyboth of you got hot-headed, or the guy who told you that was planning to quit soon so didn't care for his job. Anyway, depending on the card that you had, it may be time to change your card. If it was X1900 series, then I can see why you're upset, but if it was X1600 or X1300, then it really is time to change. Maybe you should try to talk to ATI support again, explain yourself, ask for a supervisor, or something. If you did have a low-end hardware, though, I wouldn't bother, as you'd still have to ship the card to company, which will cost you and then you'd have to wait like a month and a half for a replacement. I suggest buying a new card. Go with nVidia if you don't like ATI, just keep in mind that they also have problems with G92-based hardware, which may be defective, but they won't admit to it.
gl

 

[badnewcastle]

hmm... I'm an nvidia fan. I say boo to the lawsuit. If someone treats me poorly I just vote with my money and buy from their competitors. I believe ATI makes a quality product and haven't had any service issues (owned 4 cards past 6 years)... Though recently I've been throwing my money "votes" at nvidia because of the warranties available from their vendor partners.

 

[allenpan]

well, is the principle of it, i bought the card and it says 3 years. they should honor 3 years, there is no document in the box saying u must register within 30 days else loss the warranty

 

[allenpan]

one thing i dont understand from the responces i got in this threat is, if the parts works why do i need upgrade? the old card works well and i dont play games why do i need to spend more money to get a new one? where i can still use my old one that "suppose" cover by warranty?

 

[Quiksilver]

Originally posted by: allenpan
well, is the principle of it, i bought the card and it says 3 years. they should honor 3 years, there is no document in the box saying u must register within 30 days else loss the warranty

Somehow I doubt this too. Every company has some sort of document to receive the warranty. It's probably on the box in fine print or in the card's manual.

Originally posted by: allenpan
one thing i dont understand from the responces i got in this threat is, if the parts works why do i need upgrade? the old card works well and i dont play games why do i need to spend more money to get a new one? where i can still use my old one that "suppose" cover by warranty?

If the card works then why are you trying to have it replaced

 

[allenpan]

it is borken they is why i want to RMA it, but i dont want to spend more money to buy a new one

 

[badnewcastle]

What video card is it? Seems like you could replace it and spend less money then even making the phone call to an attorney. If you think ATI screwed you then go nvidia or vice versa.

You could replace a video card that is 2 or more years old for relatively cheep now. Get over it and buy a new one!

 

[dmcowen674]

Originally posted by: allenpan
[Legal] Class Action Lawsuite against ATI
i am thinking of class action lawsuite against ATI, this is what happen

Get a life :roll:

 

[JPB]

Originally posted by: dmcowen674

Originally posted by: allenpan
[Legal] Class Action Lawsuite against ATI
i am thinking of class action lawsuite against ATI, this is what happen

Get a life :roll:

:thumbsup:

 

[apoppin]

Originally posted by: JPB

Originally posted by: dmcowen674

Originally posted by: allenpan
[Legal] Class Action Lawsuite against ATI
i am thinking of class action lawsuite against ATI, this is what happen

Get a life :roll:

:thumbsup:

a CLASS ACTION implies you can get someone to join you and a lawyer who will not laugh in you face UNLESS you have a LOT of money to toss at him
- i doubt you will get anywhere - even if you did

you are wasting your time .. and ours

when i ask ATI for repair, they told me that they change the warranty policy to 1 year, somewhere in 2006 OCT, and my card only covers 1 year, so i contact the dealer, dealer told me, ooops he made a mistake on invoice so he send me another one, dated @ 2006 Sept

it looks like you are trying to defraud ATi by using TWO invoices for the same card
- that means your dealer would have to get involved with ATi; somehow, i have *real* trouble believing your story.

 

[IlllI]

guys you arent really helping. instead of telling him to get over it, you should offer some cheap alternatives

like http://www.newegg.com/Product/...x?Item=N82E16814121259

or http://www.newegg.com/Product/...x?Item=N82E16814500035

which would probably be about the cost for shipping it back to get an rma

or something similar

 

[akugami]

First, it is fraud if you and the vendor change the sales receipt in order to receive the longer warranty. You and the vendor can get sued for that.

Next up, it is crappy that you expected a 3 year warranty and did not get it due to a change in policy. We all commiserate with you. We've all had instances where products fail just outside of the warranty period. It is extremely likely that ATI has all of their bases covered however. Usually there is a disclaimer that the warranty policy is subject to change without notice. There is also usually a notice saying that you have to register within 30 days of buying the product in order to receive said warranty. This is to cover the company's rear end. Also, any policy changes that occurred while the product is on the shelf and before you bought it is sent to you during the registration period. The fact that you did not register or that you bought it after their policy changed is not their fault.

While we commiserate with you on a failed video card, we also feel you are going to lose if you think you can sue ATI and win. Even in small claims court much less a class action suit. Class actions also require multiple signatures or it will likely be thrown out. You will have a lot of problems finding people to sign on to the class action. You will find it even harder for a lawyer to represent you in a class action.

While some of the responses to our original post is harsh, it is reality. Life is harsh. Life is not fair. Get used to it.

 

[shangshang]

You're not going to get much sympathy in here. Many jpeople in here enjoy blowing money on uber hardware just for braggin right it seems. The only advice you'll get around here is "get a new card" or "get a life".

 

[dug777]

Originally posted by: shangshang
You're not going to get much sympathy in here. Many jpeople in here enjoy blowing money on uber hardware just for braggin right it seems. The only advice you'll get around here is "get a new card", "get a life" or "your room is too hot".

Fixed

 

[Kromis]

Originally posted by: Bateluer
You need to improve your English and grammar skills before attempting any legal action.

Furthermore, if your video card from 2006 died, its time for a new card regardless of the warranty status.

LOL!

Pretty harsh

Honestly, I really did laugh out loud.

 

[OCGuy]

Originally posted by: shangshang
You're not going to get much sympathy in here. Many jpeople in here enjoy blowing money on uber hardware just for braggin right it seems. The only advice you'll get around here is "get a new card" or "get a life".

Lies.


Edit: Picking on someone who has esl or even etl and beyond isnt necessary. Even more so when they give us so much more material to work with than spelling and grammar.

 

[nRollo]

Hmmm
Unregistered product, switching receipt dates, 80 year old video card in human years- I don't think this is cause to waste ATi, court, or lawyer time.

 

[AmberClad]

I wouldn't sue a company because a video card from years ago broke and the warranty terms changed since I bought the card. Just not worth the time and effort, especially when you can get something newer and better for not a whole lot of money.

But I can still understand being a bit upset about it, regardless of whether the video card is considered obsolete by some now. I was sad when I accidentally broke my 6800nu a while ago , and that card was from what? 2004? It still worked fine for gaming at lower resolutions, so I was a little annoyed that I had to buy another card to replace a perfectly functional one.

 

[AzN]

If you are serious go contact a lawyer but you are wasting your time for something so small. You are talking to the wrong people. These people have nothing to gain from you so they will make ass cracks or take jabs at you. It's their nature.

 

[nRollo]

Originally posted by: Azn
If you are serious go contact a lawyer but you are wasting your time for something so small. You are talking to the wrong people. These people have nothing to gain from you so they will make ass cracks or take jabs at you. It's their nature.

Talking to a lawyer might well cost more than a 2 year old video card is worth. Even if the initial consultation is free, and the case is contingency, the time it would take to be involved in a lawsuit over a two year old video card isn't worth the value of a two year old video card.

That's not considering the dubious nature of the case even.

Sometimes it's just not worth the trouble.

 

[allenpan]

well, if a mistake was made by dealer, isn't it dealer responsible to correct it? and this dealer is nice enough to correct his mistake, now how can u call him frad?, beside the invoice number is different, he redo the invoice