Well I received the labeler on Wednesday and the Lite-On yesterday. Yesterday I hooked the drive up and found that the drive tray wouldn't open. No matter how many times I pressed the eject button, nothing happened. I decided to use the emergency eject routine (paper clip through hole in the front panel) and the tray released. I gently pulled it out and when I tried to gently push in back in the motor still didn't kick in. I manually pulled it out again, and this time when I tried pushing the tray back into the drive housing I felt the motor kicked in pulling the tray back in. It's been working fine ever since! Not the best way to start out with this drive, but all seems well now.