Logitech diNovo Edge Keyboard

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OCedHrt

Senior member
Oct 4, 2002
613
0
0
Originally posted by: kki000
BH Photo
155+11ship-75 ~ 90 after rebate

I estimated the shipping, it looks like its running around 10 bucks.

That's pretty good.. now I just have to get this returned without eating the shipping charge.

Buy.com sent me the useless generic response:

We thank you for writing to us for assistance with the return of item #203329570. We will gladly assist you in determining if an RMA can be issued for a return. To ensure that we are able to honor your RMA request we need to know the following:

- Has the item been opened?
- Is the item defective? If so, please explain the nature of defect.
- Is the original packaging intact?
- Is the UPC barcode intact? If not then please provide us the reason regarding the same.
- Would you like to receive a replacement or credit?

Seems like phone calls will be required.
 

spurious

Junior Member
Feb 21, 2008
3
0
0
I bit on this. Unfortunately, I also got a used model. In my case it seemed to be a display. It had the same stickers on the box and also had a large scratch on the surface. I didn't even hook it up. It's already RMA'd and sent back since buy.com also gave me the standard generic responses. We'll see what they say when they receive it.

Definitely, I will not deal with buy.com again.
 

OCedHrt

Senior member
Oct 4, 2002
613
0
0
Originally posted by: spurious
I bit on this. Unfortunately, I also got a used model. In my case it seemed to be a display. It had the same stickers on the box and also had a large scratch on the surface. I didn't even hook it up. It's already RMA'd and sent back since buy.com also gave me the standard generic responses. We'll see what they say when they receive it.

Definitely, I will not deal with buy.com again.

Let us know if they credit back your shipping costs.
 

spurious

Junior Member
Feb 21, 2008
3
0
0
Originally posted by: Schfifty Five
Originally posted by: spurious
Took a while but they gave me the full refund.

What about the shipping charges to return the def. item?

Yes they refunded the full amount including shipping to me and they provided the UPS labe for the return.
 
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