look at what logitech did!!

[Aharami]

had this keyboard mouse combo

well mouse broke...called logitech tech support. they said they will send me a replacement. replacement didnt arrive after waiting a month. called them up, they apologized and said they will ship it out next day

just got this in the mail....free!

i love logitech!!!

 

[Kelvrick]

Sweet deal.

I still hate F-lock on all these new keyboard though. THey make me angryyy!!

 

[Aharami]

f lock?

btw. im lovin this keyboard....typing is sooo much better!!!

and the mouse is godlike!!!

 

[iwearnosox]

Logitech sent me this.

I think they like you better.

 

[Daishiki]

kudos

 

[Aharami]

Originally posted by: Sifl
Logitech sent me this.

I think they like you better.

if i were a mod, id ban u!!! :|

but i got a free MX duo!

 

[Thoreau]

Originally posted by: Sifl
Logitech sent me this.

I think they like you better.

Die. That is all.

 

[PoPPeR]

Originally posted by: Thoreau

Originally posted by: Sifl
Logitech sent me this.

I think they like you better.

Die. That is all.

 

[Sluggo]

Originally posted by: Sifl
Logitech sent me this.

I think they like you better.

At least she is drinking diet coke......trying to lose a few pounds

 

[flxnimprtmscl]

Nice. MX Duo > *

 

[Aharami]

Originally posted by: flxnimprtmscl
Nice. MX Duo > *

yep. this is definately the best mouse ive ever felt!!!

 

[kami]

Cool. MS has done that for me many a time. It's not as easy as it originally was to get a replacement:

Me: My mouse is broken
Microsoft: What's your address?

2 days later new mouse.

Now you gotta call 2 or 3 different departments and give more info to get it.

 

[Zugzwang152]

Originally posted by: kami
Cool. MS has done that for me many a time. It's not as easy as it originally was to get a replacement:

Me: My mouse is broken
Microsoft: What's your address?

2 days later new mouse.

Now you gotta call 2 or 3 different departments and give more info to get it.

yeah i got a keyboard replaced like that.

 

[Electrode]

Originally posted by: Sifl
Logitech sent me this.

I think they like you better.

Have some of this.

 

[Aharami]

well logitech did have me give my part number and serial number for mouse, keyboard, and receiver.

so i guess it wasnt just call them up and they send me new mouse.

anyways...their customer support is top notch!. never getting anything besides logitech from now on (when it comes to stuff like keyboards, gamepads,etc)

 

[Sluggo]

You call waiting a month and having to call again top notch customer service?

 

[silverpig]

I have the MX duo as well... I love it

 

[Aharami]

Originally posted by: Sluggo
You call waiting a month and having to call again top notch customer service?

no i call sending me a mx duo worth around 60-80 bucks in place of a keyboard/mouse combo thats 3 years old and worth nothing just to show that they are sorry, top notch customer service. im not gonna hold one mistake against them when they have more than made up for it
besides....my mouse that broke was over 2 years old...so logitech could easily have told me that since its no longer under warranty, they cant help me. but they didnt. thats what u call good customer service

 

[EvanGeliSt]

Originally posted by: Thoreau

Originally posted by: Sifl Logitech sent me this. I think they like you better.

Die. That is all.

2nd that

 

[yhelothar]

Originally posted by: kami
Cool. MS has done that for me many a time. It's not as easy as it originally was to get a replacement:

Me: My mouse is broken
Microsoft: What's your address?

2 days later new mouse.

Now you gotta call 2 or 3 different departments and give more info to get it.

WTF it wasn't that easy for me. I tried to replace the FF racing wheel. First of all, I can't find a number for it, I was all over MS website, they only have one where you have to pay for support. So I find this online support submission with the passport. The site says they don't offer support for US, so I chose taiwan, and it worked. This guy from taiwan gives me support, but he insists for me to send my wheel for them to test before they would do anything, which I'm not spending several hundred dollars to ship my wheel to taiwan.
What number did you call?

 

[flexy]

Originally posted by: Sifl
Logitech sent me this.

I think they like you better.

LOL

 

[Staples]

I want that keyboard but it is $40. This one will probably never break so I will never have an excuse to buy it.

 

[sparkyclarky]

Originally posted by: PoPPeR

Originally posted by: Thoreau

Originally posted by: Sifl
Logitech sent me this.

I think they like you better.

Die. That is all.

 

[GonzoCircus]

Originally posted by: Sifl
Logitech sent me this.

I think they like you better.

must have cost a fortune in shipping.

 

[nageov3t]

I <3 Logitech.