Just an FYI for PagePlus's $12/month plan:
There is no fee to port over from Verizon to Page Plus. There is no activation fee. There are no additional fees on top of your $12.00 UNLESS you live in Maine, where we are located, then we have to bill you a 98 cent E911 fee inside Maine.
Your phone will still be E911 capable, and a 911 operator can still triangulate your location, so long as you have E911 services turned on, on your hand set. Neither Page Plus nor Kitty Wireless have the capability to transmit a physical address location via 911.
Edit 11/23: Today was the last day of my billing cycle with Verizon so I ported my number over to PagePlus. It worked flawlessly and I can still use my Verizon phone. Thanks to Notposting for the link to Kitty Wireless. I got the first month of the $12. 250 min/month plan free.
Here's a few tips from Kitty Wireless if you are thinking about switching to PagePlus:
DO NOT CANCEL YOUR SERVICE WITH YOUR OLD PROVIDER! Our porting process cancels your service for you automatically. Your line must be ACTIVE with your old provider to be portable.
Please see this page for a GENERAL OVERVIEW:
http://www.kittywireless.com/pageplus/howdoibegin.html
MUST KNOW #1: You MUST have a genuine Page Plus device, or an Allowed Verizon CDMA device, before beginning the port process.
MUST KNOW #2: You can safely port ONE line, or a few lines, off a family plan without impacting the other lines on the account. Just submit one port request for each number that you wish to port over, and we'll do them one by one.
MUST KNOW #3: AFTER your port is done, if you are porting ALL lines off your old carrier, it SHOULD close/cancel your account with them, HOWEVER, we DO recommend that you CONTACT your old carrier to be sure they have stopped billing for those lines you ported over
MUST KNOW #4: The number you are porting into Page Plus must currently be active with your old provider. It cannot be cancelled or inactive in anyway. Also, You, as the customer, are absolutely, 100% responsible for any early termination fee that your old provider may charge to you for porting your number out of their service, or ending your contract with them early.
MUST KNOW #5: We cannot provide technical support for any devices that we did not sell to you. Meaning, if you have us port your number onto a device, and that device does not work, your options will be limited to either porting your number back to your old provider, or doing an ESN Change to move your newly ported-in number onto a different device. If the device you port your number onto does not work, we will gladly move your number to another device within one week, for free, up to two times.
MUST KNOW #6: When your number is ported into Page Plus, your old plan on your provider will be canceled and disconnected. You will receive a $2.00 credit on your number, on Page Plus, which will give you up to 15 minutes of domestic calling minutes to "test your phone out." From here, you will need to purchase a plan or minutes to continue to use your phone on Page Plus.
MUST KNOW #7: When porting a number into Page Plus, the information on the port form must match what the old carrier has on file. So if the number is currently in another person's name, with the old carrier, you must provide 100% of their information on our port request form. Once the port is complete, and the number is here, you can then proceed with ordering PINS in your name.
1. You should always wait until the end of your contract date to avoid an Early Termination Fee, or, if you intend on paying the ETF, you can port out anytime!
ALSO, you should ask your old provider what your BILLING CYCLE DATE is - ask them this question "What is the first day of my next billing cycle?" If they tell you the first day of your next cycle is, for example, July 17th, 2011, then you definitely want to do your port by the end of the day on the 15th to be safe, to give yourself a full one day window. The reason for this is that if you wait until your new cycle starts, and then do your port request, most providers will bill you for the entire upcoming month - and you definitely don't want that!
With Verizon you pay ahead. That means I am paid up to the 23rd so I owe nothing.
2. If you are purchasing a phone from eBay or Craigslist, or another unknown source, we recommend that you do an ESN CHECK on our website on the device you wish to port ONTO to make sure it's valid for use on PagePlus before doing the port. ESN Checks can be done on our website for FREE at
http://www.kittywireless.com/pageplus/validateesn.html - We also sell Page Plus APPROVED phones on our website, here:
http://www.kittywireless.com/pageplus/pageplusphones.html
You cannot start a port request until you have a device in your hands to port the number onto.
If you are porting in from Verizon, it is quite possible that you may be able to use your same Verizon devices. They must be 3G devices (not 4G devices that take SIM cards), they must have a clear/clean ESN (meaning they are not blacklisted or blocked for non-payment), but the majority of people who port in from Verizon ARE able to keep their same devices. Please read below to see more important information about programs such as BACKUP ASSISTANT that need to be removed/unsubscribed to prior to porting over.
3. Do not purchase minutes or a plan until your port is done! This gives you the chance to PROGRAM and place an outgoing test call on your line to make sure it is working before purchasing a plan or minutes. We always advise this since Plans & PINS are non-refundable once purchased, so it's smart to make sure your port went through fine and your phone works fine before purchasing a plan or minutes.
We give each ported in number (as long as that number has never been on Page Plus before) $2.00 in free cash on your account so you can test each line to make sure it works.
You can start a port by ordering your port here:
http://www.kittywireless.com/pageplus/portprocess.html -- we used to charge a $24.99 fee for this service, but we now do it for free, to help you make a smooth transition into Page Plus!
4. It is very important that you provide the accurate ACCOUNT NUMBER and PASSCODE on the port request form. If you are not 100% sure of your ACCOUNT NUMBER and PASSCODE, please contact your old carrier to get those two pieces of information before completing the form. If they tell you that there is on passcode, it's ok to write "none" in that field. But you should always check!
5. Also, if you are porting out lines from a FAMILY PLAN, it is very important that you save your PRIMARY LINE for porting LAST. This means you should call your old provider, find out which number is your PRIMARY LINE and you should port that number last. On our port form there is a COMMENTS BOX. Please write any comments you think we should know in this box - including telling us if that line is a primary line or not.
SPECIAL NOTE FOR VERIZON WIRELESS CUSTOMERS PORTING OVER TO PAGE PLUS:
Before you port over to Page Plus, be sure to unsubscribe/cancel your subscriptions to all of your VERIZON APPLICATIONS that are on your phone. The most common one that people forget to unsubscribe to is BACKUP ASSISTANT. This application does NOT work on Page Plus, and if you do not unsubscribe from it, it will cause your phone to give you "GET IT NOW ERROR MESSAGES" quite frequently and it will become annoying once you are on the Page Plus network. Please, please, please, for your own sanity, unsubscribe from all Applications on your device before porting over to Page Plus!
Once your port is submitted, we will send you the following emails:
A) We will send you an email telling you that we have submitted your port.
Once you get the email from us saying that your port has been submitted, wait about 1 hour and then give your old provider a call and ask them to release the number. You do not HAVE to call them, we contact them anyway, however, doing so will speed up your port process. This is especially true with Tracfone, Net10, and StraightTalk accounts.
Here is a brief overview of how long ports from certain carriers generally take:
Ports from Verizon Wireless, AT&T and T-Mobile generally take less than 3 hours. Mine took about 1 hour.
Ports from Sprint, Nextel or US Cellular generally take less than 6 hours.
Ports from Cricket, Liberty Wireless, MetroPCS, Boost or another carrier, generally take AT LEAST 24 hours.
LANDLINE PORTS can take anywhere from 7-30 business days. There is no way for us to speed up the processing of landline ports.
B) If nothing else is needed during the process, our next email will be to tell you that your port is done. This email will contain instructions on how to program your phone and place your first test call.
C) After this is done, you are then ready to purchase a plan or minutes for your phone! Our email that you receive in the previous step will give you a link where you can purchase a plan or minutes from for your phone!