Looks like Gateway needs to get their act together!

[Rick67]

First I get this from them:

Dear Richard

Thank you for placing your recent order with the Gateway Accessory
Store. We regret that our supply of the XTASY GEFORCE4 TI4400 has been
depleted, and we are unable to replenish our stock at this time.
Consequently, this item has been removed from our inventory list and cancelled
from your order #xxxxxxxxx. This item is no longer available from the
manufacturer and will not be listed on our site in the future.

We apologize for any inconvenience this may have caused and look
forward to serving you again. Our site has a full compliment of products.
Return to our site at http://www.necxdirect.com/?nonce=guest_gate to
find a suitable substitute.

Sincerely,
Client Relations
Gateway Accessory Store


And now today I get this:

Dear Valued Customer,

We recently cancelled your order in error and a sent a system-generated
email, indicating that a Visiontek product had been discontinued. The
product you ordered with us is available from the manufacturer.

We would appreciate the opportunity to demonstrate our commitment to
total customer satisfaction, and reinstate your order at the originally
agreed upon purchase price. Your product will be reinstated to
backorder status and will be fulfilled when inventory becomes
available.

To complete the reinstatement process, it is necessary that you reply
to
this email, providing us with your permission to reinstate your
backorder. We will keep you informed of order status updates via
email.

We sincerely apologize for the inconvenience and appreciate your
continued support.

Kind Regards,

Donna
Sales Support Specialist II
Gateway Accessory Store

 

[alen1234]

It's probably a management decision. It's an attempt to get back as many orders as possible and keep them waiting while the replenish their stock. It's not like they have any cards in stock. Some manager probably had an idea so people wouldn't take their money elsewhere.