luke warm: $140 worth of free games + $10 coupon

FPSguy

Golden Member
Oct 26, 2001
1,274
0
0
Here is a list of the games:

<FONT face=Verdana>Kayak Extreme
Whitewater kayaking action, without the cold or risk of injury!

Puzzle Station
If you like Tetris-style games, you'll love Puzzle Station.

Super Bubble Pop
Puzzle game with super 3D graphics & your own MP3 music.

Art is Dead
High art, tongue-in-cheek humor, and great gameplay!

Jetboats SuperChamp 2
Pilot jetboats to the finish line in this ultimate water racing game!

Space Haste
Race hovercraft through futuristic 3D environments.

Tex Atomic Big Bot Battles
Build your own giant robot - choose your chassis, skin, and power plant and let the fighting commence. </FONT>
 

JoeKew1

Member
Sep 22, 2000
68
0
0
hahahaha... I got a letter (snail mail) from AT&T last night with this link. This is what they are offering in place of my 2 free hours up dial-up access I get every month along with my cable modem. (I actually did use it too when I was out of town!) Along with other "changes" coming in the near future... I doubt they are going to lower my monthly bill either, even though they are now providing less services.
This sucks ass.. AT&T is soooo horrible at everything... crappy support, their support people are the dumbest of all time! Back in November they had a solid 3 day outage. 3 days of nothing! zip! yet no credit on your monthly bill was given... They just "upgraded" billing and now it is the worst ever... they've f*cked up my bill for the past 3 months now. They filter serveral ports on your internet connection (80 being a key one).
If anyone has a choice between AT&T or DSL for broadband, do yourself a favor and GET DSL!!! AT&T SUCKS ASS!
 

TheDingo

Senior member
Sep 10, 2001
552
0
0


<< If anyone has a choice between AT&T or DSL for broadband, do yourself a favor and GET DSL!!! AT&T SUCKS ASS! >>



Yeah, that letter is like a slap in the face. "You went two weeks without internet and our tech and customer support were worthless and rude to you. In return, we are letting you download a couple crappy games you can get for free anywhere. Aren't we awesome!"
 

nekote

Senior member
May 22, 2001
693
0
0


<< AT&T is soooo horrible at everything... crappy support, their support people are the dumbest of all time! Back in November they had a solid 3 day outage. 3 days of nothing! zip! yet no credit on your monthly bill was given...

If anyone has a choice between AT&T or DSL for broadband, do yourself a favor and GET DSL!!! AT&T SUCKS ASS!
>>

JoeKew1: Agree about monthly fee not going down, even though less service /features. Monopolies suck, naturally!

But, while I have run into some dunderhead support people, I also got such a super star that I actually emailed a kudos note to her boss.

As to the outage during the Columbus 4 day holiday, the cheap bastards don't have to give a credit, *unless* you ask:

<< Thank you for contacting AT&T Broadband. I apologize for any inconvenience that you have experienced with your connection.

A credit of $2.31 has been applied to your account for the time that your service was unavailable, as per section 7.2 of the AT&T Broadband Service Subscriber Agreement which states:

Except as otherwise legally required, you are entitled to a prorated credit upon request only in the event of complete failure of the AT&T Broadband Service due to a technical malfunction for twenty-four (24) consecutive hours or more. To qualify for an adjustment, you must request a credit from AT&T within thirty (30) days of the failure. Credits shall be applied against future fees payable by you for the AT&T Broadband high-speed cable Internet service.

Please allow up to two billing statements for the adjustment to be reflected on your account.
>>

Your 30 day window to "request a credit" is long gone. ;(

Lastly, while this monopoly situation is very, very bad, I think people would have to be nuts to buy 768/128 or so DSL for $49/month if they have ATT Broadband 1500/300 available for $46/month ($36 if you buy your own ~$100 cable modem).

Other than the seemingly inevitable minor outages / snafus and the monopoly situation, I don't think there's anything better than cable modem, regardless if the name on the front door is Continental Cable; MediaOne; ATT Broadband; or Comcast. [Other than OOL at 10M/1M for $34/month ! ;( ]
 

JoeKew1

Member
Sep 22, 2000
68
0
0
Never ever ever ever have I gotton someone even half way intelligable on the phone from AT&T tech support... always just some idiot drone that repeats, unplug your modem, reboot your system, blah blah blah...

Even when they were having the same problem for months! I would tell them exactly what was wrong, like the 5th hop (router) in every traceroute is really really slow for 4 months straight...

And when that 3 day outage started late one night, I called up and asked what was going on after it was down for a couple hours, and they told me everything was working normally, and that they had changed some magical "setting" that would take 2 hours to go into effect. This was such bullsh*t too, they wouldn't tell me what they did, only that they changed some "setting" They just treat you like you are the dumbest person alive, never mind the fact that I run a corperate network or anything, and might want to know what magical "setting" was changed. They will make up anything just to get you off the phone. So of course I called 2 hours later when it was still not working, and they didn't know what to do, but of course, everything was still "working" for them! The next moring I called again, everything still "working" wasn't till that afternoon that they even acknowleged something was wrong... and when it was fixed, I called back, but no-one knew what was actually wrong, all they could say was that it was now fixed...

And only a $2.31 credit? are they kidding? That doesn't even come close to cover the loss of productivity, etc.... Not to mention the frustration of having to call their idiot tech support to find out what was going on, and when it would be fixed.

Also my biggest problem with them is the port filtering they do. You can't connect to a system on their network on ports: 80, 137, 138, 139, 1025, or 5000 - 80 was only added after the code red "virus scare". Sucks for the smart people that didn't run IIS, because now they can't serve to port 80 now. Although AT&T claims they will lift the port 80 blocking, but nothing has been done yet...

I would gladly pay a DSL company (or another cable company) $100 a month for a decent connection, and intelligent support people that would admit when they were having problems, rather than brush you off the phone. To bad I live to far from a C/O for DSL though...
 

ZenMasta

Member
Apr 6, 2001
52
0
0
not to crap a thread, but have to agree with most everyone else... ATT sux azz.... a $10 coupon...and lame ass games?

hahaha...whatever.... never has a company reduced service so drastically, suffered a multitude of total outages, and taunted such sorry tech support as greatness...... and then had the gall to tell you how great they are and how lucky you are to be their customer...

<sigh>

i want my @home phat pipe back....
 

cbrsurfr

Golden Member
Jul 15, 2000
1,686
1
81
I got one of these letters snail mail too. I just threw it out because I figured it was crappy and I cancelled AT&T last week. I got Earthlink DSL. DSL is slower but A connection is better than NO connection. I was down for over 2 weeks with the @home fiasco. I requested a credit and never got it. They have screwed me over like that several times. They say you will get a credit but you never do. I never had good luck with the techs either. Missed service calls, late service calls, downed service, hour+ waits on the phone, 2-3 weeks to get someone to come to your house, lies, misinformation, etc... It just built up over the last 3 years and I finally said f*ck it and dumped them.
 
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