- Feb 9, 2005
- 10
- 0
- 0
I was getting some ACPI errors after installing XP and after trying all the fixes found on the net, my last choice was a BIOS upgrade. I went to the following page http://www.esupport.com/ and followed all the instructions. Spoke to a salesman and explained the error messages I was getting and he said that a BIOS upgrade was available and that it would fix all my problems. $69.95 and an hour and half later they emailed me the update and I followed the instructions to the letter. The old BIOS was backed up sucessfully and the program indicated that the new BIOS had flashed sucessfully. Went to restart my PC, got four beeps and it powered down. Tried again with the same result. Called their non-toll free tech support (on hold for 45 minutes) and was told they would send out a new chip ASAP. They didn't even try and troubleshoot and when I asked the tech agent what went wrong he just grunted "I don't know". Now today I'm reading these horror stories on the web about people who had similar experiences. Anybody else have the same problem with this company? Is my motherboard/processor/computer wasted? I'm really bent about this.