Originally posted by: Crazyfool
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Originally posted by: gunblade<BR><blockquote>Quote
Originally posted by: xerocool<BR>do they do this with their keyboards as well?
<BR><BR>Yeah my question exactly. I have internet keyboard broken 2 week ago. I would like to see what they will do for it.[/quote]<BR><BR>Call them and I bet they send you a new one! <BR><BR>Despite all the negative stuff guys like to say about Microsoft, their customer support for hardware products is awesome. I got one of their original Explorer mice as a gift for Christmas a few years ago and I have had issues with it breaking and they have replaced it with a new mouse every time for free with no effort besides the phonecall on my part. The latest Explorer 3.0 they sent me has worked like a charm for several months and should it break you know I will be calling Microsoft again. <BR><BR>[/quote]
Hey, i had the original intellimouse explorer, paid like 80 bucks for it back in the day....
Anyways, im havin some trouble locating the original intellimouse explorer on their warranty site:
My pid is: 51381-577-1167085-00000
Id like to get it replaced but not sure if im doing the steps correctly..
Thanks