Microsoft Policy on Game Backups? (Good news added)

[marcoco]

Does anyone know Microsoft's policy on making a back-up of your games? I read somewhere that some companies do not want you to back up your game and are supposedly willing to replace any non-working original copy.

My Age of Empires 2 got attacked by hungry relatives a week after I bought it. I figure Microsoft of all people can afford to give me a new working copy. But will they? (good luck finding anything on

Or should I just find a DAO burner?

 

[Shooters]

My Age of Empires 2 got attacked by hungry relatives

?????

If the CD doesn't read anymore, then it's not going to burn. Most companies don't have any problem with you making a backup of YOUR game and holding on to both copies. What they don't like is when your friend makes a "backup" and then gives it to you. Every company I know of will replace a defective product, but I don't think they'll replace something that was damaged by your hungry relatives (?????).

By the way, what's a DAO burner?

 

[fastman]

Here's one of the intro screens at GameCopyWorld. Take it for what it's worth?




<< GameCopyWorld ONLY supplies Information and Tools necessary to make a PERSONAL BACKUP of legally owned Game CD's. GameCopyWorld cannot be held responsible if any of the information and/or files contained on this site is used in the pursuit of illegal activities such as copyright infringement or piracy.
Keep the following in mind when making a backup of an Original Game CD:
You are LEGALLY ALLOWED to make a personal backup of an Original Game CD as long as you are the owner of the Original Game CD.
You are NOT ALLOWED to sell, rent or give away any backups of copyrighted Games CD's, as this is not allowed by Copyright Laws.
You MUST DESTROY any backups when you don't legally own the Original Game CD anymore (e.g. selling or giving it away)
Before making a backup, check in the supplied manual or on the back of the CD, if there are special conditions for making a personal backup.

You are ONLY allowed to ENTER GameCopyWorld if you need information to make a backup of an Original Game CD of which you are the legal owner. By Clicking the ENTER button you agree with the above Notice! >>



Good Luck.

 

[Raincity]

MS support will send you a new disc if you registered the game.

Rain

 

[marcoco]

I'll see if I can get a hold of MS Support (..like that's ever going to happen...)
Do you have any idea how one who is not a corporation goes about doing this?

RAW DAO is a &quot;Disk At Once&quot; mode that the better burners can handle. It successfully copies copy-protected disks.

 

[marcoco]

Ok, I found the answer to my question, I thought others might be interrested...

Here's Microsoft's Policy

It states that you can make a backup of a CD for archival purposes only. If your original CD is damaged, you can request a replacement CD.

I just got off the phone with them (800) 360-7561. They are sending me a new AOE2 CD free of charge. (note: use this number, it will save you a few phone forwardings)

 

[MrBond]

Wow, thats a great deal. I wish capcom was as cool with their DC games. I scratched my Resident Evil:CV disk being an oaf, and they want $20 + my old disk (which is understandable) before they mail it out.

 

[Santhrax]

No matter what the company's policy is, you're allowed to make one back up copy of any program that you buy.

 

[Maverick]

<< My Age of Empires 2 got attacked by hungry relatives a week after I bought it. >>



Man I hate when my relatives come outta nowhere and start eating my games.