It was advertised on their own website as being in stock and for a certain price. Yes, we knew it was a very great possibility that it was a mistake. That said, you handle your business. I don't mind that it was cancelled, but I do mind not getting any notification. I also mind, finding out when I go to check tracking info. I do mind when the customer service rep is rude to me and insinuates that I was wrong. I believe that either you stand by your price or you offer a compromise. They could have offered something as small as free shipping on my next order or something and an apology. Instead, I got attitude and blame. He said they never even had it in stock and that they didn't add it to their website. That is what is wrong with our country...no one wants to take responsibility. Just say, we made a mistake, we are sorry...what can we do to make it up to you. We appreciate your patronage. Had they said something like that, I would have been cool without any compromise. They proved to me why they have a low rating. I could care less about the card. I didn't think I would actually get it, but I do expect customer service. Now I, have to do all of the work and find out if I was charged, and or credited and if not I need to fight it. Like I said, it is all in how you handle a situation. In my line of work, the customer is always right, even if we have to eat it.