Sideswiped
Member
- Sep 22, 2003
- 77
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oh hey guess what??? after sending me an email stating they never charged my card I looked at my account. They did chage it! GRRRRR
Originally posted by: reDont
If they were quick enough to cancel orders and not cancel the charge on customer's CC, they're no good in my book.
If they charged your CC... bash time baby!!!
Digitally Unique
Originally posted by: Revolutionary
Seriously, all panty-wastes who are destroying the reputation of a decent seller: you should be castrated. Your credit card was probably authorized, yes, but authorizations EXPIRE if no charge is actually made. And if a charge WAS made, they have, BY LAW, 30 days to refund your money. And your credit card company with AUTOMATICALLY remove any interest charges incurred as a result of a refunded charge. So you loose nothing.
"Oh, but, they shouldn't charge my card until its shipped!" Um, who says? You? OH! Why didn't you say so! You should inform the legislature in your state, as well as your congressman, of your heartfelt conviction concerning the business practices of others. Maybe they'll see things your way. As for now, they don't.
Meanwhile, some poor hard-working dinkus in Silicon Valley gets his a$$ handed to him by his boss for creating the PR nightmare of the year by accidentally linking two objects in their database that shouldn't have been linked. Ever do that yourself? Have ANY idea what I'm talking about? Trust me, its easy to do.
Likewise, the seller, which has worked hard in a field of fulltime losers and one-failure-does-you-in challenges, but hey, has a good reputation among satisfied customers, gets sent back to the stone age in terms of that reputation, and possibly in terms of it profitability.
"Wa, wa, I didn't get my (for all intents and purposes stolen) card! You should honor the price!"
Next time you file a report with a typo at work, I hope your boss craps in your desk and forbids you from being promoted for 3 years.
Grow up.
Originally posted by: Johnbear007
Originally posted by: Revolutionary
Seriously, all panty-wastes who are destroying the reputation of a decent seller: you should be castrated. Your credit card was probably authorized, yes, but authorizations EXPIRE if no charge is actually made. And if a charge WAS made, they have, BY LAW, 30 days to refund your money. And your credit card company with AUTOMATICALLY remove any interest charges incurred as a result of a refunded charge. So you loose nothing.
"Oh, but, they shouldn't charge my card until its shipped!" Um, who says? You? OH! Why didn't you say so! You should inform the legislature in your state, as well as your congressman, of your heartfelt conviction concerning the business practices of others. Maybe they'll see things your way. As for now, they don't.
Meanwhile, some poor hard-working dinkus in Silicon Valley gets his a$$ handed to him by his boss for creating the PR nightmare of the year by accidentally linking two objects in their database that shouldn't have been linked. Ever do that yourself? Have ANY idea what I'm talking about? Trust me, its easy to do.
Likewise, the seller, which has worked hard in a field of fulltime losers and one-failure-does-you-in challenges, but hey, has a good reputation among satisfied customers, gets sent back to the stone age in terms of that reputation, and possibly in terms of it profitability.
"Wa, wa, I didn't get my (for all intents and purposes stolen) card! You should honor the price!"
Next time you file a report with a typo at work, I hope your boss craps in your desk and forbids you from being promoted for 3 years.
Grow up.
they shouldnt charge before they ship because it is THEIR policy. Other than that, I agree with you. I think that giving this place negative evals over a pricemistake is just petty.
Originally posted by: deepinya
Originally posted by: reDont
If they were quick enough to cancel orders and not cancel the charge on customer's CC, they're no good in my book.
If they charged your CC... bash time baby!!!
Digitally Unique
What a brilliant post from an obvious fcuktard. Bash a company cause they dont honor a price mistake.....people like you dont deserve any hot deals.
Im sure you all will get your money back.
Originally posted by: Johnbear007
They really should cancel the charge just as quickly as they put it on their, although I dont believe this deserves any bashing. Just write to them and complain.
When do you charge my credit card?
Your credit card is charged when you pre-order a "back-ordered" item. There is an automatic authorization that is done when you place your order. If your order becomes cancelled or held, the approval drop off within 3 to 5 business days. Sorry, but we cannot speed up that process.
Originally posted by: iwearnosox
You're in a chinese supermarket?Originally posted by: DogFromDuckhunt
The picture is of a 9500Pro, and the price reflects that of a 9500Pro. If it looks like a duck and walks like a duck...
Originally posted by: Nebor
You guys are gonna get scrabbled sideways on this deal.
Originally posted by: psihog
hehe, you guys are like a pack of wolves.
I just have to break my lurker habits and post something. This company has ok rating until you guys came along.
Read below...
http://www.resellerratings.com/price_error.pl
I only buy price mistakes from Amazon now. they usually give out something in the end...
I wonder if any scammers can take advantage of you guys. Nice way to collect credit card numbers in short period of time?
MODs should remove this type of posts, it's clearly not a hot deal, why let it go unlocked?
Originally posted by: gekko2
Hello from Digitally Unique. Yes, we did indeed have a pricing error on our website for approximately 8 hours. We received over 350 orders for this product from about 12:00 am on the 23rd of Septemtember until 8:00 am the same day. I can assure you that no one had their credit card charged. What people saw was an authorization only which tells us that the card is valid. We must submit both the sale and the batch in order for the charge to go through. This was not done on a single order for this product.
As a representative of the company, I would like to state that this was a simple pricing error. This SKU has a part number that happens to match the part number from another manufacturer. We attempt to do both a part number and UPC lookup to validate but this can fail due to feeds we receive from the manufacturer. In this case, we are having problems with UPC codes matching up to similar products. Because of this, it throws off the price and availability flags in our database. Many of you are technically savvy and know how simple a mistake like this can happen.
We maintain a database of over 25,000 individual SKUs. We strive for 100% accuracy but this cannot always occur. In general, things are very accurate. We update prices and availability twice per day in order to keep up with all of the constant changes. We encounter this problem on isolated SKUs very infrequently. Mistakes happen occasionally and we do our best to honor our mistakes but this one was impossible for us to try to honor.
Many have posted that this is a bait and switch tactic. Let me say that that is simply not the case. We never tried to sell anyone another card. We never charged any credit card nor made it difficult to cancel the order. We get nothing but bad PR when we have pricing errors and I promise you that no merchant gains anything whatsoever in this situation. We were absolutely destroyed on Reseller Ratings.
In the end, yes, we made a mistake and we are sorry for that. We feel that posting these pricing errors causes more problems and ill will than just letting a merchant know about an obvious error. It was a most frustrating experience for both us and people who were trying to purchase this item. I also want to apologize if we seemed terse or even rude on the phone yesterday. We were flooded with calls about this and there were many people trying to get the card for that price even though it wasn't even being displayed anymore.
We are offering anyone who tried to order this product free shipping on future orders. Use the coupon code "repeat" and you will receive free UPS Ground shipping for all products under 20lbs. This offer has no set time limit so use it as often as you like.