SiskoDS9 whats wrong with Xtreme Gear I just orderd an ati 9500 from them. they shipped 2 days late but other then that they have good price.
Originally posted by: estew33
I received a email saying the price was a mistake. Thats no big gig making a mistake, who hasn't. My beef is with the tone of the e-mail. like those of us who ordered were thief's, that's the impression I received from the e-mail.
I don't appreciate that at all. As far as we know the Deal could have been legit, you never know do you!!!!!
Now I have a question who is trying to rip whom off, the dealer or the buyer ?.
Look at the reg price their charging for the card. I think it's around 350 dollars, thats quite a bit for a generation old card esp when you can get a 9800 pro for about 50.00 dollars more at the regular price.
Also I read where one buyer was offered a card at the dealers price, the card was 3 or so generations old. I call that a insult. If I'm not mistaken another buyer who responded to the thread was treated like dirt when he called the company.
As for someone from the comapny appearing on the forum explaining the mistake, thats juat an effort on their part of trying to head off bad evaluatinons, and trying not to lose future sale's. I really feel that to be true.
A reputable company would be selling the card at a more reasonable price I feel, hell their even cheaper on ebay and that saying something for those vulture's.
A reputable comapny would not treat buyer's like dirt when thay call customer service, esp when the company was at fault, and the buyer was just trying to clear things up. They would not offer a 3 gereration old card at dealer price , that one is a laugh along with being insulting.
That could have been a bait and switch also, again you never know do you, people could have ordered more items with the card, then recieve a email say the price on the 9700 pro was a mistake. They went ahead with the order anyway. Again you never know do you
The company could have made more of an effort to make up for their mistake with a decent discount on the card.
If their reseller rating didn't take such dive, we wouldn't have heard anything from them.
They caught the mistake and stopped all further orders, they could still have honored the ones who bought. With a data base of over 25.000 items I don't think this is a mom and pop operation.
I'm still ticked about the tone of the e-mail.
As for the aopolgy, it means nothing, simply because of the way the buyer's were treated!!!!!
Just my 0.02 cents worth on how I see the situation
Ed
Originally posted by: Phocas
Originally posted by: estew33
I received a email saying the price was a mistake. Thats no big gig making a mistake, who hasn't. My beef is with the tone of the e-mail. like those of us who ordered were thief's, that's the impression I received from the e-mail.
I don't appreciate that at all. As far as we know the Deal could have been legit, you never know do you!!!!!
Now I have a question who is trying to rip whom off, the dealer or the buyer ?.
Look at the reg price their charging for the card. I think it's around 350 dollars, thats quite a bit for a generation old card esp when you can get a 9800 pro for about 50.00 dollars more at the regular price.
Also I read where one buyer was offered a card at the dealers price, the card was 3 or so generations old. I call that a insult. If I'm not mistaken another buyer who responded to the thread was treated like dirt when he called the company.
As for someone from the comapny appearing on the forum explaining the mistake, thats juat an effort on their part of trying to head off bad evaluatinons, and trying not to lose future sale's. I really feel that to be true.
A reputable company would be selling the card at a more reasonable price I feel, hell their even cheaper on ebay and that saying something for those vulture's.
A reputable comapny would not treat buyer's like dirt when thay call customer service, esp when the company was at fault, and the buyer was just trying to clear things up. They would not offer a 3 gereration old card at dealer price , that one is a laugh along with being insulting.
That could have been a bait and switch also, again you never know do you, people could have ordered more items with the card, then recieve a email say the price on the 9700 pro was a mistake. They went ahead with the order anyway. Again you never know do you
The company could have made more of an effort to make up for their mistake with a decent discount on the card.
If their reseller rating didn't take such dive, we wouldn't have heard anything from them.
They caught the mistake and stopped all further orders, they could still have honored the ones who bought. With a data base of over 25.000 items I don't think this is a mom and pop operation.
I'm still ticked about the tone of the e-mail.
As for the aopolgy, it means nothing, simply because of the way the buyer's were treated!!!!!
Just my 0.02 cents worth on how I see the situation
Ed
Maybe you should pull your head out of your butt and read the post from gekko2 on this page.
All you greedy bastards who wrongfully slammed them on RR should be ashamed....
Originally posted by: Revolutionary
First, I'm really pleased to see that its the vested AT community members, for the most part, who are shaming mostly lurkers and newbs for their despicable behavior. That says something for the character of the AT community. Kudos AT.
Now then,
gekko2: Thanks for adding your insights. I didn't buy because it was an obvious mistake, but I really think you guys got a raw deal on Reseller Ratings. I've actually sent them an email, as a regular user, asking them to evaluate the ratings for your store for 9-23 and 9-24 based on their policy regarding price mistakes. Hopefully they will take the initiative to remove most of the head-in-a$$ reviews you were given.
estew33: I would have an attitude toward you, too. Do you think we or they are naive? Everybody on this board with a brain noticed immediately that this was either a major mistake or a scam. Most of us quickly decided "mistake," since they clearly showed that the USUAL RETAIL PRICE was like $155. Now, where have you or anyone else EVER seen a functioning R9700Pro for sale at a regular price of $155 from a retailer. Nowhere, because its never happened.
You guys all tried to take advantage of the mistake. You all put in orders that you knew were too good to be true, expecting that they would cancel the order and correct the mistake, and also expecting that they would then COMPENSATE YOU for YOUR inconvenience by offering you a discount on the card you tried to practically steal from them. Several people hinted at this as a tactic in the thread. That is simply base behavior. You all tried to take advantage of THEM. And when it failed, you all reacted like spoiled children (shocker). You are the consumer counterpart to a fraudulent seller. You are opportunists.
And don't give us that "the customer is always right" crap. Nobody thinks that means the customer is right when they demand you sell them expensive items at half-price. Or when they cry because you didn't. Or when they throw a fit because you didn't even offer them free shipping on something else. Oh, wait. They DID offer free shipping on a later order. Hm. What were you crying about?
And oh yeah, 3rd generation (and I think you mean 2nd) parts from ATI are still expensive because ATI continues to make them, because distributors continue to order them, because retailers continue to sell them, because consumers continue to want them. So ATI sells at inflated prices, which are passed to the distributors, which are passed to the resellers, which are passed to us. ATI has really quite brilliantly predicted the market for this product and its later generations, and has kept supply levels at a point where they continue to maximize their profits. Ever taken economics? If your middle school offers it, you should sign up. When we stop buying it like crazy, they'll lower their prices. Not before.
Originally posted by: Revolutionary
First, I'm really pleased to see that its the vested AT community members, for the most part, who are shaming mostly lurkers and newbs for their despicable behavior. That says something for the character of the AT community. Kudos AT.
Now then,
gekko2: Thanks for adding your insights. I didn't buy because it was an obvious mistake, but I really think you guys got a raw deal on Reseller Ratings. I've actually sent them an email, as a regular user, asking them to evaluate the ratings for your store for 9-23 and 9-24 based on their policy regarding price mistakes. Hopefully they will take the initiative to remove most of the head-in-a$$ reviews you were given.
estew33: I would have an attitude toward you, too. Do you think we or they are naive? Everybody on this board with a brain noticed immediately that this was either a major mistake or a scam. Most of us quickly decided "mistake," since they clearly showed that the USUAL RETAIL PRICE was like $155. Now, where have you or anyone else EVER seen a functioning R9700Pro for sale at a regular price of $155 from a retailer. Nowhere, because its never happened.
You guys all tried to take advantage of the mistake. You all put in orders that you knew were too good to be true, expecting that they would cancel the order and correct the mistake, and also expecting that they would then COMPENSATE YOU for YOUR inconvenience by offering you a discount on the card you tried to practically steal from them. Several people hinted at this as a tactic in the thread. That is simply base behavior. You all tried to take advantage of THEM. And when it failed, you all reacted like spoiled children (shocker). You are the consumer counterpart to a fraudulent seller. You are opportunists.
And don't give us that "the customer is always right" crap. Nobody thinks that means the customer is right when they demand you sell them expensive items at half-price. Or when they cry because you didn't. Or when they throw a fit because you didn't even offer them free shipping on something else. Oh, wait. They DID offer free shipping on a later order. Hm. What were you crying about?
And oh yeah, 3rd generation (and I think you mean 2nd) parts from ATI are still expensive because ATI continues to make them, because distributors continue to order them, because retailers continue to sell them, because consumers continue to want them. So ATI sells at inflated prices, which are passed to the distributors, which are passed to the resellers, which are passed to us. ATI has really quite brilliantly predicted the market for this product and its later generations, and has kept supply levels at a point where they continue to maximize their profits. Ever taken economics? If your middle school offers it, you should sign up. When we stop buying it like crazy, they'll lower their prices. Not before.
Originally posted by: estew33
I received a email saying the price was a mistake. Thats no big gig making a mistake, who hasn't. My beef is with the tone of the e-mail. like those of us who ordered were thief's, that's the impression I received from the e-mail.
I don't appreciate that at all. As far as we know the Deal could have been legit, you never know do you!!!!!
Now I have a question who is trying to rip whom off, the dealer or the buyer ?.
Look at the reg price their charging for the card. I think it's around 350 dollars, thats quite a bit for a generation old card esp when you can get a 9800 pro for about 50.00 dollars more at the regular price.
Also I read where one buyer was offered a card at the dealers price, the card was 3 or so generations old. I call that a insult. If I'm not mistaken another buyer who responded to the thread was treated like dirt when he called the company.
As for someone from the comapny appearing on the forum explaining the mistake, thats juat an effort on their part of trying to head off bad evaluatinons, and trying not to lose future sale's. I really feel that to be true.
A reputable company would be selling the card at a more reasonable price I feel, hell their even cheaper on ebay and that saying something for those vulture's.
A reputable comapny would not treat buyer's like dirt when thay call customer service, esp when the company was at fault, and the buyer was just trying to clear things up. They would not offer a 3 gereration old card at dealer price , that one is a laugh along with being insulting.
That could have been a bait and switch also, again you never know do you, people could have ordered more items with the card, then recieve a email say the price on the 9700 pro was a mistake. They went ahead with the order anyway. Again you never know do you
The company could have made more of an effort to make up for their mistake with a decent discount on the card.
If their reseller rating didn't take such dive, we wouldn't have heard anything from them.
They caught the mistake and stopped all further orders, they could still have honored the ones who bought. With a data base of over 25.000 items I don't think this is a mom and pop operation.
I'm still ticked about the tone of the e-mail.
As for the aopolgy, it means nothing, simply because of the way the buyer's were treated!!!!!
Just my 0.02 cents worth on how I see the situation
Ed
Originally posted by: Duckstab Hey! I want kudos too, are they on sale? I like granola.
People who tried to get this KNEW it was a mistake before ever going to the site. In fact, the REASON they went there is they knew there was a mistake. Why the sour grapes?Mistake price Radeon 9700Pro..129$
Originally posted by: chemist2003
I believe people should be held responsible for their mistakes. When I make a mistake, I pay for them. So when I company make a price mistake, they need to pay for it.
I don't believe in bash a company without cause. It's a price mistake, but when you make a mistake in life, you pay for it. You can't expect to say, sorry, give the finger to everyone who saw it, and not suffer the consequences.
So instead of being harsh on the people who gave it a go on this price mistake, why not be more critical of the company that made the mistake in the first place? After all, they are the professionals. It is THEIR responsibility to get it right. Ever made an honest mistake in your life, but was held responsible for the damage? Like maybe you HONESTLY didn't expect the meeting to take so long, but it did, so your parking meter expired, and you had to pay for the ticket? Or do you just give the police the fingers and expect to get away because it was an "honest mistake"? How about what if the doctor/pharmacist made an "honest mistake" and gave you the wrong medication, after all, there are millions of them, it's impossible to get them all right. Would you let it go like that?
I gave the deal a shot, I wasn't expecting my order to be filled. BUT I WAS expecting to be treated like a valued customer. I didn't expect them to give me the card at that price, but I wasn't expected to be ignored or treated rudely. Had it offered free shipping or something like that from the start, none of this bash would have happened. Unfortunately, that's not what happened. The PR department handled it poorly. Had been rude to customers, and when you anger your customers, there will be reprecusions. This is justice.
Originally posted by: nitsuj3580
Originally posted by: chemist2003
I believe people should be held responsible for their mistakes. When I make a mistake, I pay for them. So when I company make a price mistake, they need to pay for it.
I don't believe in bash a company without cause. It's a price mistake, but when you make a mistake in life, you pay for it. You can't expect to say, sorry, give the finger to everyone who saw it, and not suffer the consequences.
So instead of being harsh on the people who gave it a go on this price mistake, why not be more critical of the company that made the mistake in the first place? After all, they are the professionals. It is THEIR responsibility to get it right. Ever made an honest mistake in your life, but was held responsible for the damage? Like maybe you HONESTLY didn't expect the meeting to take so long, but it did, so your parking meter expired, and you had to pay for the ticket? Or do you just give the police the fingers and expect to get away because it was an "honest mistake"? How about what if the doctor/pharmacist made an "honest mistake" and gave you the wrong medication, after all, there are millions of them, it's impossible to get them all right. Would you let it go like that?
I gave the deal a shot, I wasn't expecting my order to be filled. BUT I WAS expecting to be treated like a valued customer. I didn't expect them to give me the card at that price, but I wasn't expected to be ignored or treated rudely. Had it offered free shipping or something like that from the start, none of this bash would have happened. Unfortunately, that's not what happened. The PR department handled it poorly. Had been rude to customers, and when you anger your customers, there will be reprecusions. This is justice.
are you kidding me? you are comparing a doctor giving the wrong medication mistake to a pricing mistake
been held responsible for the damage after an honest mistake? where is the damage in a pricing error? come on, give me a break.
So it wasn't handled exactly the way people wanted it. Bottom line is you knew it was pricing mistake, they caught it and fixed it, cancelled all the orders. Then they probably got a FLOOD of emails, phone calls, etc all at once b!tching and complaining. You think you could handle that absolutely perfect?
After the wave of pissed off customers dies down, they came on this board and offered free shipping. I would say the situation was handled fairly well.
A pricing error is a far cry from other honest mistakes someone can make in life. The worst thing that happens is a simple inconvenience that you knew you'd get because you knew it was an error from the beginning.
Originally posted by: oldfart
The difference is quite simple.
People KNEW in advance it was a mistake and were trying to take advantage of an honest pricing error. Its not like they were mislead.
Originally posted by: oldfart
The difference is quite simple.
People KNEW in advance it was a mistake and were trying to take advantage of an honest pricing error. Its not like they were mislead.
You really think so????? (laughing)Originally posted by: Vic
... (who handled the issue quite well I think)...
Judging by your attitude here, I imagine you were even worse with them on the phone.Originally posted by: nosliw
You really think so????? (laughing)Originally posted by: Vic
... (who handled the issue quite well I think)...
BigDaddyD makes a inarguable point: "You weren't on the phone with me. "
My rep did not handle it well either.
Originally posted by: BigDaddyD
Originally posted by: oldfart
The difference is quite simple.
People KNEW in advance it was a mistake and were trying to take advantage of an honest pricing error. Its not like they were mislead.
I want to say one thing about this quote. I had a feeling that this was probably a price mistake, but I did not KNOW it to be such. I am not a computer fanatic like the ones here that have 5000 posts. I am a professional, as well as a graduate student and don't have the time to keep up. I do like computers though, and help friends build them. I knew that the 9700 pro was new LAST year, and figured the price had gone down, although not nearly that much. My big hobby is the guitar. I am a guitar fiend and keep up with all the gear. You could say that I have G.A.S. or gear acquisition syndrome. My point is that at least with guitar gear, it does happen on occassion where a dealer will blow out a part for a ridiculous low price. I can actually think of one with the last year that sold for about $123 when it was being sold for almost $300 in other stores at the time. What I am saying is that although I knew there could be a chance that it was a price mistake, I did not KNOW that it WAS a price mistake. Regardless, as I stated before, I didn't care about the card one way or the other. I actually agree with the chemist here. That was my problem as well. My rep was incredibly rude and even hung up on me. Had the rep been civil to me and apologized for the error I would have been cool. He didn't. I even told him that I would post on RR and he invited me to do it. I did. After reading this thread I went back and read my post at RR with the intent to update it if I felt it was too harsh. Everything I said was true. I didn't change it. I also don't feel that I bashed the company. I simply reported the facts about a transaction which is why I GO to RR when I want to purchase something. This way I can read a sampling of past transactions and get a feel for the company. I am saddened to learn that they deleted all negative posts. I simply can not go by RR anymore. These posts were based on transactions. They were not false. Most of which clearly stated that they didn't care about the card, but were posting in response to the customer service. That is an important fact for future customers. I don't get how that is bashing. I think some people here with 5000 posts need to step away from the computer and get out in the real world a bit and experience life. I have no harsh feelings toward DU but I will not purchase from them again. You weren't on the phone with me. I guarantee you that had any of you been spoke to like that from a rep of a place that you spent money at, you wouldn't be back either. If I berated one of my clients, especially after I screwed up...that client would no longer be a client. There are too many reputable places to deal with. I wish DU good luck, they clearly don't need our patronage anyway. My friend will get a different card. I apologize to the elite here that think we are pitiful nubes. To each his own. No hard feelings. I do want to say that I do appreciate the post from DU, but that is all they had to do in the first place.
Originally posted by: Revolutionary
The picture is definitely not of a 9500 Pro. Sapphire's 9500 series cards are on BLACK PCB. And only the 9500, the 9700, and the 9700 pro had the 90-degree RAM configuration (since they had the same pipelines). Hence, the best way to know if you could firm-mod or soft-mod of a 9500 NON-PRO to a 9700 NON-PRO was by the "L" shape.
The price is also too low to be a 9500 Pro. My guess: its probably a 9700. But the price is too low for that, too! God only knows. Good luck you guys. I'm eager to know how this turns out (that's a sweet deal if you get ANY radeon over a 9500). If its a 9700 anything, I want one.