it's not free. i don't know why people keep saying this.
they need to open up more servers and quickly before they lose a ton of customers. warhammer never recovered from their botched start.
if you haven't bought your copy of rift yet i HIGHLY recommend staying away until you are sure they can fix the queue problems. the servers are capped at 1500 each, they have about 25 servers (US and EU) and claim they sold a million copies already. somewhere those figures don't equal out. server queues are around 1000 people on every server right now, and seem to be going up and not down as more people get off work and try to play.
what's really funny is the folks on the rift forums claiming this is the best launch ever for an MMO. making your servers artificially stable by lowering the population cap so much isn't impressive at all, because the majority of your customers can't even play the game.
Game official launch is march 1st...subscriptions start billing march 1st...
From head start launch february 24th to march 1st, your game time is free of charge.
That's how I see it.
Sure they could have planned that much subs, but name only 1 mainstream MMO that had a smooth launch...only one...even the "too much spoke of when new MMOs are released" WoW had a rough start, I know, I was there day 1.
I'm not arguing that they should have planned that much subs from head start, and i'm sure they did, it's just the effing whines about compensation when the playtime till march 1st is out of charge...even if it's not working "as intended".
It's a freaking game, damn coding and programming and 0s and 1s and when it's flooded with hundreds of thousands of players at once, even the best tested servers will have a hard time...
Anyways, I already pre-ordered but can't play till monday the 28th at like 8pm EST and can't wait to log in and read the effed up global chat filled with kiddies comments about how they want their mother's credit card refunded...