Mobo have many random bugs at BIOS starts

Feruman

Junior Member
Mar 8, 2018
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0
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Hello!

Is here any REAL PROFESSIONALS that could help with this strange problem???


Mobo is Asus Maximus IV GeneZ:
https://www.asus.com/ROG-Republic-Of...IMUS_IV_GENEZ/
(Insalled latest BIOS without needless "Intel Smart Response Technology" = 3402.)

Mobo is about 2011 and can’t be returned by the warranty. Also PC equipped with high performance i5-2500K and still now a very good PC and I dont really want to throw it away.

At internet I found more than 30 threads about some boot problems with this mobo, but not one of them don’t approach to my situation.

Maybe some REALLY PROFESSIONAL at ASUS MOBOs can help with this problem?

=== Already about 4 years this PC/mobo behavior have some problems:
- Some random problems at cold-start (power-on) - hangs at BIOS/POST (1st or 2nd POST picture, or inside BIOS, or at boot initialization), error codes more often: 92, b2, A2; rarer: b4, b6, 34; very rare: b7, db, 78:
http://www.asusqcodes.com
92 = PCI Bus initialization is started
b2 = Legacy Option ROM Initialization
A2 = IDE Detect
b4 = USB hot plug
b6 = Clean-up of NVRAM
b7 = Configuration Reset (reset of NVRAM settings)
DB = Flash update is failed
78 = ACPI module initialization
34 = CPU post-memory initialization
- Sometimes, about in one third of cases of entering into the BIOS, PC hangs in the BIOS (Usually with an error b6. Do I change the settings or just view settings. Also it’s happened at a variety places - monitoring, list of built-in devices, Q – Fan, etc. I did not clearly notice any exactly relations.) With this hang up, subsequent reset does not helps, only a full poweroff shutdown is required and sometimes even a BIOS/CMOS/NVRAM reseting (clr_cmos or a special button on the mobos back). (Maybe CMOS/NVRAM faults and BIOS can’t read the settings from it?)
- For 4 years the number of problematic launches increased and number of good starts decreasing... that its more like the problem is not electronic (logical), but electric (physical/mechanical).
+ If BIOS/POST starting are passed and PC started to booting Windows - then at 99% of booting everything worked absolutely fine and stable.
+ Also stable works Windows SleepMode and getting out from the SleepMode – it’s never does not fail!
- With the exception of two problems that happens at overall stable Windows:
- The active recording to external USB drives (via USB2 or USB3 rear or front) at 50% of cases were hanging out the PC.
- Also sometimes PC hangs out at some different moments for about 1-2time at month.

== But a few days ago the problem got worse, the behavior become even more random, but overall number of effective starts Windows drops to about only a 5%!:
- hangs up at most of cold starts (power-on) at: before/at/inside/after BIOS/POST or with black screen;
- with Windows suggests to pass chkdisk – PC hangs at randomly at 3-4-5-9-40-50% of HDD checking;
- or if cancel the chkdisk – PC hangs at Windows at different times for about 1-3min.

=== Tests and observations (for 4 years it’s not the first attempt to radically solve the problem):
- Firstly I was trying to change components right in the PC case: graphics card, another PSU, different memory - it's dont give any results, the bugs/problems still present.
- In-BIOS Voltage Monitor displaying 9 voltages, but 3 of them have not changing even once: 5v=5.120v, 12v=12.096v, CPU PLL=1.799v (had not paid attention, maybe before those numbers was the same).
+ When I removed all components from the PC case, make "clean build,removed all secondary elements (cards, coolers, connectors to front panel, etc), and leaving only: [ CPU + CPU cooler + 1memory + SSD ] - the PC is become much more stable while booting the BIOS, chkdisk works longer, but PC is still hung out after 3-5min. But BIOS-POST now normally starts at about 60% of PC power-on.
+ At last test config I replace the keyboard&mice connected via USB2 (through a USB-hub built into a decent monitor) to a PS/2 keyboard – PC becomes even more stable - if it passes the start stage of BIOS POST, then the computer finally began to boot and stably works at Windows for any time! Overall percent of effective boots reached ~90%!
+ At 2&3 configs I run MemTest from USB-flash a couple of times and it does not show any problems.
But still several times there were hangs, usually after changing the settings inside the BIOS: b6, b7, 27, db, 78.

My hypothesis is - some component on mobo increasingly stronger starve of not enough power (power degradation):
- The lack of power is exacerbated by the connection of the entire bindings-peripherals-graphics card, fans, external USB (BT-transmitter, IRDA, etc.) - the power is not enough even for BIOS booting! PC is buggy and hangs as often as possible!
- If remove all the small addons - the power becomes enough for a more stable start and run BIOS, but power still not enough at active file load tasks like chkdisk and Windows (maybe it’s a disk controller? and/or USB cotroller? inside the chipset bridge?).
- With all device disconnecting and using only PS/2 keyboard, only built-in video, one SSD drive, without case fans - the computer runs stably, normally booting and works at 90-95% of starts! (hangs only sometimes inside the BIOS).
- When PC is starting - the BIOS query all components - monitoring power, temperature, rotation, etc. and request to all devices - maybe that's because at the BIOS stage and inside BIOS the most issues and faulty happens?.
+ As I already wrote, if Windows booted and worked >5min - then PC works absolutely steady for weeks – all key components works stable on maximal loads like 3D-games, archiving, etc – it’s means that the problem is not at CPU, not at memory, not at video cards, not at HDD controller and not at HDD themselves.
+ If Windows starts and works >5min - then also a SleepMode works absolutely stable – maybe because the problem mobo component was not completely de-energized??? – So, what components on the mobo are initialized at cold boot (PC power-on), but not reinitialized when PC wake up from a SleepMode???

Have you any other assumption of what is the problem is and how to resolve it???

I have some experience with mobo repair so I want to try to repair this mobo too. Can you help to find the buggy power element on the mobo???
 

Pick2

Golden Member
Feb 14, 2017
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Have you checked the c-mos battery ? It is a coin battery that keeps your bios setting when the PC is powered down.
 

RLGL

Platinum Member
Jan 8, 2013
2,089
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Do a close inspection of the board itself. Look for burn marks and bulging capacitors. In either case the board is done for, time to replace it.
 

Feruman

Junior Member
Mar 8, 2018
10
0
6
Have you checked the c-mos battery ? It is a coin battery that keeps your bios setting when the PC is powered down.
Battery cant be the reason of diffrerent hangs and a specialy of hangs at high USB-storage loading for sure...
Look for burn marks and bulging capacitors.
Just look at mobo by link that I gives at start of the thread - this mobo have only newer-dry capacitors.

Please, ready carefuly!!!

More like its a power degradation of some power elements that feeds the chipset/bridge which transmits the power for USB devices through itself... but which element exactly???

Also is anyone have seen the freezes Voltage values at monitoring (like 5v and 12v at this mobo)??
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
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Honestly? How much time have you spent troubleshooting? If you re of working age, then just replace the thing, sounds like it's on the way out.

Edit: You've tried replacing the PSU? What PSU did it have initially? If it was a really cheap one, it may have damaged the mainboard over time.
 

Feruman

Junior Member
Mar 8, 2018
10
0
6
Do you really think that I wrote all this text, the hugest post of your forum, to listen some profan recomendetions to buy a new PC???????????

First PSU was 600w from top series FSP at 2011. New PSU is 550w and also at a good level. Also I have one more PSU for test - but with any PSU bugs the same. Who cares why those bugs are exists?! It's only important is how to fix it?!
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
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I didn't mean replace the whole PC, just the motherboard.

And I'm not sure if you meant to write "profane" above, but I don't believe any of my response was profane.

Btw, if you wish to participate in this forum to any significant extent, you really need to tone down the apparent attitude.

And if you truly want "professional" service, take it to a shop. The advice here, is generally good, for those who ask with a decent tone, but it's free advice. "Professional" advice, generally, you have to pay for.

And it helps to list all of your hardware specs, including brand, model, wattage, and age, of PSU.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
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Have you tried purchasing a pre-flashed replacement EEPROM / BIOS chip with the newest BIOS version written to it, and power-off / unplug, swap BIOS chip physically, then clear CMOS (using button or jumper), then plug in and power-on and test?

I'm wondering with the multitude of nearly-random failures in the BIOS POST sequence, but 99% success when booted into Windows, that perhaps the BIOS chip might be physically shot.

How long ago have you last flashed your BIOS, is it factory stock or modded BIOS, and how many times total did you flash your BIOS since you've owned the board?

Edit: Was this rig overclocked to within an inch of its life? Was the CPU purchased used?
 
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Pick2

Golden Member
Feb 14, 2017
1,058
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The OP needs to pay for some "REAL PROFESSIONAL" help , but not for His PC.
A psychologist would do the OP more good
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,120
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A psychologist would do the OP more good
Let's be a bit nicer to the new members, shall we? It may or may not be true, but it's clear that he is stressed out over his (expensive?) PC malfunctioning, and grasping at answers.

I don't have a clear solution, other than I think that the mainboard is simply kaput at this point, and needs to be replaced. OP hasn't really commented on whether the rig or CPU has been overclocked, but I suspect some degradation, either CPU, mobo, or PSU-related.

FSP is not a garbage-tier PSU maker (back in 2000, they were top-tier), but in 2011, they were not the "Best" choice. They shouldn't explode on you, but there are better PSUs.
 

Feruman

Junior Member
Mar 8, 2018
10
0
6
VirtualLarry
Excuse, but I pass all text that don't relate to the thread subject.
Thanks for your suggestions, but...

How long ago have you last flashed your BIOS, is it factory stock or modded BIOS, and how many times total did you flash your BIOS since you've owned the board?
BIOS is original from Asus, no any mods. BIOS was flashed not much than 3-4times with new BIOS releases.
Have you tried purchasing a pre-flashed replacement EEPROM / BIOS chip with the newest BIOS version written to it, and power-off / unplug, swap BIOS chip physically, then clear CMOS (using button or jumper), then plug in and power-on and test?
It's a good idea, but it does not answer to a questions - (A) why PC hangs at high USB-storage loadings and (B) why sometimes PC hangs just without any reasons... I dont think that there can be a 2-3 problems with this board, I'am sure that the problem is only one. Are those (A+B) problems can be associated with a BIOS? Seems not.

Edit: Was this rig overclocked to within an inch of its life? Was the CPU purchased used?
My politics for extending a lifetime of PC components - to not use overclokcing yet it dont really needs. So at this system CPU overclocking was never been made and OC becomes actual only now, after 7years of use and only for working with new VGA like nVidia10x0... therefore it's a specially pity that system becomes unstable and upgrade now is under the doubts.

I don't have a clear solution, other than I think that the mainboard is simply kaput at this point, and needs to be replaced.
Throw out and exchanging PC-parts that can be fixed with only 1-2 onboard SMD elements replacing - it's not only unreasonably but its also a very booooring!!!

but I suspect some degradation, either CPU, mobo, or PSU-related.
Please, tell me something new and useful!
What EXACTLY power element of mobo it can be???

Also is anyone have frozen voltages values at BOIS voltages monitorings??
 
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VirtualLarry

No Lifer
Aug 25, 2001
56,453
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Have you checked to see if your chipset / southbridge is overheating? You might need to remove the heatsinks, and re-paste, with something like MX-4, after cleaning off the dried white paste.

Some of your symptoms are consistent with southbridge instability, which can be caused by high temps, or problems with power delivery (bad caps).

Actually doing component-level swaps on a mainboard is above my pay grade. I'm a test-and-swap tech, basically. Maybe re-capping some through-hole caps would be possible for me. But replacing VRMs? Nah, I wouldn't trust it afterwards, even if it were "fixed".
 

Feruman

Junior Member
Mar 8, 2018
10
0
6
Dear SuperModerator,
Have you checked to see if your chipset / southbridge is overheating? You might need to remove the heatsinks, and re-paste, with something like MX-4, after cleaning off the dried white paste.
Some of your symptoms are consistent with southbridge instability, which can be caused by high temps, or problems with power delivery (bad caps).
High teperatures can not be reached so fast just at BIOS/POST starts. Also when PC have a mass loading of internal HDD's with appropriate temperature rising of the southbridge - there is no any hangs... maybe because internal drives have they standalone power delivery directly from PSU, in contrast with USB-storage, which takes power through mobo USB!
But replacing VRMs? Nah, I wouldn't trust it afterwards, even if it were "fixed".
One of my hobbies is a restoration of old broken mobo-systems like XT-286-386-etc. And I can tell you for sure - that most of their problems can be fixed with SMD replacement by a skilful hands. After my repair most very old and rare parts works as new one.

What about voltage monitors at your mobo's?

Do you have at this forum SMD-repair specialists to ask him about situation with this mobo??
 

WilliamM2

Platinum Member
Jun 14, 2012
2,524
553
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Any real professional would replace the board. He wouldn't tolerate problems FOR OVER FOUR YEARS. Amateurs...
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
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High teperatures can not be reached so fast just at BIOS/POST starts.
You would be surprised. BIOS does't have power-saving like Windows does. It can get quite toasty, very quickly. One reason why you MUST have some sort of heatsink for your CPU.

Also when PC have a mass loading of internal HDD's with appropriate temperature rising of the southbridge - there is no any hangs... maybe because internal drives have they standalone power delivery directly from PSU, in contrast with USB-storage, which takes power through mobo USB!
Have you tried an external self-powered HUB for your USB devices, to take the power load for USB off of the PC? That can help with many older PCs with flaky USB controllers / power delivery.

One of my hobbies is a restoration of old broken mobo-systems like XT-286-386-etc. And I can tell you for sure - that most of their problems can be fixed with SMD replacement by a skilful hands. After my repair most very old and rare parts works as new one.

What about voltage monitors at your mobo's?

Do you have at this forum SMD-repair specialists to ask him about situation with this mobo??
Sounds like you're quite the expert already. We won't stop you from fixing your board.
 

Feruman

Junior Member
Mar 8, 2018
10
0
6
You would be surprised. BIOS does't have power-saving like Windows does. It can get quite toasty, very quickly. One reason why you MUST have some sort of heatsink for your CPU.
Quickly - not momentary! CPU will not burn for 5sec from start at what period all those hangs begun.

RLGL, WilliamM2, VirtualLarry
All of you just can not answer to 2 simple quesiotns... how you can at the same time attack on me??
 
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esquared

Forum Director & Omnipotent Overlord
Forum Director
Oct 8, 2000
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Ok, this is a mod warning.

If you cannot or will not help, stay out of the thread.


esquared
Anandtech Forum Director
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
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I don't believe that I've attacked you in any way, OP. I'm just offering suggestions.

1) clean and re-paste southbridge and possible main northbridge chipset/heatsink connection
2) purchase and use a quality (not a generic from China, something like a Belkin, or Tripp-Lite) USB self-powered hub. Those are the kind that plug into the AC wall outlet, as well as your PC, and they will take the "power load" of USB devices off of your motherboard's USB ports / controller.
3) monitor temps, possibly clean and re-paste CPU heatsink, maybe remove CPU and check for "bent pins" on motherboard.

If nothing else works, well, maybe it really is time to put it out to pasture. PC motherboards have a semi-finite lifespan. Some, with solid caps, will last for years and years, and some cheaper ones, might fail within a year. This is a "ROG" mobo, so it should last a long time, but if it's been overclocked, or run with a PSU giving out-of-spec power that could damage it, then its lifespan could have been shortened.

Edit: Serious question: Do you live with a cat (feline)? Has it ever urinated into your PC? Because I'm thinking, besides BIOS bugs, if the voltage monitoring "freezes" and doesn't update any more, it sounds like the southbridge isn't communicating with the LPC IO / temp/fan/voltage controller chip. Which could be a bad cap, or a damage trace or traces on the board. The most common reason for damaged traces, other than screwdriver slips, can be cat urine.

Edit: I am not trained as a component-level repair tech. But I believe that there are such a thing as "USB power controllers". Google for that term, and if you find any hits, find some model numbers, look on your board with a magnifying glass, see if you get any hits. If you can identify that chip on the board, and your have SMT replacement skills, then I would try replacing it.

It could be a cap issue too. Maybe re-cap or partially re-cap the board?

Edit: Here's an example of the IC(s) I was talking about:
https://www.microchip.com/design-ce...d-devices/products/usb-port-power-controllers

Those may be used for USB battery / cell-phone chargers, I'm not sure of the application exactly. But something similar may be used on the mobo.
 
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Feruman

Junior Member
Mar 8, 2018
10
0
6
I don't believe that I've attacked you in any way, OP. I'm just offering suggestions.
Honestly? How much time have you spent troubleshooting? If you re of working age, then just replace the thing, sounds like it's on the way out.
Sounds like you're quite the expert already. We won't stop you from fixing your board.
1) clean and re-paste southbridge and possible main northbridge chipset/heatsink connection
2) purchase and use a quality (not a generic from China, something like a Belkin, or Tripp-Lite) USB self-powered hub. Those are the kind that plug into the AC wall outlet, as well as your PC, and they will take the "power load" of USB devices off of your motherboard's USB ports / controller.
3) monitor temps, possibly clean and re-paste CPU heatsink, maybe remove CPU and check for "bent pins" on motherboard.
1) As I already said: SB temp cant rise so quickly to create so many errors at 5sec after power-on; also heavy loading of SB by mass files copying from-and-to internal HDD's dont cause any errors. Your assumption is wrong.
2) I can try it, but honestly dont see the point - does it really gives some useful info? or just confirm my theory?
3) No any dependency.
If nothing else works, well, maybe it really is time to put it out to pasture. PC motherboards have a semi-finite lifespan. Some, with solid caps, will last for years and years, and some cheaper ones, might fail within a year. This is a "ROG" mobo, so it should last a long time, but if it's been overclocked, or run with a PSU giving out-of-spec power that could damage it, then its lifespan could have been shortened.
I asking for a help not for recomendation to just replace whole mobo. This mobo was never OC. All used PSU's was at good level with good reserve of power (PC takes about 350w, PSUs 550-650w). Maybe first PSU can damage some mobo power components, because now this PSU is dead. But visually I dont see any damaged SMD components on the mobo. How to find the problem SMD power component on the mobo - it was a my first quesion!
Edit: Serious question: Do you live with a cat (feline)? Has it ever urinated into your PC? Because I'm thinking, besides BIOS bugs, if the voltage monitoring "freezes" and doesn't update any more, it sounds like the southbridge isn't communicating with the LPC IO / temp/fan/voltage controller chip. Which could be a bad cap, or a damage trace or traces on the board. The most common reason for damaged traces, other than screwdriver slips, can be cat urine.
It's the first time when you not just suggest something standard, but suggest a new idea based on logic analysis of the presented situation. My congratulations! But, i dont have a cat and dont spill anything onto the board.
Edit: I am not trained as a component-level repair tech. But I believe that there are such a thing as "USB power controllers". Google for that term, and if you find any hits, find some model numbers, look on your board with a magnifying glass, see if you get any hits. If you can identify that chip on the board, and your have SMT replacement skills, then I would try replacing it.
Problem with USB-power delivery chip only - does not answer to questions of BIOS mass hangs.
Overall rule for SMD components is: logical-electronics components can works good or crash with the same problem (CPU, chipsets, memory, BIOS-chip, etc); physical elements like contacts, solder, etc - works good or dont works at all - so they crash also with the same problem; only non-logic electrical components with some physical content that can degradate like problem capacitors - can make different problems because of lack of power supply at different moments.
So the discribed at this thread mobo problem more like a problem of power degradation... as I said at my first post...

I really thankful for your active participation at this thread, but I ask you to stop write banalities (like temp, CPU pins, BIOS reflash, etc) and verify your suggestions more scrupulously. Thanks you for your understanding.

My question was adressed to professionals with huge experience of mobo recovery and SMD replacement and who have the same or near experince.

PS BTW I create the same threads at Asus-ROG, TomsHardware, LinusTechTips forums - but there are also no any useful answers. Maybe you can recommend some ENG-forum with professionals that have huge experience at SMD-replacement for mobo recovery???
 
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VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,120
126
I really thankful for your active participation at this thread, but I ask you to stop write banalities (like temp, CPU pins, BIOS reflash, etc) and verify your suggestions more scrupulously. Thanks you for your understanding.
OK then, I'm done helping.
My question was adressed to professionals with huge experience of mobo recovery and SMD replacement and who have the same or near experince.
This is an internet forum. You want professional repair outfits, you contact them and pay them $$$.

Edit: And even a professional component-level contract tech wouldn't be able to do much without a detailed schematic and an O-scope. The schematic would likely be considered to be proprietary info by the mobo mfg, and probably only their own techs have access.

Have you contacted Asus about paying for an out-of-warranty repair job? I'm guessing it might be around $300-400.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,120
126
Maybe first PSU can damage some mobo power components, because now this PSU is dead. But visually I dont see any damaged SMD components on the mobo.
This is the punchline right there. If you can't see it, then GL.
 
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