Hello, have a friend that has an issue with MS Office. The computer wouldn't open any of the office applications (either directly from the executable or the document). It said there was a problem with the internet connection, and he tried to re-enter his product key, but said it is eligible (it is a legit copy incase anyone growls).
Thought it was strange that the likes of Word wouldn't open because of connectivity issues... so I suggested to do a Repair of MS Office from the Control Panel. This doesn't seem to have repaired it, but instead removed it!
Now when trying to access Office it brings up an error message saying:
- "Click-2-Run configuration failure"
I know the version that was installed was called:
- Microsoft Office Home and Student 2010
Also, MS Office 2007 is installed on the system too. I'm assuming this is a pre-install when the laptop was bought.
Thanks for any advice on how to get 2010 back to normal again.
Thought it was strange that the likes of Word wouldn't open because of connectivity issues... so I suggested to do a Repair of MS Office from the Control Panel. This doesn't seem to have repaired it, but instead removed it!
Now when trying to access Office it brings up an error message saying:
- "Click-2-Run configuration failure"
I know the version that was installed was called:
- Microsoft Office Home and Student 2010
Also, MS Office 2007 is installed on the system too. I'm assuming this is a pre-install when the laptop was bought.
Thanks for any advice on how to get 2010 back to normal again.