I ordered the video card from Amazon a month ago. There was a promotion for a $10 rebate. I clipped and sent in the UPC. The other promotion was a free game code for The Witcher 3. Before the card shipped I called to confirm I would be receiving the game code. When I received the card there was no game code. I contacted Amazon again. The rep said I should have gotten the game code and would correct the mistake.
A month later I still had not received the game code. Once again I contacted Amazon. I was now told that they could not send the game code separately. I would have to send back the card and they would send back a new card with the game code. I told them I thought that was a waste of resources when they could just send me the game code in an e-mail. I was then offered a refund of close to $37. Of course I took the refund. I'm not stupid. Just seems not the best way to do business. I do like how painless it is to do business with Amazon, but sometimes they are a head scratcher.
A month later I still had not received the game code. Once again I contacted Amazon. I was now told that they could not send the game code separately. I would have to send back the card and they would send back a new card with the game code. I told them I thought that was a waste of resources when they could just send me the game code in an e-mail. I was then offered a refund of close to $37. Of course I took the refund. I'm not stupid. Just seems not the best way to do business. I do like how painless it is to do business with Amazon, but sometimes they are a head scratcher.