MSI proper bios team contact, Indians or Chine trolling me and i have only RAM 920 MB in 32bit OSes?

[ruthan]

Hello,
i want to ask for proper contact on MSI Bios / UEFI team i bough MSI X99S SLI PLUS board and in all 32bit there is only 920 MB of 16 GB available, its because bios bus memory allocation table had one very huge memory area not sense..
32 bit OSes are still supported on this board by the vendor. I tested Win7 / Win8 and just for fun Xp and Win98 - and do say me that i need to use virtual machine, i wan to have a fun.. I dont want to disscuss this its just proof that is not working in very 32 bit without not supported PAE (Linux only) switch.

Its just very diletant Bios, i have heard about board which have only available 2GB etc.. but 920 MB? Its not about added card or bios settings, i have used multiple PCI-E GPUs and GPUs in only addon card, i used even old Geforce 8400GS with 128 MB of VRAM.

This MSI bios / uefi sucks..

I know that except overclocking is not Bios thing for which were are buying their boards, but except this error, boot of this board is extremely slow, i has issues with MSI won Gefroce 1030 is CSM mode and few key Bios options are missing, for MB with this price i joke.. Maybe they didnt sold too much such board, so they trying to avoid of work on them.

-------
I have created request on MSI support forum added pictures, after that i have got email that they cant open attachment, so i sent it again, share picture on Dropbox etc.. but there 3 respond me, that they cant opent it. I have asked for their boss, or other contacts etc..

I would that vendors (maybe except Asus) are trying to ignore people request to fix a bios issue as they can, but what is too much, is too much, this needs to be fixed.. Im sick of that.

3nd Memory line if too huge.. 05-0FB and all devices in one area, i think is mistake too.

Just for fun i even tried Win98SE:

Meantime in Supermicro, it would be nice to have this map in every manual..

 

[Shmee]

Use a 64 bit OS, its 2017.

 

[R0H1T]

So you have the 5960x & a GT 1030, did you just travel back in time to post the WinXp & 98 screenshots? Also why would the Indians & Chine(se?) troll you

 

[Rifter]

WTF is going on in here

 

[VirtualLarry]

WTF is going on in here

The inmates in the 32-bit asylum are revolting...

 

[whm1974]

Why in Hell would anyone still be using a 32 bit OS in 2017? Especially when they have 16GB of memory, which 32 bit OSes can't not even access much less use.

And why would any motherboard vendor would bother with BIOS/UEFI support for 32 bit OSes anyway? It is 2017 for God sake, use a 64 OS.

 

[bigboxes]

It's late.

 

[ruthan]

Not i send to support only Windows 7+ pictures..

I expected more from you, better sense for humor and history and less cheap comments.. OS is supported and BIOS is broken.

 

[Reinvented]

Not i send to support only Windows 7+ pictures..

I expected more from you, better sense for humor and history and less cheap comments.. OS is supported and BIOS is broken.

Bios isn't broken. Your expectations are.

 

[XavierMace]

Just for the sake of argument, I just read the entire manual for your board as well as the website. No where does it say 32 bit OS's or OS's older than 7 are supported.

 

[Iron Woode]

2 possibilities:

1. some bad ram

2. bad motherboard

I am going with 2.

 

[urvile]

3. PEBCAK

 

[ch33zw1z]

3. PEBCAK

It's PEBKAC

 

[urvile]

It's PEBKAC

lol. Irony at it's finest.

 

[ruthan]

Sorry boys, but im disappointed of your lack imagination, its not good thing for whole society, to be just blind sheep.

MSI is already working on BIOS / UEFI fix im not probably totally stupid, i even received 1st Bios to test..

Just for the sake of argument, I just read the entire manual for your board as well as the website. No where does it say 32 bit OS's or OS's older than 7 are supported.
Yeah i want to fix it for Windows 7 / 8 / 10, because imagine, its not OS thing it would be fixed for all 32 bit OSes, its broken even in Linux, because its not OS thing but Bios thing..

 

[slashy16]

There is a reason windows is still released with a 32bit variant. A lot of businesses own software that will not work correctly with a 64bit OS. The company I work for has software from two large companies that is installed on about 1500 desktops that require 32bit to get full functionality. The software is for document control and the other title is for accounting. The business isn't interested in spending potentially millions of dollars to get the software fully supported in 64bit and frankly there isn't any reason yet.

 

[whm1974]

Sorry boys, but im disappointed of your lack imagination, its not good thing for whole society, to be just blind sheep.

MSI is already working on BIOS / UEFI fix im not probably totally stupid, i even received 1st Bios to test..

Just for the sake of argument, I just read the entire manual for your board as well as the website. No where does it say 32 bit OS's or OS's older than 7 are supported.
Yeah i want to fix it for Windows 7 / 8 / 10, because imagine, its not OS thing it would be fixed for all 32 bit OSes, its broken even in Linux, because its not OS thing but Bios thing..

Why in hell would you bother running old 32 bit OSes on such high end hardware anyway? And how are we blind sheep in telling you to use a 64 bit OS instead?

 

[Topweasel]

Sorry boys, but im disappointed of your lack imagination, its not good thing for whole society, to be just blind sheep.

MSI is already working on BIOS / UEFI fix im not probably totally stupid, i even received 1st Bios to test..

Just for the sake of argument, I just read the entire manual for your board as well as the website. No where does it say 32 bit OS's or OS's older than 7 are supported.
Yeah i want to fix it for Windows 7 / 8 / 10, because imagine, its not OS thing it would be fixed for all 32 bit OSes, its broken even in Linux, because its not OS thing but Bios thing..

The problem is and I think some if it a language barrier issue is that beyond all of your points being very broken and hard to interpret you are also being aggressive over a simple issue.

The "indians" and "Chinese" which I am not sure what either country has to do with your issues aren't trying to troll you.

People telling you to install a 64bit OS aren't being sheep. One of the very important reasons is the problem you have brought up. Proper memory management when using more than 4GB of memory.

I notice you were smart and tried a smaller video card. Keep in mind that windows reports the 4GB minus all available addressable memory. So that includes CPU cache, hard drive cache, burner cache and so on.

Also the mentioning of Motherboard support makes a big difference. When you sell a product that to utilize correctly (2-4 memory sticks for the 4 channel memory) is almost impossible to get below the 32bit wall. Then you add the platforms target and price range. They may not have put much work into legacy 32bit support. While 32bit systems can still be important, it's also important to note that personal requirements do not supercede support. If they don't want to support native 32bit OS support they aren't trolling you. It's just not a priority for a product that was never meant for that kind of use case.

One final point. Windows XP doesn't support UEFI in really any way. Have you tried to run this in Windows 7 SP1 32bit?

 

[tcsenter]

There is a reason windows is still released with a 32bit variant. A lot of businesses own software that will not work correctly with a 64bit OS.

Businesses with legacy needs don't buy gaming/performance/enthusiast motherboards. They buy prebuilt Dell, whitebox computers, and such. If they do buy motherboards, they buy LTA/SIP boards that feature legacy support.

That said, it's definitely a BIOS memory mapping code bug.

 

[Dufus]

Just for the sake of argument, I just read the entire manual for your board as well as the website. No where does it say 32 bit OS's or OS's older than 7 are supported.

It took about 3 seconds to check the MSI website and see support for 32-bit down to Vista
https://www.msi.com/Motherboard/support/X99S-SLI-PLUS.html#down-driver

Hello, i want to ask for proper contact on MSI Bios / UEFI team i bough MSI X99S SLI PLUS board and in all 32bit there is only 920 MB of 16 GB available

Not all, run something like 2008 enterprise and you'll have access to most of that RAM with more available if you install it. While BIOS address space could be improved the real problem is those OS's capping address space to 4GB.

 

[whm1974]

This thread is still going on? The OP should just install a 64-bit OS and be done with it. If he needs to use a 32-bit OS for reason, he should use a VM to do that.

 

[XavierMace]

It took about 3 seconds to check the MSI website and see support for 32-bit down to Vista
https://www.msi.com/Motherboard/support/X99S-SLI-PLUS.html#down-driver

A) That doesn't mean it's officially supported.
B) The only drivers listed under 32 bit Vista is the USB driver.

 

[Dufus]

A) That doesn't mean it's officially supported.

How do you come to that conclusion? Are you saying they are officially listed on the manufacturers site so that if they are used by the public then MSI is going to turn around and say "Ha ha we got you there, 32-bit isn't supported. Just put those there to catch people out".

B) The only drivers listed under 32 bit Vista is the USB driver.

As is for 64-bit Vista. That's not a 32/64 bit issue, it is an obsolete OS issue.

 

[tcsenter]

This thread is still going on? The OP should just install a 64-bit OS and be done with it. If he needs to use a 32-bit OS for reason, he should use a VM to do that.

It will be just as bad if 32-bit compatible memory map is not exposed properly to the OS through VM.

 

[whm1974]

It will be just as bad if 32-bit compatible memory map is not exposed properly to the OS through VM.

Yeah but my point is that since the OP has a modern system he should be using a modern OS to take full advantage of the hardware.

Speaking of which, he is the person I've heard of that is running 32-bit OSes on such high end hardware.