- Apr 17, 2004
- 17,555
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So I bought a used K8N Neo Platinum off of FS/FT and it didn't come with an I/O Shield 'cuz it was all tweaked out for whatever reason. I posted a WTB thread for an I/O Shield and someone told me to just call MSI and they would ship a replacement. Sounded good to me, I get around to calling today and called tech support 3 times today, sitting on hold. The prob tho is that after like 10 min of waiting they make you leave a message :roll:
So after waiting on hold for the last time tonight, I decided to use the Online Tech Support form or whatever, just for kicks; figuring I'd only get automated responses for a few days. I filled out the form about 15-20 minutes ago. Here is the response that I got:
:Q :Q :Q :Q :Q :Q
That is just amazing to me, I had heard pretty much all mobo tech support was a wait and see kind of game.
:thumbsup: and :beer: for MSI
So after waiting on hold for the last time tonight, I decided to use the Online Tech Support form or whatever, just for kicks; figuring I'd only get automated responses for a few days. I filled out the form about 15-20 minutes ago. Here is the response that I got:
Dear Customer,
Your request will be process and ship out by UPS Ground and you will receive an email confirmation once the package has been shipped out.
Sincerely,
Technical Support Division
MSI Computer Corp.
http://www.msicomputer.com
:Q :Q :Q :Q :Q :Q
That is just amazing to me, I had heard pretty much all mobo tech support was a wait and see kind of game.
:thumbsup: and :beer: for MSI