Originally posted by: LuNoTiCK
the problem is IBM won't own up to it and won't admit that their hard drives were having problems. They would blame it on everything else. They should have done recalls on the 75gxp.
Have you ever heard of a company issuing a recall on a product that is simply bad? I can't think of any time I've seen that happen. All the recalls that I have ever heard of is when it puts the user in danger. For instance, if the HDs caught on fire when they failed, then IBM would have done a recall. Otherwise, it is better for them to just replace the problem drives through RMA. Between me and my friends, I've seen about 75% of the 75gxps go bad. Thats a very high failure rate. What I don't understand is why they replaced the drives with more 75GXPs. That kind of pissed me off because the new drives they send will fail in 9 months too. It sucks KNOWING that at some point in the future your hard drive is going to fail and you are going to lose all your data. If IBM had replaced the bad drives with a newer version of the drives then I would have been happy. I don't think anyone should have expected them to do a recall though.
I do think IBM made a mistake when they decided to look the other way instead of fessing up when they knew the drives were bad. I understand why they did it, but I think it backfired on them. The fact that everyone says "Stay away from those deathstars" is not ignorance, but rather the price that IBM had to pay when they wouldn't admit their problems. IBM *could* have done damage control to their reputation by admitting that there were problems with the 75gxps and then reinforcing their current line by saying the 60gxp, 120gxp, and 180gxp don't have the same problem. But instead they chose to keep their mouth shut, for whatever reason. So when people say "IBM hard drives suck" it is IBM's own fault. I don't blame anyone except IBM for the fact that people assume the 180gxp line will have the same problems. My theory is that when IBM realized they screwed up and damaged their reputation for the next 7 years they decided it was better to sell of their hard drive business instead of trying to win back loyalty. So they sold to Hitachi.
Maybe the 180GXPs are better, maybe they aren't. IBM never said "These drives don't have the same problem as the 75GXP line." Therefore, I will assume they have the same problem, and I will not buy IBM hard drives.
- SuperShaz