- Dec 29, 2002
- 27,158
- 6
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That sucks, I hope that's not a new thing chase is requiring. I guess people are abusing it so they need proof before they proceed.
I just disputed one from Discover a couple of weeks ago, and it was literally 1 click on the website, I had my money back within 4 hours, no paperwork needed. The company that I disputed with called me 3 days later apologizing for the error, so I know that discover followed up with them quickly.
I disputed one other charge several years ago with Chase, and I did not have to submit any paperwork, it was just as you said.
It must be a new thing.