My Chase Freedom dispute success story

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Scarpozzi

Lifer
Jun 13, 2000
26,389
1,778
126
I think $15 is way to low for that kind of service. I would expect a minimum of $50 to unlock a door just based on drive time and gas prices.
 

arrfep

Platinum Member
Sep 7, 2006
2,318
16
81
Okay I swear this story is a repost. I was sure it was a thread necro till I double-checked the date. This exact story has been posted on ATOT in the last few years...


Edit: Okay, not exactly the same, but similar theme. Note to ATOT: Do not believe locksmith's advertised prices.
 
Last edited:

Perknose

Forum Director & Omnipotent Overlord
Forum Director
Oct 9, 1999
46,431
9,631
146
How does $200 sound?

It sounds like you called any number of other locksmiths and none even answered that late at night so if their ad hadn't mentioned a price you'd have bent your lily white ass over and paid whatever the fuck they charged you.

Amirite?
 
Mar 11, 2004
23,217
5,676
146
Okay I swear this story is a repost. I was sure it was a thread necro till I double-checked the date. This exact story has been posted on ATOT in the last few years...


Edit: Okay, not exactly the same, but similar theme. Note to ATOT: Do not believe locksmith's advertised prices.

Yeah, I remember that thread too. I think they wanted like $450 or something. I think they probably started to realize people don't carry that much or even often don't have the ability to draw that much from an ATM.

A lot of locksmiths, especially in big cities are scams. I know the police were supposed to be cracking down big time on the ones in New York (might've even been the FBI getting involved as it involved internet and other states IIRC). Basically they setup a call center (I think there was one in like New Jersey that would get calls from various cities all over) and advertise cheap prices and then a couple of surly/burly Eastern European guys show up and immediately get to work breaking your lock (so that you can't just refuse after they tell you the price). Then they tell you that the price is suddenly hundreds of dollars and try to intimidate you to go to an ATM and get cash.
 

x26

Senior member
Sep 17, 2007
734
15
81
So last Friday, I locked myself out of my apartment. I had taken my key off and tied it around my shoelace to run with, but I forgot to put it back on my keychain. DOH! I have since had an extra made just for running, learned my lesson.

Anyway, I didn't realize I was locked out until I came home from a night out, around 1AM. I tried calling my apartment maintenance service, no answer. Ugh. I had to be somewhere in the morning so I needed in. I looked up a locksmith from my phone, and found one that advertised $15 locksmith service. I called them up, and they said they were sending someone out. Cool, I thought. :thumbsup:

Two guys show up, eastern European and they hardly speak any English. The one was just along for the ride, but the other was a badass locksmith. Opened my door in about 5 seconds.

I then pull out $30, $15 for the fee and another $15 tip. He says, "NO, its $180". I said your website advertised $15. He says, "No, $180. Its late" (I assume some sort of fee for the time). I said I don't have $180, I have $30. Which was true that's all I had. He then demands that I follow him and his friend to an ATM so I could give them $180. I said that is extremely dangerous and refused to go.

At this point, I should have threatened to call the police. I didn't, I was not thinking straight as I was starting to get a little nervous with the two of them getting upset. I told him I'd pay him the $180 with my credit card, thinking I would just dispute the fuck out of it. He got pissed off that I wasn't paying in cash. Finally charges me with the CC. I wake up the next morning, and he charged my CC $200. LOL what a piece of shit. $200 to unlock a door.

After the pending charge cleared I called up Chase, they sent me dispute forms and I just typed up my story, printed out their add off the internet advertising $15 and sent it in. I called them to follow up on it, and the representative went over my paperwork, and said he was going to put $185 back on my card. $200 - their alleged $15 fee.

BAM! Take that you POS locksmith.

:thumbsup: to chase.

There is a Name for people like you:

"A Fucking Thief"...
 

edro

Lifer
Apr 5, 2002
24,328
68
91
I didn't know this was a common scam. I knew they would price gouge and you could negotiate, but I didn't know about the call centers, etc. It's good to know.
Thank you for serving as an example for others.

I locked my keys in my truck a few months ago in a bad part of town.
I pulled out my pocket knife and jimmied the sliding glass window open, then slithered my way into the cab.
All while numerous locals cheered me on.
 

arcenite

Lifer
Dec 9, 2001
10,658
3
81
I think I called one of these fraudsters to replace deadbolts on my door... I googled a locksmith for my city name and called them.. The lady on the phone asks me "what number I called"?

No one ever called me back or came out.
 

Stuxnet

Diamond Member
Jun 16, 2005
8,403
1
0
So now some eastern european transplant has your credit card number AND a grudge against you.

AND the ability to unlock his door in 5 seconds flat...

I hate feeling like I'm getting pushed around as much as the next day, but this Albanian knows where you live, is pissed off at you enough to commit CC fraud, and has uninhibited access to your residence. I would have probably just ate the $$$ and chalked it up to a life lesson.
 

nick1985

Lifer
Dec 29, 2002
27,158
6
81
AND the ability to unlock his door in 5 seconds flat...

I hate feeling like I'm getting pushed around as much as the next day, but this Albanian knows where you live, is pissed off at you enough to commit CC fraud, and has uninhibited access to your residence. I would have probably just ate the $$$ and chalked it up to a life lesson.

Ok slow down.

A) He cant even get into my building, there are doors that you need a keycode to punch in to get them to open. Granted he is a locksmith, but there are no visible locks on the door, it is a magnetic release.

B) Assuming he could get past the magnetic key-code door and breaks into my apartment to assault me, I would promptly shoot him. I have my Springfield loaded right under my bed, so he is welcome to come try. Hell, he can even bring a friend or two, I could use the challenge.

C) How is that CC fruad? I told Chase exactly what happened, and they gave me my money back. How is telling Chase the 100% truth, a fruad?

D) You would just eat a $200 charge after they advertised $15? Fuck that
 

Stuxnet

Diamond Member
Jun 16, 2005
8,403
1
0
I thought most credit card companies you just click "dispute" charge on the website without having to do all of this? That's all I've ever done, even with chase. They don't care, they give you the money up front, then pursue the company that charged you to fill out the forms. I'm not sure why you needed to fill out forms.

Standard procedure, been through it myself. Just because they refund the dispute amount upfront doesn't mean they won't reclaim it when you don't follow up by sending in the forms (and they *will*).
 
Sep 7, 2009
12,960
3
0
Ok slow down.

A) He cant even get into my building, there are doors that you need a keycode to punch in to get them to open. Granted he is a locksmith, but there are no visible locks on the door, it is a magnetic release.

B) Assuming he could get past the magnetic key-code door and breaks into my apartment to assault me, I would promptly shoot him. I have my Springfield loaded right under my bed, so he is welcome to come try. Hell, he can even bring a friend or two, I could use the challenge.

C) How is that CC fruad? I told Chase exactly what happened, and they gave me my money back. How is telling Chase the 100% truth, a fruad?

D) You would just eat a $200 charge after they advertised $15? Fuck that



For one, $200 really isn't highway robbery to unlock a door 'off hours'. Did you really expect someone to drive to your place and unlock your door for $15? That seems a bit absurd to me, regardless of what the google ad said.

Also these guys wouldn't come back at night picking locks etc... They'd most likely to a 'quick robbery' during the day.
 

pcgeek11

Lifer
Jun 12, 2005
21,576
4,656
136
Standard procedure, been through it myself. Just because they refund the dispute amount upfront doesn't mean they won't reclaim it when you don't follow up by sending in the forms (and they *will*).

He already sent the forms. Reading is fundamental.
 

nick1985

Lifer
Dec 29, 2002
27,158
6
81
For one, $200 really isn't highway robbery to unlock a door 'off hours'. Did you really expect someone to drive to your place and unlock your door for $15? That seems a bit absurd to me, regardless of what the google ad said.

Also these guys wouldn't come back at night picking locks etc... They'd most likely to a 'quick robbery' during the day.


So they advertise $15, but I shouldn't be upset that they charged $200?

Gotcha.

:thumbsdown:


And I'll keep you posted if he does a "quick robbery" during the day.
 
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Zargon

Lifer
Nov 3, 2009
12,240
2
76
For one, $200 really isn't highway robbery to unlock a door 'off hours'. Did you really expect someone to drive to your place and unlock your door for $15? That seems a bit absurd to me, regardless of what the google ad said.

Also these guys wouldn't come back at night picking locks etc... They'd most likely to a 'quick robbery' during the day.

yup
 

waggy

No Lifer
Dec 14, 2000
68,145
10
81
For one, $200 really isn't highway robbery to unlock a door 'off hours'. Did you really expect someone to drive to your place and unlock your door for $15? That seems a bit absurd to me, regardless of what the google ad said.

Also these guys wouldn't come back at night picking locks etc... They'd most likely to a 'quick robbery' during the day.


if hey advertise $15 then yes you should expect to only pay $15.
 
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