- Feb 26, 2006
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Normally, my ethics are very good, in fact, I generally say that my morals may be questionable...but my ethics rarely are.
Well...I guess this is why I say "rarely.:
Last fall, my neighbor was having an estate sale after his dad died.
I went over and bought a few power tools that I've been wanting, and noticed a Monster Home Theater power strip/surge protector.
I asked how much he wanted for it, and he told me that I could have it for free...it had stopped working.
I figured that at least, I could tinker with it and try to get it working.
A couple of weeks ago, I got it from the garage with the intention of taking it apart to see what was wrong. Sure enough, even though the lights came on...no power to the outlets.
I decided I had better try to find some kind of schematic and/or troubleshooting information before I opened it...so Google to the rescue.
I ended up at the Monster support site, and although I never found any schematic, I DID find out that it had a 5 year warranty...so I called.
(here's where the ethics falls down)
I talked to the rep at Monster for a few minutes, inquiring about a schematic and troubleshooting help. He asked where I got it..."Oh, I bought it at Best Buy about 4 years ago. () Can't find the receipt though." :twisted:
(my neighbor DID buy it at Best Buy about 4 years ago...that part is true)
"Hey, no problem," the Monster rep says, "Just ship it to us and we'll do a courtesy exchange."
I sent it by FedEx a week ago, and sure enough, a brand new HTS1000MKIII "Home Theatre Reference PowerCenter arrived today.
Like most of us here, I know Monster products tend to be highly overpriced, although USUALLY well made, and there's no way I'd have ever paid the $199 that is the MSRP/retail price for this thing...but in this case, the price was VERY right.
Now I have to find a band-aid for my wounded ethics...:biggrin:
Well...I guess this is why I say "rarely.:
Last fall, my neighbor was having an estate sale after his dad died.
I went over and bought a few power tools that I've been wanting, and noticed a Monster Home Theater power strip/surge protector.
I asked how much he wanted for it, and he told me that I could have it for free...it had stopped working.
I figured that at least, I could tinker with it and try to get it working.
A couple of weeks ago, I got it from the garage with the intention of taking it apart to see what was wrong. Sure enough, even though the lights came on...no power to the outlets.
I decided I had better try to find some kind of schematic and/or troubleshooting information before I opened it...so Google to the rescue.
I ended up at the Monster support site, and although I never found any schematic, I DID find out that it had a 5 year warranty...so I called.
(here's where the ethics falls down)
I talked to the rep at Monster for a few minutes, inquiring about a schematic and troubleshooting help. He asked where I got it..."Oh, I bought it at Best Buy about 4 years ago. () Can't find the receipt though." :twisted:
(my neighbor DID buy it at Best Buy about 4 years ago...that part is true)
"Hey, no problem," the Monster rep says, "Just ship it to us and we'll do a courtesy exchange."
I sent it by FedEx a week ago, and sure enough, a brand new HTS1000MKIII "Home Theatre Reference PowerCenter arrived today.
Like most of us here, I know Monster products tend to be highly overpriced, although USUALLY well made, and there's no way I'd have ever paid the $199 that is the MSRP/retail price for this thing...but in this case, the price was VERY right.
Now I have to find a band-aid for my wounded ethics...:biggrin: