Not a lot of consumers know where to get high quality prints done. They don't care. They don't want to. They are paying for the photographers time and knowledge to get them high quality prints. When someone gets paid, it's not just for 1 or 2 things.
I get the same thing here at work with my dad. They want to dispute a ring sizing or watch repair. "All you did was stretch it to a bigger size," they say. No, we cut, reshaped, added gold(cost of gold, soldering, time, etc), then several steps of polishing/shaping. Checking/tightening stones. Then final polish/buff/clean. They think they are only paying for an extra bit of gold and nothing else happens. I will gladly sell them a piece of gold and hand their ring back to them and let them give it a try for just the price of the gold piece.
I get the same thing here at work with my dad. They want to dispute a ring sizing or watch repair. "All you did was stretch it to a bigger size," they say. No, we cut, reshaped, added gold(cost of gold, soldering, time, etc), then several steps of polishing/shaping. Checking/tightening stones. Then final polish/buff/clean. They think they are only paying for an extra bit of gold and nothing else happens. I will gladly sell them a piece of gold and hand their ring back to them and let them give it a try for just the price of the gold piece.