I have to say this up front. I'm over 55, a grouchy guy with back issues, and my tolerance level for stupid is very low. Two weeks ago I started going to the gym to mainly work on my core and back muscles, and overall upper body strength. Last week I was talking with a trainer named Nick, a guy in his mid 30's, and looked to be in very good shape (my wife said she wouldn't mind him as her trainer), so I set up an appointment with him for yesterday for my first paid session ($35).
My wife and I go to the gym yesterday, and I show up at the front desk for my training session on time, and check in for my appointment. I don't know the reason why, but Kyle was unavailable. I asked to reschedule for next week, but the guy at the front desk said "I can find you another trainer, hold on a minute." He got on the phone and then told me that "Chrissie will be with you shortly." After about 5 minutes Chrissie shows up. She is in her late 20's, about 5' 2" tall, must weigh at least 300 pounds, and there isn't an ounce of muscle on this woman. I control the expressions on my face, introduce myself, and she walks me into the workout area. My initial reaction in my brain was "How the heck could this woman ever be hired as a fitness trainer", but I said to myself "Don't judge too quickly", and went on with the session.
I tell her what my primary focus is (back, core, and upper body), and she then walks me around to the various machines. She explains how the machines operate, but at first doesn't show me how they work. I then ask nicely if she could demonstrate how the machines work so I know that I'm not doing them improperly. Reluctantly, she tries to demonstrate the next 3 machines, but can barely operate them on the lowest weight setting, which is 10 pounds.
By this time I'm getting pissed. I stop the training session and then ask her to follow me back to the front desk. I immediately tell the guy that I want my money refunded for this session, because I don't need someone who can't do the machines, and only can tell me how they work. Chrissie then says "You are only saying this because I am a little overweight." I then said to Chrissie, "No, I tried to look passed your BIG weight issue, but you can't even operate the machines, and I don't feel confident that you are giving me proper guidance." Chrissie walks off in tears as my wife meets me at the front desk.
The guy behind the front desk said to me, "That was completely uncalled for." I told him to "Just shut up and give me a refund, or set me up an appointment with the original trainer Kyle." I got a refund.
On our way out of the gym, my wife told me that I was rude. I then explained what had happened, and again she said I was rude and should have handled it differently. I don't know, maybe I am a total ass, but from my perspective, even with hindsight, I don't know how I would have handled it any differently.
So you are now free to tell me what I did wrong and what you would have done in this situation.
My wife and I go to the gym yesterday, and I show up at the front desk for my training session on time, and check in for my appointment. I don't know the reason why, but Kyle was unavailable. I asked to reschedule for next week, but the guy at the front desk said "I can find you another trainer, hold on a minute." He got on the phone and then told me that "Chrissie will be with you shortly." After about 5 minutes Chrissie shows up. She is in her late 20's, about 5' 2" tall, must weigh at least 300 pounds, and there isn't an ounce of muscle on this woman. I control the expressions on my face, introduce myself, and she walks me into the workout area. My initial reaction in my brain was "How the heck could this woman ever be hired as a fitness trainer", but I said to myself "Don't judge too quickly", and went on with the session.
I tell her what my primary focus is (back, core, and upper body), and she then walks me around to the various machines. She explains how the machines operate, but at first doesn't show me how they work. I then ask nicely if she could demonstrate how the machines work so I know that I'm not doing them improperly. Reluctantly, she tries to demonstrate the next 3 machines, but can barely operate them on the lowest weight setting, which is 10 pounds.
By this time I'm getting pissed. I stop the training session and then ask her to follow me back to the front desk. I immediately tell the guy that I want my money refunded for this session, because I don't need someone who can't do the machines, and only can tell me how they work. Chrissie then says "You are only saying this because I am a little overweight." I then said to Chrissie, "No, I tried to look passed your BIG weight issue, but you can't even operate the machines, and I don't feel confident that you are giving me proper guidance." Chrissie walks off in tears as my wife meets me at the front desk.
The guy behind the front desk said to me, "That was completely uncalled for." I told him to "Just shut up and give me a refund, or set me up an appointment with the original trainer Kyle." I got a refund.
On our way out of the gym, my wife told me that I was rude. I then explained what had happened, and again she said I was rude and should have handled it differently. I don't know, maybe I am a total ass, but from my perspective, even with hindsight, I don't know how I would have handled it any differently.
So you are now free to tell me what I did wrong and what you would have done in this situation.
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