ya i ordered one from them about 6 months ago. 2 months later i still hadn't received the case. they had sent it to somewhere in California and I live in New Jersey. I had called them on it many times already, finally i had had enough so i told them i wanted my money back. they said, no, that it was not their responsibility. that i had to get back whatever UPS would offer me. UPS told me that they could only talk to the shipper not the shippee, which most of us know to be true.
bottom line, eventually they paid me back for it, but only like 5 months after i purchased the case from them. and only because i made a big stink about it on anandtech forums and some of the members emailed them telling them that they wouldn't do business with a company like this.
so after all that happened they finally relented, never called me, never apologized just sent me a credit card slip showing a refund and the money appeared in my bank account 2 weeks later. they NEVER called or communicated in anyway any type of apology which i find apalling.
I personally will never do business with them again.