Need to RMA my processor, how long does the turn around take?

[alphonsus]

Has anyone ever RMAed an Athlon XP processor? I had mine for a little over a year and I now suspect the processsor is what's going bad. I would just like to know the turn around time for a new processor. It is retail and I do believe the waranty is for 3 years.

 

[orion7144]

Originally posted by: alphonsus
Has anyone ever RMAed an Athlon XP processor? I had mine for a little over a year and I now suspect the processsor is what's going bad. I would just like to know the turn around time for a new processor. It is retail and I do believe the waranty is for 3 years.

For AMD you need the retail HSF to do RMA. Turn around time will depend on your location. I am in the DFW area and I believe I got mine 2 days after they recieved mine.

 

[RussianSensation]

What makes you think the processor is faulty? What are the symptoms of the failure?

Have you tried reformatting your hard drive and reinstalling windows ?