Network NAS issue - changed all by itself?

[Project86]

I use an Asustor 602T NAS on my network. It worked great until today, set up using SMB and accessed by various laptops, tablets, and a media streaming (but not heavily used, typically one device at a time). Very simple stuff.

Today, my network media player couldn't find the NAS. Weird. So I grab a laptop where I happen to have the NAS mapped as Z: -- but now it won't connect. Worked fine a few days ago which was the last time I used it. So I go in to file explorer and try \\asustor which usually works even when the network drive mapping is wonky as has happened a few times. Still nothing.

I log in through a browser to the NAS ip address and it works fine. Great transfer speeds, nothing changed at all.

Any idea what could have happened? I tried the usual reboots, updated firmware to the NAS, but no dice.

 

[Fardringle]

Open a command prompt and type
ping asustor
and see if you get the correct IP address.

 

[dave_the_nerd]

Does the asustor IP address ever change?

My answer would be to set it to a static IP, and then edit the hosts files on your client machines to add asustor with its IP permanently. (Assuming you don't have a router or server that can do local DNS, anyways.)

 

[Project86]

Thanks for the assistance. IP address has not changed, and I do have it set to static. I was having weird issues where some of my devices (tablets, laptops) couldn't log in to the NAS (got an "incorrect password" error even though I was definitely doing the right password). So I reset the NAS using the little hole in the rear panel.... reset some settings but didn't lose my data.

Now I can always properly log in to NAS from a browser, and the various networked apps it runs can be controlled by my phone/tablet/etc. But I still can't log in to browse folders through my main laptop. I'm thinking I have some other network or windows problem happening as well.

So I go to "computer" and click on "network" to pull up the Asustor (which sometimes doesn't show up, so I type in \\asustor, this has always happened, not sure why). I can see the folders on my NAS but when I click on one, I get a windows login prompt.... with the domain set as "workgroup" and the username already filled out as "Elitebook" which is what I'm using. I have the option to switch to a new username but I'm not sure what to put. It's like I'm not properly pointing to the NAS or something. Not sure what changed as this was already set up until the other day.