Networking Issues

AnRxTc

Junior Member
Jun 25, 2012
1
0
0
:'( Hi,

I have Windows 7 Premium 64 & recently switched from AT&T DSL to AT&T U-verse Broadband. I set up my home network and the Map shows that I am connect through my U-verse Gateway, but the Local Area Connection shows that its using my pc internal modem instead. What can I do to fix this?
 

Skiprudder

Member
May 25, 2009
58
0
66
Are you able to get on the internet? ie, are things working and this is something you're worried about, or is the computer not working properly?
 

Cr0nJ0b

Golden Member
Apr 13, 2004
1,141
29
91
meettomy.site
You definitely need to give more information. I don't have uverse boradband, butI can guess how they are setup.

Generally as you know the internets is a series of tubes connecting one device to another.

In your case, your internets tube comes from the ATT glass to a distribution point in your neighborhood and is then piped into your home through a metal cable. You need to have something that converts the information cars from what they are in the internets tubes to something your device can read, so you have (usually) a modem that sits in a pretty box connected directly to the metal wire ATT tube. I'm not sure if they use twisted pair cable or coax, but when they installed it, they likely hooked up a wire the their friendly box.

Here's where it gets tricky. Once the data cars reach the modem, you need to share them to your PC with either another tube that you install (like a cat 5 cable for LAN) or the modem will switch the traffic for you to a wireless flight path that then connects to your PC.

So you need to know if you have wireless (WiFi) or Wired (LAN) connections to your router/router. and it would be good to know if it's a router or a straight modem. usually routers have both Wifi and LAN connections, so you should see another cat 5 cable coming out of the modem that plugs into your PC.

I will stop here. If you have a more complex setup with more switches and routers etc...then you should start your troubleshooting by taking those added bits out of the path. Connect your PC directly to the ATT box and reboot everything. You should then get internet access. If not give us more information.
 

Dude111

Golden Member
Jan 19, 2010
1,495
5
81
Welcome to the site!!

Have you tried removing your older device from the menu?? (Sounds like it did not auto update which is why when you look @ the connections it still shows the older one)
 

pete1229

Senior member
Feb 12, 2011
325
0
0
What modem (the one from AT&T) you are using to connect to the internett? e.g. 2wire,Motorola etc.
PC Internal Modem? Do you mean one of those old 56k dial up modems?
Do you also use AT&T phone service?

It sounds like you may have inadvertly cross connected the cables, if your network map shows you are using the PC's internal modem. You should be connected (PC to Modem) if wired, via ethernet cable. there is no need to connect a phone line to the internal modem unles you use your pc to send/receive fax's.
 

Don Blake

Junior Member
Jul 7, 2012
3
0
0
It seemed u haven't yet updated the new ethernet driver. You've to uninstall the old one first go to Local Area Connection click on all the buttons to uninstall everything you could uninstall. Then click Properties then click on Configure button click on Driver Tab then click on Uninstall to rid the old driver if you still see it. Click Close reboot windows will automatically install the new one
 
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