New build freezes and hangs

[Termite04]

Hello Anandtech Forums!

I have helped a friend of mine put together some parts for a new pc build as follows.

-Intel Core i7-3820 Sandy Bridge-E 3.6GHz (3.8GHz Turbo Boost) LGA 2011 130W Quad-Core Desktop Processor BX80619i73820
-8 GB Ram G Skill F3-12800CL9D-4GBRL
-ASRock x79 Extreme3 Motherboard BIOS 1.50
-2x XFX HD-685X-ZCFC Radeon HD 6850 1GB
-OCZ Vertex 3 VTX3-25SAT3-120G 2.5" 120GB SATA III MLC Internal Solid State Drive (SSD)
-Antec High Current Gamer 750W PSU

Everything came together just fine, we installed Windows 7 Home Premium on the Solid State Drive which booted just fine.
We installed all the most up to date drivers and BIOS from the internet at each manufacturer's respective sites.
Once we got to running games, we came across the most ambiguous error of them all, system freezes. No BSODs, no errors, nothing but silence and a screenshot.

So far we've done the following to debug the issue

Software side:
Ran CCleaner to clean registry
Used msconfig to disable programs/services

Hardware side:
RAM test - memtest86+
I only looked at what was going on with GPUZ and CPUZ to make sure everything checked out ok. One possible concern was a FSBUS : DRAM ratio of 1:12.

I'm looking for any other ideas about getting to the bottom of this issue.
Thanks a lot!

 

[paul878]

I would remove the ssd and try a regular HD first.

 

[Uncle Bob]

Sounds like overheating.

First thing I'd check is that the cpu cooler is installed correctly and that the cpu fan is operating. Is it the stock Intel cooler? Those push pins are not the most positive retention mechanism every invented. If you've got one of those cases with the cutout section on the motherboard tray - check the underside of the motherboard and make sure those push pins are fully inserted.

If everything checks out, try installing realtemp (or similar) and watch your temps as you run something like prime95

HTH

 

[alshemary]

Hello Anandtech Forums!

I have helped a friend of mine put together some parts for a new pc build as follows.

-Intel Core i7-3820 Sandy Bridge-E 3.6GHz (3.8GHz Turbo Boost) LGA 2011 130W Quad-Core Desktop Processor BX80619i73820
-8 GB Ram G Skill F3-12800CL9D-4GBRL
-ASRock x79 Extreme3 Motherboard BIOS 1.50
-2x XFX HD-685X-ZCFC Radeon HD 6850 1GB
-OCZ Vertex 3 VTX3-25SAT3-120G 2.5" 120GB SATA III MLC Internal Solid State Drive (SSD)
-Antec High Current Gamer 750W PSU

Everything came together just fine, we installed Windows 7 Home Premium on the Solid State Drive which booted just fine.
We installed all the most up to date drivers and BIOS from the internet at each manufacturer's respective sites.
Once we got to running games, we came across the most ambiguous error of them all, system freezes. No BSODs, no errors, nothing but silence and a screenshot.

So far we've done the following to debug the issue

Software side:
Ran CCleaner to clean registry
Used msconfig to disable programs/services

Hardware side:
RAM test - memtest86+
I only looked at what was going on with GPUZ and CPUZ to make sure everything checked out ok. One possible concern was a FSBUS : DRAM ratio of 1:12.

I'm looking for any other ideas about getting to the bottom of this issue.
Thanks a lot!

I have the exact same built but using the 16gb ripjaws z in quad channel
im running a liquid cpu cooler - intel RTS something.. temprature is 32c and ive ran it for like 2 day straight without a single crash but as soon as i run games it crashes within minutes =/ cant alt control delete or anything just sits there..

ive changed the graphics card into a gtx 480 and still experiencing the same problem with this card on and all drivers up to date

 

[denis280]

I would remove the ssd and try a regular HD first.

I agree with paul. try a regular HD