My brother purchased a Dell I5 system a few days ago. It has Windows 7 home, 4gig, and an Nvidia G310 video card.
The system set up fine. He was able to set up and transfer his email and can surf without problems.
The issue now is with games. For example, Zuma's Revenge. When he tries to execute it, the screen goes blank and the system seems to lock. But, if he goes away for about a half hour and comes back, the game is up and running. Other games refuse to play and I believe he got a message with one that he needs a more updated version of flash, although he has the latest and greatest.
I am thinking that the the Zuma problem is the machine switching to a resolution that is unviewable on the monitor. Also, the G310 card has an older driver installed but the more current drivers don't support it.
He has contacted Dell who did a remote log in and was not able to help.
Is there anything else to try or should he just pack it up and return it?
The system set up fine. He was able to set up and transfer his email and can surf without problems.
The issue now is with games. For example, Zuma's Revenge. When he tries to execute it, the screen goes blank and the system seems to lock. But, if he goes away for about a half hour and comes back, the game is up and running. Other games refuse to play and I believe he got a message with one that he needs a more updated version of flash, although he has the latest and greatest.
I am thinking that the the Zuma problem is the machine switching to a resolution that is unviewable on the monitor. Also, the G310 card has an older driver installed but the more current drivers don't support it.
He has contacted Dell who did a remote log in and was not able to help.
Is there anything else to try or should he just pack it up and return it?