New EVGA Warranty Policy? Wow...

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taltamir

Lifer
Mar 21, 2004
13,576
6
76
So 3 years is now standard, lifetime is gone, and you have to upgrade to 5 or 10 year to get access to step up program--is that right?

not quite
Before the lifetime warranty products (new non refurbished GPUs) it was "lifetime warranty if you register within 30 days of purchase, otherwise 1 year to original purchaser with receipt; non transferable"
However certain products had "limited 1 year warranty" or "limited 2 year warranty"

Now the same lifetime warranty products (high end GPUs) have "lifetime warranty if you register within 30 days of purchase" otherwise 3 years AND its transferable on resale to as many people as you want as long as its 3 years from original purchase. Even without receipt 3 years from manufacturing date."
And the lower end products that had a 1 year warranty now instead have 3 years AND can be upgraded to 5 or 10 for a cost. You can resell those, but if you do only the 3 year warranty transfers not the upgraded 5 or 10 year one.
 

DeeJayeS

Member
Dec 28, 2011
111
0
0
not quite

Now the same lifetime warranty products (high end GPUs) have "lifetime warranty if you register within 30 days of purchase" otherwise 3 years AND its transferable on resale to as many people as you want as long as its 3 years from original purchase. Even without receipt 3 years from manufacturing date."
And the lower end products that had a 1 year warranty now instead have 3 years AND can be upgraded to 5 or 10 for a cost. You can resell those, but if you do only the 3 year warranty transfers not the upgraded 5 or 10 year one.

Did EVGA sell any 680s with the -AR (e.g. lifetime) warranty? I was seeing only -KR.
 

michael7777

Member
Feb 23, 2012
26
0
0
Wait so if I wanted to buy two used gtx 570 they would still be lifetime right? As long as they were purchased after July 1 2011? (and have lifetime in the first place)
 

taltamir

Lifer
Mar 21, 2004
13,576
6
76
Wait so if I wanted to buy two used gtx 570 they would still be lifetime right? As long as they were purchased after July 1 2011? (and have lifetime in the first place)

that i am confused about. I am not sure if selling it used transfer the lifetime warranty or just a 3 year one (from date of original purchase)
 

Destiny

Platinum Member
Jul 6, 2010
2,270
1
0
Wait so if I wanted to buy two used gtx 570 they would still be lifetime right? As long as they were purchased after July 1 2011? (and have lifetime in the first place)


I have lifetime warranty on my EVGA GTX 570 that I purchased in March 2011 (Actually used EVGA's step up program )from my GTX 470)...

Wondering if I should keep it or sell because I'm upgrading to a GTX 680...

Before, I had a PNY GTX 470 before and that thing got super hot 100 degrees celsius even with MSI Afterburner's fan trying to keep it in check - and I returned it to Fry's and bough an EVGA GTX 470 that never went over 80 Degrees Celsius which I eventually stepped up to the GTX 570...
 

michael7777

Member
Feb 23, 2012
26
0
0
I have lifetime warranty on my EVGA GTX 570 that I purchased in March 2011 (Actually used EVGA's step up program )from my GTX 470)...

Wondering if I should keep it or sell because I'm upgrading to a GTX 680...

Before, I had a PNY GTX 470 before and that thing got super hot 100 degrees celsius even with MSI Afterburner's fan trying to keep it in check - and I returned it to Fry's and bough an EVGA GTX 470 that never went over 80 Degrees Celsius which I eventually stepped up to the GTX 570...

570 should still be plenty for most games, unless you're lacking performance in the games that you often play (i.e maxed out BF3). And MY personal rule of upgrade is that i won't do it unless it's a double (twice the power) upgrade.

that i am confused about. I am not sure if selling it used transfer the lifetime warranty or just a 3 year one (from date of original purchase)

EXACTLY! That part is so confusing. Would appreciate some insights from anyone!
 

Jocelyn84

Senior member
Mar 21, 2010
232
0
0
EXACTLY! That part is so confusing. Would appreciate some insights from anyone!

From how I read the new terms, all warranty extensions go away if you step up or transfer the product to a new person.


Sent from my Samsung Epic 4G Touch using Tapatalk
 

Fallengod

Diamond Member
Jul 2, 2001
5,908
19
81
From how I read the new terms, all warranty extensions go away if you step up or transfer the product to a new person.


Sent from my Samsung Epic 4G Touch using Tapatalk

The new warranties are for the products not the person so I dont see how that could be true....
 

Jocelyn84

Senior member
Mar 21, 2010
232
0
0
The new warranties are for the products not the person so I dont see how that could be true....

I'm talking about EAR, +2, and +7 extended warranties... My last post said "extensions" and it's right here..

http://www.evga.com/articles/00671/
Step-Up and Extended Warranties will be available for all original owners registered with the new global RMA system within 30 days of the purchase.
Long term warranties, purchased extended warranties and EAR plans do not transfer.
This warranty is non-transferable, but if you do decide to sell this product then you will give that purchaser a 3 year warranty from the date of shipment from EVGA
 
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Destiny

Platinum Member
Jul 6, 2010
2,270
1
0
570 should still be plenty for most games, unless you're lacking performance in the games that you often play (i.e maxed out BF3). And MY personal rule of upgrade is that i won't do it unless it's a double (twice the power) upgrade.
!

True... I'm happy with it so far with Battlefield 3... and I don't see any games coming out this year that will push it...worst case is if my GTX 570 craps out on me, I've read EVGA will give me a better newer Nvidia Series GPU if they no longer carry the GTX 570 for RMA purpose...

I'm thinking maybe I should use the money instead for a new business Laptop or maybe buy new beginner's DSLR for to start a new hobby...

EVGA is the only way to go.

Yep! :biggrin: AWESOME experience with them so far...
 

3DVagabond

Lifer
Aug 10, 2009
11,951
204
106
From how I read the new terms, all warranty extensions go away if you step up or transfer the product to a new person.


Sent from my Samsung Epic 4G Touch using Tapatalk

That's the way I read it too. The lifetime warranty doesn't transfer. Also, if you step up it doesn't say the lifetime warranty transfers to the new product. It looks like you'd have to buy another warranty.
 

Jocelyn84

Senior member
Mar 21, 2010
232
0
0
That's the way I read it too. The lifetime warranty doesn't transfer. Also, if you step up it doesn't say the lifetime warranty transfers to the new product. It looks like you'd have to buy another warranty.

Yes! Don't get me wrong, the new warranty is great, but all the upgrades suck lol

Sent from my Samsung Epic 4G Touch using Tapatalk
 

taltamir

Lifer
Mar 21, 2004
13,576
6
76
The new warranties are for the products not the person so I dont see how that could be true....

The warranties are, the extensions aren't.
They explicitly say that the extension doesn't transfer.
So the question is, does the lifetime if registered within 30 days count as an extension.
 

3DVagabond

Lifer
Aug 10, 2009
11,951
204
106
The warranties are, the extensions aren't.
They explicitly say that the extension doesn't transfer.
So the question is, does the lifetime if registered within 30 days count as an extension.

:snip:
Step-Up and Extended Warranties will be available for all original owners registered with the new global RMA system within 30 days of the purchase.
Long term warranties, purchased extended warranties and EAR plans do not transfer.
This warranty is non-transferable, but if you do decide to sell this product then you will give that purchaser a 3 year warranty from the date of shipment from EVGA



Seems pretty clear. Except for the original (read registered) owner the card has a 3 year from date of manufacture warranty.
 

DeeJayeS

Member
Dec 28, 2011
111
0
0
None of the new cards are AR.

So let me sum up again for NEW purchases:

1) no more lifetime warranties offered, its a 3 year warranty on everything (from date of purchase if you register, or date of manufacture if you don't register)
2) gotta spend extra $$ to get 5/10 year warranty
3) gotta buy a 5/10 year warranty to get access to step-up program
4) warranty follows the card for up to 3 years (if you spend extra $$ for 5/10 year warranty that only applies to you, new owner only gets benefit of original 3 year time frame)
5) free cross shipping

great if you want to sell your card within 3 years and free cross shipping is nice, bad for those that liked having a lifetime warranty and its gonna now cost you extra $$ to get access to step-up program if you were so inclined to take advantage of it
 
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