New hardware found in Windows XP

[Gustavus]

I think I must have a poltergeist.

I have a minimalist machine on the bench; Gigabyte H55M-UD2H motherboard, Intel i3 540 running at 4 GHz, 8 GB of RAM and a single card -- an MSI HD7750 graphics card. The OS is Windows XP with all updates and service packages through the end of Microsoft support for Windows XP. It has been running for maybe a year. Recently it began showing on bootup: New Hardware Found, a PCI Communications Controller. Nothing has been added or removed from the machine in a long time. What ever driver it is expecting is not on the Gigabyte CD. Device Manager shows a yellow question mark beside a PCI Simple Communication Controller. Clicking on properties gives:

Ven_8086&DEV_3864&SUBSYS_38641458*REV_06

I cannot identify the vendor on net. The message does not refer to the MSI graphics card, so it has to be the motherboard. I have reinstalled the latest Intel drivers from the net (after the problem appeared), but the Found New Hardware message still pops up on each boot. The machine goes on internet and on the LAN with no apparent difficulty.

Any idea of why it has sudenly started detecting new hardware when no changes have been made -- nothing new connected by cable and no new card plugged into the motherboard? No BIOS changes for many months.

Thanks.

 

[Ketchup]

If you haven't already, try installing drivers for the:
1. JMicron JMB368 chip
2. iTE IT8720 chip
3. T.I. TSB43AB23 chip

 

[VirtualLarry]

Probably the Intel Management Engine.

 

[inachu]

Have you tried updating the driver from windowsupdate? Not by going to windowsupdate from control panel but when you right click the missing the device properties then choose to update from windowsupdate.

Many times drivers are fix that way.
Some things that Microsoft likes to slip past users
is the universal serial bus controller,something else like torino or, usb serial,

Try adding as many USB device to your pc. I am sure something might plug and play to fill it in.

Did any friends come over and plug stuff in?

 

[Burpo]

If you don't have a modem installed in your PC then most likely it is missing a driver. Being unable to ID Vendor makes this hard to troubleshoot. VirtualLarry is probably correct.. If it was installed, it has somehow become corrupt.
http://es.gigabyte.com/products/page/mb/ga-h55m-ud2h_10/faq/

" This is due to Intel Management Engine Intel ME driver has not been successfully installed. Go here to download driver from Intel official web page."

http://downloadcenter.intel.com/Detail_Desc.aspx?lang=eng&changeLang=true&DwnldId=18532

 

[inachu]

Do a cold reset to juice out the hardware just might make the device manager work properly again.

 

[Ig]

Intel is ven_8086. It probably is Intel Management Engine or something similar.

 

[C1]

Comes up as an Intel USB controller : http://www.pcidatabase.com/
0x2412 USB Controller 0x8086 Intel Corporation

http://www.pcidatabase.com/search.php?device_search_str=3864&device_search=Search

 

[VirtualLarry]

Comes up as an Intel USB controller : http://www.pcidatabase.com/
0x2412 USB Controller 0x8086 Intel Corporation

http://www.pcidatabase.com/search.php?device_search_str=3864&device_search=Search

Ven_8086&DEV_3864

That's the same vendor-id, but not the same device-id. That's not it.

 

[Gustavus]

Thanks for all the help. I am impressed since several of you narrowed in on the problem from what little information I gave.

Burpo gets the gold ring since when I finally made the download he suggested from Intel and installed it -- the machine stopped finding new hardware on bootup and the yellow question marks in Device Manager went away.

A new problem replaced the old one. Now the Local Area Connection Status is in a perpetual loop of Acquiring Network Address. I will work on that tomorrow. It has been a very l-o-n-g day,

Thanks again for the help.

Note added:
Fixed the problem with acquiring network address. Looks like everything is back to where it was before. Thanks again.

 

[boomerang]

If the problem resurfaces, run a diagnostic on the hard drive. I've seen this before in a computer I had built for my wife at her office. After the second trip over there to reinstall the drivers for the sound and the modem, (yes, this was way back in dialup days) the gears started going around in my brain and I found that the hard drive was developing bad sectors.

Just for the sake of story telling, it was a good thing my wife managed the business. It was not our business, she managed it for an absentee owner. I had built three computers for the office. One for her, one for her coworker (the rest of the employee's all worked out in the field) and a "server" of sorts. The server was just another computer running XP that was used for storage of their files.

I built them all around the exact same hardware. Same motherboards, same hard drives. The hard drives were all IBM deskstars. Yes, the ones that came to be known as deathstars. They all died. To top it off, I got in on the ground floor of the faulty capacitor fiasco and the caps started leaking early on on all the motherboards.

I can only imagine how it all would have gone over had I not been family and been actually hired as a businessperson pushing computer systems.

 

[inachu]

If the problem resurfaces, run a diagnostic on the hard drive. I've seen this before in a computer I had built for my wife at her office. After the second trip over there to reinstall the drivers for the sound and the modem, (yes, this was way back in dialup days) the gears started going around in my brain and I found that the hard drive was developing bad sectors.

Just for the sake of story telling, it was a good thing my wife managed the business. It was not our business, she managed it for an absentee owner. I had built three computers for the office. One for her, one for her coworker (the rest of the employee's all worked out in the field) and a "server" of sorts. The server was just another computer running XP that was used for storage of their files.

I built them all around the exact same hardware. Same motherboards, same hard drives. The hard drives were all IBM deskstars. Yes, the ones that came to be known as deathstars. They all died. To top it off, I got in on the ground floor of the faulty capacitor fiasco and the caps started leaking early on on all the motherboards.

I can only imagine how it all would have gone over had I not been family and been actually hired as a businessperson pushing computer systems.

I met this chinese woman and she was known as the unofficial mayor of Washington D.C. as more people knew her than Marion Bary.

Well, Like you I had to fix her small network of computers in her office.

In her case for each pc she bought she threw away everything that came along with the pc. Yep. INSTALL/RESTORE disks all in the trash.

She spread a virus around and now I had nothing to fall back on to repair it as meeting her was not planned and it was by chance.

She blamed me not for fixing it but she had zero resources for backup even though she lives in a mansion in georgetown and drives a jaguar.

Since it was a chance meeting I did not have my tools with me so not prepared and told her each pc needs to be reimaged.

I walked out as I had prior plans to attend to. Felt kinda bad letting her hang like that.